1.

Name:-_____________________________________
2. Age:-
a)21-25 yrs b)26-35 yrs c)36-45 yrs d) 46&above
3. Gender
a) Male b) female
4. Marital status:-
a)single b)married
5. which type of customers are you?
a) investment b) a/c holder c) insurance d) mutual funds e)
others
6. By whom you were aware of our product
a)family b)friends c) relatives d) executives e) others
7. How much you are aware of our products
a)highly aware b) aware c) neutral d) not aware e) not at all
8. how many months you are updated with the products
a) 2 months once b) 3 months c) 4 months once d) 6 months onc e)
more than 6 months
9. Do you give your suggestions or complaints to the company about their
products
a) yes b) no
10. Does the company takes necessary actions to your suggestions
a) yes b) no
11. Does your requirements goes with the availability of the product
a) yes b)no
12. Rate your satisfaction level towards the product
a) highly satisfied b) satisfied c) neutral d) dis satisfied e) highly
dissatisfied
13. Rate your satisfaction level towards delivery of services
a) highly satisfied b) satisfied c) neutral d) dissatisfied e) highly
dissatisfied
14. how many hours within the delivery of period is done?
a) 24 hrs b) 48 hrs c) more than 48 hrs d) within a month e) more
than a month.
15. are you satisfied with the company’s response to you
a) yes b) no
(i) if Yes rate your satisfaction level
a) highly satisfied b) satisfied c) neutral d) dissatisfied e) highly
dissatisfied
(ii) if No
Give your suggestions__ __________________________