1.

Introduction: Industry profile and Company / product / services profile

1.2 Need for the study
1.3 Statement of Research Problem
1.4 Research Questions / Specific Questions
1.5 Research Objectives
1.6 Scope of the Research
1.7 Limitations of the Study
2. Research methodology
2.2 Identifying the Information Needed
2.3 Analytical Models
2.4 Hypotheses
2.5 Research Design Formulation
3. Research Design
3.2 Data Collection Method
3.3 Mode of Administration
3.4 Questionnaire Design
3.5 Contents of the Questionnaire
3.6 Pilot Survey
3.7 Expert Opinion Survey
3.8 Measurement and Scaling Procedures
4. Sampling Process and Sample Size
4.2 Target Population
4.3 Sampling Procedure and Technique
4.4 Sampling Unit
4.5 Sampling Size
4.6 Time and Day of Survey Conducted
4.7 Span of Research Study
5.  Statistics used
5.2 Data Analysis and Interpretation
5.3 Managerial Implications
5.4 Future Research Directions
6. Conclusion
6.2 Summary
6.3 References
6.4 Outline of the Dissertation
6.5 Summary
6.6 References