West Bengal Telecom. ; Calne Teco Cane, ard tar Forma fares rte Gampus Sar Lake Sen SUE TT | Seon so zaaennons Pox b133 72081008 a BHARAT SANCHAR NIGAM LIMITED WBTCICMTS/Misc/09-10/375, Dated at Kolkata, the19.022010. To 1.GM-CMTS, CTD / NE-I/ NE-I1/ Orissa / Jharkhand / Bihar / A & N/ Assam. 2. GM TF, WBTC, Kolkata-1. 3.GM Mktg/WBTC, Kolkata-1 ‘This is for your kind information that the following Telephone Numbers are provided to the Internal Call Centre of CMTS, Salt Lake, Kolkata, For Billing complaints - 033 2335-7381 , 033 2335-7205 (PSTN) & 9434000522. VAS & IN related complaints ( i.e. SMSC, GPRS,Content providers, PRBT,MM ete) ~ 033 2335-1910 (Fax) , 033 2335-7197, 033 2335-7195 (PSTN) & 9434000521. OTA, CTOP-UP Allare requested to contact with the above numbers for call center cases if needed. Cellone Technical Centre, Kolkata-700097. 1,GM-Nodal -—- for information. 2. DGM-Admin - do - 3. DGM-IN = do 4. DE/ NSS, /Billing, /VAS. ~ They are requested to circulate among the staffs. 5. DE-IN ~ He is requested to inform all Eastern Zonal offices & CCNs as per direction of ‘competent authority. 6. Internal Call Centre — is requested to mail the above to all Eastern Zonal offices & CCNs as per direction of competent authority. Coe . Bhowmiac . pe-Admin, —'\\2410 Cellone Technical Centre, Kolkata-700097,