Blue Print of Retail Banking

Enquiry
Customer
About the Comfirm Submit
goes to Disburse
Arrive at Personal the Give the the
the ment- Get
the Bank Loan at Interest Details Document
Enquiry the Loan
the Rates s
Counter
Counter

Line of Interaction

Greet and
guide to Give the
the details Collect the Verify the Provide the
destination about the Details Documents Loan
Counter Loan

Line of Visibility

Cross Verify the

Income
Statement and Filing The
Other such Documents
Statements
Line of Internal Interaction

Finding out
DSCR(Debt Calculate
Calculate Calculate
Prepare the Service Risk Decide
Premium PayBack
loan A/c Coverage Repayment Pledge
and EMI Period
Ratio) , Capacity
DSCR > 1.5

By- Priyanka Bajaj (07)

Prithiviraj Bogi (08)

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