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 This project is basically based on the survey of

SBI located at Vnit.There are 4 single windows in


SBI. We are going to test the efficiency of
money transaction at each counter.
Window 1 Window 2 Window 3 Window 4

x1 mr x2 mr x3 mr x4 mr

2 2 3 2
3 2 3 2
2 3 2 4
2.6 1 2 1 3 1 2 2
3.5 1.5 3 1 2 1 2.8 2
3 1.5 4 2 3 1 3.2 2
2.6 0.9 2 2 3.2 1.2 3 1.2
2.8 0.9 1 3 3 1.2 4 1.2
2.5 0.5 2.5 3 3.2 0.2 2.6 1.4
3 0.5 3 2 3.6 0.6 3.9 1.4
x bar 2.7 2.45 2.9 2.95

mr bar 0.971429 0.885714 1.6 1.6

ucl mr 2.214857 2.019429 3.648 3.648

lcl mr 0 0 0 0

ucl x 4.115371 3.740486 5.2312 5.2812

lcl x 1.284629 1.159514 0.5688 0.6188

s 0.47179 0.430162 0.777067 0.777067

pcr 141.5371 129.0486 233.12 233.12


X bar & mr chart for window 3
Bar & mr chart for window 4
 The efficiencies of counter 3 & counter 4 are high
233.12
 The efficiency of counter 2 is low 129.0486
 U.C.L.=mean of x + mean of MR
 L.C.L.= mean of x _ mean Of MR
 U.C.L. of MR = D4*MR
 L.C.L. of MR =D3*MR
 n= no. of measurement used to calculate MR
 Mean of MR= sum of MR/(N-n)+1
 MR = Range of each consecutive set of n
measurement.

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