Executive Summary

Risk management is one of most important aspect of hospitality management,

understanding risk management will enable the both management and staff to provide

better service. The owners of Titanic Cove Resort have enlisted my help in identifying

the risks within their organisation, and providing recommendation for each of those

risks. From the briefing I received from the resort owners, I was able to identify ten

major risks posed by the resort; the risks vary from macro risks to micro risks. The

risks are weather change, transportation difficulty, unstructured supply, site

inspection, evacuation plan, Unsupervised sport activity, Poor Standard OH&S, lack

of training staff and no formal management systems.

My assessments of the risks are based on their possibility/likelihood, and their

impact/consequences. Micro risks such as unstructured supply, site inspection,

evacuation plan, Unsupervised sport activity, Poor Standard OH&S, lack of training

however, their impacts are minimal. Likewise, macro risks such weather change,

transportation difficulty. However, their consequences are much more severe.

In my risk assessment, I have listed 4 important steps: 1) Identify Risk, 2) Analyse

Risk, 3) Evaluate Risk, and 4) Recommendation of Treatment. Careful assessment of

each step is required to fully understand the threat posed by the risks and ways to

minimise and reduce the risks.