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Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
Australia New Zealand Fiji Tonga Samoa
Philippines
Presentation_ID Japan © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
Agenda
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
Asia Pacific & Japan TA Team
Gary Coman
Director, Technical Advocacy
World Wide
John Lim
CCIE #2977
Senior Manager, Technical Advocacy
Asia Pacific & Japan
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
Building your 1st IP
phone network on
PT 5.3
John Lim
CCIE #2977
Senior Manager, Technical Advocacy
Asia Pacific & Japan
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
Packet Tracer 5.3 Protocol Support
Application
FTP , SMTP, POP3, HTTP, TFTP, Telnet, SSH, DNS, DHCP, NTP, SNMP, AAA,
ISR VOIP, SCCP config and calls ISR command support, Call Manager Express
Transport
TCP and UDP, TCP Nagle Algorithm & IP Fragmentation, RTP
Network
BGP, IPv4, ICMP, ARP, IPv6, ICMPv6, IPSec, RIPv1/v2/ng, Multi-Area OSPF,
EIGRP, Static Routing, Route Redistribution, Multilayer Switching, L3 QoS, NAT,
CBAL , Zone-based policy firewall and Intrusion Protection System on the ISR,
GRE VPN, IPSec VPN
Network Access/Interface
Ethernet (802.3), 802.11, HDLC, Frame Relay, PPP, PPPoE, STP, RSTP, VTP,
DTP, CDP, 802.1q, PAgP, L2 QoS, SLARP, Simple WEP, WPA, EAP
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
Building your 1st IP phone network
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
Ping! Ping! Ping!
Illustrated
Liu Kang
Technical Manager, Technical Advocacy
Beijing, China
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
What is your level of understanding for ping?
0 5 10
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
What kinds of “ping” results have you seen?
A. !!!!!
B. .!!!! ! = echo reply received
. = timeout
C. U.U.U U = destination unreachable
D. .U.U.
E. …..
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
All answers are correct!
Timeout x5
Unreachable x3 timeout x2
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
Why “.!!!!”
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
“.!!!!”
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
U.U.U Unreachable x3 timeout x2
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
U.U.U Unreachable x3 timeout x2
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
ICMP packet is generated by router CPU
“show process cpu history”
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
ICMP packet is generated by router CPU
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
Protect your router
by disabling ICMP unreachable
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
Why we need ICMP unreachable
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
“ping” results
A. !!!!! --congratulations, seems fine
B. .!!!! -- don’t worry, just ping again
C. U.U.U – possible routing issue
D. .U.U. – possible routing issue
E. ….. -- ……
! = echo reply received
. = timeout
U = destination unreachable
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
Some useful commands
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21
Curriculum reference
CCNA exploration 2
–Chapter 1: introduction for routing and packet forwarding
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
More resources
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 23
What you need to know
about port negotiation
Eric Kwok
Technical Manager, Technical Advocacy
Hong Kong
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
Making Ethernet Connection
C Cable Type
–Connectivity issue
D Duplex
–Performance issue
S Speed
–Connectivity issue
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25
Scenario
Connecting 2 Fast Ethernet Switches
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 27
Auto Negotiation Fail – Duplex Mismatch
Link up, 100Mbps
Full Duplex Mismatch Half
4 Duplex: full Duplex: auto
Speed: 100 Eric John Speed: auto
The standard requires that the system configured for auto negotiation
must use half duplex
– Switch# show internface fa0/1
– Eric: Full-duplex, 100Mb/s, 100BaseTX/FX
– John: Auto-duplex (Half), Auto Speed (100), 100BaseTX/FX
Halfduplex side: The half duplex end will see late collisions, alignment
errors, and FCS errors.
Full duplex side: collision counter is not active. If the FCS, CRC, alignment,
or runt counters increment, check for a duplex mismatch
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 28
Things you must know
Autonegotiation issues can result from nonconforming implementation,
hardware incapabilities, or software defects.
When Autonegotiation fail, the standard requires that the system
configured for auto negotiation must use half duplex
Duplex Mismatch issues mainly result in performance-related issues.
Speed mismatch will cause link down
Even the speed and duplex is set to manual at one side, the other side
with auto negotiation still be able to determine the correct speed
CSMA/CD is not used on Full Duplex Ethernet networks.
A port duplex misconfiguration would cause the interface to go into
errdisable
Gigabit Ethernet only support full duplex
AutoMDIX is disable when manual speed/duplex
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 29
Command for troubleshooting
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 30
More Reading
Troubleshooting Cisco Catalyst Switches to NIC
Compatibility Issues
–http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09
186a00800a7af0.shtml
Troubleshooting Ethernet
–http://www.cisco.com/en/US/docs/internetworking/troubleshooting/guide/tr1904.
html
Ananth B.S
Technical Manager, Technical Advocacy
India
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 32
Recording for APJ
Student Technology
Forum is available!
John Lim
CCIE #2977
Senior Manager, Technical Advocacy
Asia Pacific & Japan
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 33
Recording for previous Student Technology Forum
http://www.alumni-advantage.com/skills/technical/Student_Webinars.html
1000+ students from 27 different countries joined previous online session!
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 34
Feedback & Evaluation
Thank You!
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 35
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 36
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