ORGANISATIONAL

CULTURE
 A system of shared meaning held by
members that distinguishes the
organisation from other organisations.

• FUZZIEST TERMS IN THE ORGANISATIONAL

BEHAVIOUR
• "Organizational culture is the key to organizational
excellence... and the function of leadership is the
creation and management of culture.."
 CHARACTERISTICS
• OBSERVED BEHAVIOURAL
REGULARITIES
• NORMS
• DOMINANT VALUES
• PHILOSOPHY
• RULES
• ORGANISATIONAL CLIMATE
HOW ORGANISATIONAL CULTURES
START
• A SINGLE PERSON HAS AN IDEA FOR
NEW ENTERPRISE.
• FOUNDER BRING KEY PEOPLE &
CREATE A CORE GROUP
• CORE GROUP BEGINS TO ACT
• BROUGHT INTO ORGANISATION
 HOW EMPLOYEES LEARN
CULTURE
• STORIES

• RITUALS

• MATERIAL SYMBOLS

• LANGUAGE
 CREATING an ETHICAL
 BE A VISIBLE ROLE MODEL
 COMMUNICATE ETHICAL
EXPECTATION
 PROVIDE ETHICAL TRAINING
 VISIBLY REWARD& PUNISH
UNETHICAL
 PROVIDE PROTECTIVE MECHANISMS
 COMPANIES STRONG
CULTURE
• PROCTER & GAMBLE
• NEVER BEEN CONFUSED ABOUT IT
CORE VALUES.
GUIDELINESS FOR CHANGE

• ASSESS THE CURRENT CULTURE

• SET THE REALISTIC GOAL

• RECRUIT OUTSIDE PERSONNEL

• INCLUDE EMPLOYEES