Professional Documents
Culture Documents
Urgent
– Demand Immediate Attention
– An uncomfortable problem/ situation
– Consequences of not dealing are immediate
– Usually leads to Achievement of SOMEONE
ELSE’S Goal
The Squeaky Wheel Gets the
Grease
Urgent/ Important Matrix
• President Eisenhower – What is Important
is seldom Urgent and what is Urgent is
seldom Important
• Stephen Covey – 1994 classic – The 7
Habits of Highly Effective People.
Move from “Fire Fighting” or “Khade Oont
per Chadna”