Professional Documents
Culture Documents
Extensa 570
Extensa 570
57x Series
Extensa
Notebook Computers
9811323-0001
May 1996
Copyright (©) 1996 Texas Instruments Incorporated
All Rights Reserved — Printed in U.S.A.
The equipment, as well as the programs that TI has created to use with
them, are tools that can help people better manage the information used in
their business; but tools — including TI products — cannot replace sound
judgment nor make the manager’s business decisions.
Consequently, TI cannot warrant that its products are suitable for any spe-
cific customer application. The manager must rely on judgment of what is
best for his or her business.
Preface
1 General Description
1.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2 Installation
2.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Contents iii
2.5.1 . . . Installing an External Keyboard/Mouse . . . . . . . 2-4
2.5.2 . . . Installing External Parallel Printer . . . . . . . . . . . . 2-6
2.5.3 . . . Installing External Serial Port Device . . . . . . . . . 2-7
2.5.4 . . . Installing External SVGA Monitor . . . . . . . . . . . . 2-8
2.5.5 . . . Installing SIR Devices. . . . . . . . . . . . . . . . . . . . . . 2-9
3 Operating Instructions
3.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
4 Theory of Operation
4.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
iv Contents
4.2.4 . . . Hard Disk Subsystem . . . . . . . . . . . . . . . . . . . . . 4-6
4.2.5 . . . Floppy Diskette Drive Subsystem . . . . . . . . . . . . . 4-7
4.2.6 . . . CD-ROM Subsystem . . . . . . . . . . . . . . . . . . . . . . 4-7
4.2.7 . . . PCMCIA Subsystem . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.2.8 . . . Sound Subsystem (Model Dependent) . . . . . . . . . 4-8
4.2.9 . . . Power Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
5 Troubleshooting Procedures
5.1 . . . . General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
6 Field Service
6.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Contents v
6.5.7 . . . Removing and Replacing the LCD Status
. . . . . . . Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.5.8 . . . Removing/Replacing the Top Case Assembly . . . . 6-12
6.5.9 . . . Removing/Replacing the Glidepad Assembly . . . . 6-12
6.5.10 . . Removing/Replacing the IR/Sound Assembly . . . 6-12
6.5.11 . . Removing/Replacing the Power Supply Board . . . 6-13
6.5.12 . . Removing/Replacing the CMOS Battery . . . . . . . 6-13
6.5.13 . . Removing/Replacing the Main Board . . . . . . . . . . 6-13
6.5.14 . . Removing/Replacing HDD Connector Board . . . 6-14
6.5.15 . . Removing/Replacing Inverter Board . . . . . . . . . . 6-15
B PC-Doctor Diagnostics
B.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
vi Contents
Preface
Introduction
This manual provides installation, operation and servicing data for the
Extensa 57x Series Notebook Computers.
Intended Audience
This manual is primarily intended for use by qualified service technicians
but contains information useful to non-technical users.
Contents
This manual contains six sections and reference appendices including:
Preface vii
Other Manuals About the System
The following documents provide additional information related to the
Extensa 57x Series Notebooks:
viii Preface
1
General Description
1.1 Introduction
This manual contains field and factory level servicing information for the
Texas Instruments Extensa 57x Series of Notebook Computers (Figure
1-1).
This section provides a general overview and specifications for the Extensa
57x Series Notebook Computers.
Windows 95 X X X X
Application Software X X
As a standard feature, all members of the Extensa 57x family also contain
the following features:
• 256 KB L2 Cache.
• Two PCMCIA option slots (one slot accepts one Type I/II option and the
second slot accepts either a Type I, II, or III device).
• Choice of LCD displays: 10.4 inch Active Matrix (TFT), SVGA Color LCD
or 11.3 inch, dual scan, SVGA color LCD; 1 MB video RAM.
• Support for internal SVGA LCD display only, external SVGA Monitor
only, or simultaneous SVGA LCD and external SVGA monitor.
Removable Hard
Disk Drive
Power ON/OFF
Button
Full function Keyboard
Power Input
from AC Adapter
Floppy Drive
or CD-ROM
or Lithium-Ion
Battery Pack
Audio Connectors
• 9-Pin Serial Port for attaching any RS-232 type serial device to the
Notebook
PS/2 Port
Serial
Infrared Connector for
External External Expansion
Port VGA Port System
Glidepad
Select Buttons
1.4.3 Keyboard
The Extensa 57x Series Keyboard is a full function keyboard with the
standard character and function keys plus 12 programmable function keys
(F1 through F12).
Using the Special Function (Fn) key which assigns multiple functions to
keys, the keyboard can emulate IBM® 101/102 keyboards.
@ % ^6 & 7 8 9 * Backspace
1 2 3 4 5 7 8 9 0 Home
Home PgUp
Q R T Y U 4 5 O 6 P { }
W E I |
PgUp
Tab [ ] \
Caps A S D F G H J 1
K 2
L 3 Enter PgDn
Lock
En d Pg On
Shift . Shift
Z X C V B N M /
End
Ins Del
Fn ~
Ctrl Alt Alt In s Del
`
A second lithium ion battery may optionally be installed in the Floppy Drive
bay when the Floppy Drive is removed from the Notebook.
Note: The Nickel Metal Hydride (NiMH) battery requires periodic battery con-
• Microsoft Works
• Quicken SE
• Lotus Organizer
• By removing the floppy drive, you can add either a second battery pack
or CD-ROM Drive.
Status LCD
Assembly
Glidepad Assembly
Display Assembly
Floppy
Drive/CD-ROM
Bay
Main Board
Display Cable Interface
Board
Inverter Board
Figure 1-6 Notebook Assemblies
• LCD Assembly
• Inverter Board
• Bezel
• Hinge Covers
• Internal cables
• Glidepad Assembly
• Keyboard Assembly
Models
Specifications Models 570CD/575CD
570CDT/575CDT
Processor Pentium 100 MHz Pentium 100 MHz
Memory:
Standard: 8 MB 8 MB
Maximum: 40 MB 40 MB
Cache: 256 KB L2 Cache 256 KB L2 Cache
Display
LCD Type: 11.3 inch, SVGA, Dual 10.4 inch, SVGA, Dual
Scan Color Scan Color/ Active
Matrix Color
Simultaneous Yes Yes
LCD/Ext. SVGA
Video RAM Size: 1 MB 1 MB
Video Bus PCI Bus with Graphics PCI Bus with Graphics
Accelerator Accelerator
Keyboard/Pointing
Device
Dimensions: 11.7” (L) X 1.7” (H) X 8.2” 11.7” (L) X 1.7” (H) X 8.2”
(W) (W)
*NOTE: Only one module (Floppy Drive, CD-ROM or second Battery) may be
installed in the notebook at any given time.
NOTE: Weight specifications do not include Floppy Drive, CD-ROM drive, AC
Adapter or second battery option.
• CE Mark
2.1 Introduction
This section contains unpacking and preparation for use instructions for
the Extensa 57x Series Notebook Computers.
1. Carefully cut the tape that seals the top flap of the shipping carton.
2. Remove the computer and the accessories from the main shipping
carton.
3. Remove all protective coverings from the computer.
4. Remove the holding tape and open up the accessory box; remove the
contents.
n Note: Save the shipping containers and packaging for later reuse.
n Note: If not installing RAM Expansion option at this time, skip to the next
paragraph.
c are sensitive to static electricity. When handling the module and the in-
ternal parts of the computer, protect against static electricity by using
wrist or ankle grounding straps and grounded working mats. When mov-
ing or storing items, use the anti-static bags supplied with the items.
Installation 2-1
1. Ensure that the notebook is powered off and that the AC Adapter and
internal battery pack(s) is (are) removed from the notebook.
2. Remove the Expansion RAM Module (Dual Inline Memory Module or
DIMM) from its shipping container.
3. Turn the Notebook over and locate the RAM Access Door (held in
place by two screws).
4. Remove the two Phillips-head screws that hold the RAM access door
and remove the door.
5. Insert the edge of the first DIMM Board into the rear of either available
connector . Use a rocking motion and insert the board at an angle to
the surface of the Main Board. Fully insert the module. Push
downwards on each side of the DIMM module until it snaps in place.
Repeat the procedure for the second module.
6. Replace the RAM Access Door and all components removed in Step 1.
This completes the expansion memory module installation procedure.
2-2 Installation
be installed in the removable Floppy/CD-ROM bay. Two switches that used
to remove devices from the option bay are physically located on the bottom
of the Notebook. The left-most switch controls removal of the Primary
Battery Pack and the right-most switch controls removal of the device
installed in the Floppy/CD-ROM/Secondary Battery bay.
1. Save any data, then Power off the notebook. Disconnect the AC
adapter if installed.
2. Turn the notebook over and press the battery release switch while
pressing outwards on the primary battery pack. Remove the battery
from the Notebook.
3. Insert a new or recharged battery pack into the battery compartment
bay. Make sure that the contacts are facing up and to the rear of the
compartment.
4. If installing a secondary battery pack, insert the battery pack into the
front right side of the notebook until the battery pack clicks in place.
Installation 2-3
PS/2 Port
Serial
Infrared Connector for
External External Expansion
Port VGA Port System
2-4 Installation
Figure 2-2 PS/2 Port Assignments/Pinouts
Installation 2-5
2.5.2 Installing External Parallel Printer
The Notebook is equipped with a bidirectional, ECC/EPP compatible, 25-pin
parallel printer port. The connector pinouts and connector location are
shown in Figure 2-3.
PIN SIGNAL
1 STROBE
2 DATA BIT 0
3 DATA BIT 1
4 DATA BIT 2
5 DATA BIT 3
6 DATA BIT 4
7 DATA BIT 5
8 DATA BIT 6
9 DATA BIT 7
10 ACKNOWLEDGE *
11 BUSY
12 PAPER OUT
13 SELECT
14 AUTO LINEFEED *
15 ERROR *
16 INITIALIZE PRINTER *
17 SELECT IN *
18 GROUND
19 GROUND
20 GROUND
21 GROUND
NOTE:
22 GROUND
* ACTIVE LOW
23 GROUND
24 GROUND
25 GROUND
13 12 11 10 9 8 7 6 5 4 3 2 1
25 24 23 22 21 20 19 18 17 16 15 14
2-6 Installation
2.5.3 Installing External Serial Port Device
The notebook contains an RS-232 serial port with a male DB-9 connector as
shown in Figure 2-4. The serial ports are used to interconnect such devices
as:
• External Modem
• Serial Printer
To connect a printer to the notebook, ensure that both the notebook and the
printer are turned off.
c vice to a parallel port or video port; this may cause damage to the Note-
book and/or peripheral device. If you are uncertain of what type
connector the external device has, refer to the technical manual for
the external device.
PIN SIGNAL
1 2 3 4 5
6 7 8 9
Installation 2-7
2.5.4 Installing External SVGA Monitor
The notebook is capable of driving both its internal LCD display and an
external SVGA monitor (LCD only, simultaneous, or SVGA only). The
external monitor connector pinouts and connector locations are shown in
Figure 2-5. To install an external monitor with the notebook, use the
following steps:
1. Ensure that both the notebook and the external monitor are turned
off.
2. Locate the 15-pin female SVGA port on the Port Adapter.
3. Attach the appropriate end of the monitor cable to the SVGA port on
your notebook. If the monitor cable connectors have retaining screws,
tighten them down.
4. If necessary, connect the monitor power cable to the monitor, and
plug the monitor power cable into an electrical outlet.
5. Power on the monitor, as well as any other peripheral devices
connected to the notebook; then power up the notebook.
5 4 3 2 1
10 9 8 7 6
15 14 13 12 11
2-8 Installation
2.5.5 Installing SIR Devices
The Serial Infrared (IR) port offers wireless communication with a variety of
IRDA-compliant devices made by other manufacturers. Ensure that the
third-party manufacturer supplies you with the appropriate IR drivers
before attempting connection. As shown in Figure 2-6, the Notebook SIR
port is located just above the serial port connector on the rear of the
notebook. Align this port with the SIR port on a printer, notebook or other
device equipped with an SIR port.
Serial
Infrared
Port
Installation 2-9
2.6 Installing the AC Power Adapter
Use the following procedures to connect the AC Adapter to the system:
c Caution: Use only the AC Adapter supplied with the computer; other
adapters can damage the unit.
1. Remove the AC adapter from the packaging. Connect the round coaxial
connector on the AC Adapter to the power receptacle on the left side
(rear corner) of the notebook as shown in Figure 2-7.
2. Connect the female side of the AC Power cord to the AC Adapter and
connect the male end to a grounded AC outlet.
AC Power
(120VAC to 230 VAC,
50 to 60 Hz)
A C A dapt er
To check out the system, set the power switch on the notebook to the On
position which initiates the notebook self test. During self test execution,
the computer checks the operation of all critical hardware including
memory and CPU (and displays copyright and version number data during
test execution).
2-10 Installation
Upon successful conclusion of self test, the computer automatically loads its
operating system and Windows environment. If self test fails to complete
and an error message is displayed, try powering down the computer for a
couple of minutes and turning power back on to repeat self test. If the error
message persists, see Section 5 for troubleshooting information (also refer to
Appendix A for self test error message descriptions).
Installation 2-11
3
Operating Instructions
3.1 Introduction
This section describes the Extensa 57x Series Notebook operating controls
and indicators.
n Note: For additional operating instructions, refer to the Extensa 57x Series
Notebook Computer Users Guide.
• Alternate action Power Button in the upper left corner above the
keyboard
• Status LCD centered above the keyboard - ICONs are used to convey
status information (refer to Figure 3-1)
Glidepad
(Mouse) Mouse Select
Buttons
You can change the operation of the pad by changing values in the mouse
section of the Windows 95 Control Panel. Once your cursor is in the proper
place and you want to select, use the left button to click or double-click just
as you would with a mouse.
• Never turn off or reset the notebook while the floppy activity indicator is
lit.
• To remove a floppy diskette, press the eject button until the floppy pops
out.
• Always remove a floppy from the floppy drive before turning off the
computer.
• Never transport the computer with a floppy in the floppy drive. Doing so
can damage the drive head.
• Keep all floppies when not in use in a disk storage box to protect them
from damage or loss.
• To insert a PCMCIA card, align the card with the socket and slide the
card into the socket until it locks into place. To install a Type III option,
you must remove the Floppy Drive.
• The Notebook returns to the normal operating mode when the power
switch is activated. Unit then recovers RAM information from the hard
drive and restores unit to previous "On" condition.
1. Install the battery pack(s) in your computer (if not already installed).
2. Connect the AC Adapter as described in Section 2.
3. To fully charge the battery pack, leave it charging in the Notebook for
at least another 90 minutes.
4. Periodically recondition the primary battery (Nickel Metal Hydride) as
described in Paragraph 3.3.7.
1. Remove the secondary battery (if installed in the Floppy Drive bay)
and AC Adapter (if installed).
2. Power up the computer and leave it on until the primary battery is
completely discharged; then reconnect the AC adapter and fully
charge the battery. Reinstall the secondary battery in the Floppy Bay
(if using a secondary battery pack).
• Operational Notebook
Insert the Windows 95 Startup diskette in the Notebook’s floppy drive and
power up the system.
• I/O Subsystem
• Video Subsystem
• CD-ROM Subsystem
• PCMCIA Subsystem
• Sound Subsystem
• Power Subsystem
Tables 4-1 through 4-3 contain the Notebook I/O address map, DMA
channel assignments and IRQ interrupt level assignments respectively.
PCMCIA Adapter
UM8365A
PCI Bus
Expansion Bus
Cache MEMORY Connector
MAIN BOARD
CPU Data
DBC Drivers/ RS232
82C556 SYSTEM & Receivers SERIAL PORT
Pentium SVGA BIOS
Processor
(P54C/LM)
Memory
Data
Input From
AC Adapter
CD-ROM Video
Controller
PMU/Keyboard
Controller
Battery Packs
EXTERNAL
Internal SVGA MONITOR
Gl i depad
040-043 Timer 1
3F6, 3F7
3C0-3C5
1 0 0087 Spare
1 1 0083 Spare
1 2 0081 Diskette
1 3 0082 Spare
2 4 Cascade Cascade
2 5 008B Spare
2 6 0089 Spare
2 7 008A Spare
4 IRQ1 Keyboard
7 IRQ10 Reserved
8 IRQ 11 Reserved
12 IRQ15 Reserved
15 IRQ5 Reserved
n Note: A PCMCIA card can use IRQ 3, 4, 5, 7, 9 and 11 as long as it does not
conflict with the interrupt address of any other device.
• Two UARTs
• MIDI compatible
A Hard Drive activity ICON is located on the Status LED beneath the
Display Assembly. This ICON is visible during hard driver read/write
accesses.
c Caution: The notebook should not be moved when the HDD ICON is lit
to prevent accidental damage to the hard drive.
The CD-ROM subsystem is controlled by the IPC (which also controls the
hard drive subsystem).
• Audio chipset
• AC Adapter
• Optional Secondary Battery Pack (Lithium Ion) if not using the Media
Bay for a floppy drive or CD-ROM Drive
• Battery-low warning
4.2.9.2 AC Adapter
The notebook uses an AC adapter with built in over voltage and short circuit
protection.
Function Specifications
Cell Type A
• Record and attempt to resolve any series of beeps emitted from the
notebook indicating test failure (refer to Table 5-2).
COMPUTER NO
TROUBLE
INDICATION
?
YES
NO
Press Power button; RUN
Selftest automatically SELF TEST
runs when power turned on.
ERROR YE S
SEE PARAGRAPH
MESSAGE 5.3.3
?
NO
YES
MODEM SEE PARAGRAPH
PROBLEM 5.3.4
?
NO
RUN
DIAGNOSTICS
YES
DIAGNOSTICS
See Appendix B
ERROR MSG
(PC-Doctor)
?
NO
• For indicated hardware failures, cycle power and repeat self test to
verify that a hard failure has occurred.
• AC Adapter and Battery- Plug in the AC adapter and double check all
connections on the adapter and computer. Ensure that the notebook
Power button is set to the On position and that the system is not in
standby or sleep modes.
• If the AC outlet voltage, AC Adapter, and battery packs test normal but
the computer will not power up, replace the Power Supply Board and/or
Battery Board as described in Section 6.
PCMCIA Adapter
UM8365A
PCI Bus
Expansion Bus
Cache MEMORY Connector
MAIN BOARD
CPU Data
DBC Drivers/ RS232
82C556 SYSTEM & Receivers SERIAL PORT
Pentium SVGA BIOS
Processor
(P54C/LM)
Memory
Data
Input From
AC Adap te r
CD-ROM Video
Controller
PMU/Keyboard
Controller
Battery Packs
EXTERNAL
Internal SVGA MONITOR
Gl i depad
If the LCD remains blank when you turn on the computer, and the status
ICONs light on the Status display panel above the keyboard, check the
following controls on the display:
• LCD standby mode - If the LCD backlight remains off, even with the
Contrast Control set to its highest position, the LCD may be in Standby
Mode. Press the Power button to power up the system.
• Notebook Set for External Monitor - use CMOS Setup to reset notebook.
n Note: Some procedures in this paragraph require you to use keystroke se-
quences, such as Ctrl-Alt-Del. To execute a keystroke sequence such as
this, you must press all three keys simultaneously.
• Dialing problem or wrong number - Try dialing a number that you have
previously dialed successfully.
• Group of seven interactive tests (require operator input) for testing the
keyboard, video sections, sound subsystem, mouse, joystick, diskette
drive, printer subsystem and SCSI/CD-ROM Drive subsystems.
• Video Test
Interactive Tests
The PC-Doctor diagnostic test includes a suite of seven Interactive tests that
require operator input during the course of the test. The Interactive Tests
category includes:
• Video - tests the LCD and external SVGA character sets, and
colors.
• Esc Key - Cancels current function and goes back one step
Scrolling windows, which show the results of various operations, use the
following keys:
You can also use the mouse or glidepad to interact with PC-Doctor. The
leftmost Select key is used to choose objects (menu entries and action
codes typically enclosed in brackets). The rightmost Select key is equivalent
to the Esc key which takes you back to your previous step.
Where the value 1440 is the capacity of the diskette (1.44 MB in this
example).
4. Get into the PC-Doctor directory ( type CD C:\PCDR and press Enter).
5. Copy the PC-Doctor files to the bootable diskette using the following
command:
XCOPY C:. A:
1. From the C:\ prompt change directory (type CD C:\PCDR) and press
Enter.
2. The Diagnostics Program loads into system memory, and the LCD
displays the diagnostics Header.
n Note: If PC-Doctor detects a virus, it will stop with an error message. You
must then use one of the standard virus detection and removal programs to
remove the virus.
n Note: For additional information, press F1 twice to access the online Refer-
ence manual for PC-Doctor.
6.1 Introduction
This section contains preventive and corrective maintenance procedures for
the Extensa 57x Series Notebook Computers. The first part of the section
describes the computer cleaning procedures and preferred handling
procedures for sensitive components (e.g. disk drives, batteries).
The second part of the section identifies all field-replaceable parts; the
remainder of the section contains removal and replacement procedures for
the field-replaceable parts.
c Caution: Do not use paper towels to clean the display screen. Paper can
scratch the display screen matte.
To ensure that the battery pack endures a normal life cycle, always observe
the following precautions when handling the battery pack:
• Do not short the battery leads or connect the battery with reversed
polarity.
• Never attempt to charge the battery pack in any way other than as
described in this manual.
• Always charge the battery pack as soon as possible after a low battery
indication.
• Tweezers
• Hexagonal Screwdriver
• Plastic Stick
The Field-Replaceable Units (FRUs) within the Cover Display Assembly are
provided in Table 6-1.
Bezel (Removed
for Clarity)
Transfer
Board Power Inverter
Bo a r d
LCD Cover
Bezel Nameplate
Cables (not shown)
(not visible
in this view)
Figure 6-1 Cover Display Assembly FRUs
Status LCD
Assembly
Glidepad Assembly
Display Assembly
Floppy
Drive/CD-ROM
Bay
Main Board
Display Cable Interface
Board
Inverter Board
Figure 6-2 Base Assembly FRUs
1. Turn off the computer and disconnect the AC adapter and any
external devices from the notebook.
2. Turn the notebook over and lay the notebook on a flat surface.
3. Locate the battery release button on the bottom of the notebook.
Press the button in the direction of the arrow while sliding the
battery out of its battery bay.
1. Power the notebook off; disconnect the AC adapter from the notebook
(if attached) and remove the battery pack(s) as described in Paragraph
6.5.1.
2. Locate the floppy release button. Press and hold the button in the
direction of the arrow while sliding the floppy drive (or other installed
device such as CD-ROM drive or battery) out of the notebook bay.
1. Power down the notebook, remove the battery packs, and disconnect
the AC adapter, if installed.
2. Disconnect any peripheral device interface cables from the external
interface connectors and remove any installed PCMCIA options.
3. Locate the HDD release button on the side of the notebook computer;
press and hold the release button in the direction of the arrow while
sliding the HDD assembly out of its bay.
4. Replacement is essentially the reverse of Steps 1 through 3.
1. Power down the notebook; disconnect the AC Adapter (if attached) and
remove the notebook battery packs as described in Paragraph 6.5.1.
2. Using a small Phillips head screw driver, remove the two screws that
secure the RAM Access Door to the base and remove the door.
3. Push the two plastic springs away from the board edge and remove
the board using a slight rocking motion.
4. When installing a DIMM board, insert the edge of the board into the
rear of its connector using a slight rocking motion at an angle to the
surface of the board.
5. Once the DIMM is fully inserted in the connector, push downward on
both sides of the board to snap it in place.
6. Repeat steps 4 and 5 for each DIMM module being installed. Then
replace hardware earlier removed in Steps 1 and 2.
1. Power the notebook off; disconnect the AC Adapter from the notebook
(if attached) and remove the battery pack(s) as described in Paragraph
6.5.1.
2. The top edge of the keyboard is held in place by latches above the
PrtSc and F2 keys. Slide the latches toward the outer edges of the
notebook.
3. Using a small straight-blade screwdriver, lift the rear edge of the
keyboard and lay the keyboard over on the glidepad.
4. Unlock the keyboard ZIF connector on the main board and remove
the keyboard cable; lift the keyboard out of the unit.
5. When installing the replacement keyboard, essentially reverse Steps 1
through 4.
2. Lean the LCD partially back (do not lean the LCD completely back as
it may cause the LCD status cover to bind).
3. Using both thumbs, press the front edge of the LCD status cover to
release two latches on the rear edge of the cover. Press down at air
vent while lifting tabs in front. With a rocking motion, gently remove
the LCD cover (Note: You may have to adjust the LCD cover and lift
upward on the front edge of the LCD status cover).
4. Remove the two Phillips-head screws and clips that secure the status
LCD assembly to the base.
5. Lower the LCD cover assembly and unlock the ZIF connector on the
back of the LCD status assembly using a plastic stick.
n Note: Replacement of the CMOS battery will result in the loss of customer-
definable settings. Replace CMOS battery only if the battery is defective.
New P/S
Board
Main Board
Assembly
Remove all other board
assemblies; then remove four
Hex Standoffs and four screws.
Caution: Prior to removing the LCD bezel, ensure that the AC adapter
c is disconnected and that all internal battery packs are removed. Fail-
ure to observe this precaution could expose you to dangerous high
voltages.
Insert system diskette and press key to Insert a system disk in drive A
reboot
Non-system disk or disk error. Replace Remove disk in drive A and press
and strike any key when ready any key
A powerful set of utilities within PC-Doctor (that can be run locally or remotely)
simplify the task of determining system configuration data, allocating and using
system memory, IRQ and DMA use, what device drivers are installed, what COM
and LPT ports are assigned and what ports are available, identifying partitioning
data for fixed disk drive(s), determining the VGA setup information, reading the
software interrupts/interrupt vectors, etc.
The system continues the boot process and automatically displays the PC-Doctor
Diagnostics main menu.
In addition, when you select All Tests from the Diagnostics menu, the Test
Selection Menu that appears uses the keys listed in Table B-2:
• Diagnostics
• Interactive Tests
• Hardware Info
• Utility
• Quit
B.5.2 Diagnostics
The Diagnostics menu allows you to run non-destructive tests with little or no
operator interaction. Options available from the PC-Doctor Diagnostics Menu
include:
• System Test - tests all major aspects of the system except those found in
Memory, Hard Disk, Floppy Disk, and the Miscellaneous Test categories.
• Memory Test - tests all types of main memory in the system including base,
extended, expanded, and upper memory block (UMB) memory.
• Hard Disk Test - tests all hard disk drives in the system that are either IDE or
provide a BIOS command interface.
• Floppy Disk Test - tests all floppy disk drives in the system.
• All Tests - allows you to select which tests to run. You can also specify special
testing options. By pressing F2, the following options are available:
n Note: External serial and parallel port testing requires loopback plugs (not provided
with this software).
• Pass Count - selects how many times tests are repeated. The highest limit
is 9999 times.
• Test Logging - opens the Log Options menu that lets you define how test
results are printed or stored to a file during testing. By default,
• Switch LCD - lets you change your video output to either the internal LCD,
external monitor, or SimulSCAN mode. If your system does not support
SimulSCAN, both the external monitor and the built-in LCD screen go
blank.
• Cache Control - allows you to leave the level 1 and level 2 cache enabled
during memory testing. This assists in tracking down cache timing issues.
• Joystick - calibrates the joystick and tests the buttons. During the test, the
joystick(s) should first be calibrated. To calibrate the joystick, move the stick to
the extremes in each direction. PC-Doctor registers the coordinate data and
adjusts the screen display accordingly.
• Maximum System Load - burn-in tests a system. This function simulates the
operating conditions that are produced by operating systems such as OS/2 and
Windows NT. Some systems are not compatible with the Maximum system
Load test.
• Printer Test - tests for the correct acceptance and execution of common
printer control commands. Printer test information is stored in printer test
files with an extension of .PDP.
• SCSI Test - PC-Doctor contains SCSI device testing features that work if you
have an ASPI or CAM device driver loaded. You can select which SCSI host
adapter to work with if you have more than one SCSI adapter present.
• CD-ROM Test - tests CD-ROM drives using the Microsoft CD-ROM Extensions
(MSCDEX) and the standard CD-ROM device drivers.
• Device Drivers - shows all essential data on DOS resident and installable device
drivers
• COM and LPT ports - displays information about the installed serial and
parallel ports. Only ports that are identified by BIOS are listed
• Physical Disk Drives - shows the basic characteristics for each installed fixed
disk drive including the contents of partition tables
• Logical Disk Drives - displays information about each drive that is available
and has a disk in it. If Stacker or DoubleSpace disk compression software has
been installed, details about each "stacked" or "doubled" drive is shown
• SCSI Devices - lists information about SCSI devices and interface cards if a
CAM or ASPI compliant SCSI device driver is present
• Surface Scan Hard Disk - checks for defects on the hard disk
• Tech Support Form - allows you to collect information about the current
system
• Exit (Alt-F4) -
• Reboot - performs a cold boot. PC-Doctor flushes all files and attempts to
flush write-caches