tools-product, price, place, and promotion- that the firm blends to produce the response it wants in the target market • The marketing Mix consists of everything the firm can do to influence the demand for its product • The many possibilities can be collected into four groups of variables known as the ‘four Ps”: product, price, place, and promotion Marketing Mix • Product: The goods-and-service combination the company offers to the target market • Price: The amount of money customers have to pay to obtain the product • Place: company activities that make the product available to target consumers • Promotion: all the activities that communicate the merits of the product and persuade target customers to buy it Marketing Mix Product • Variety • Quality • Design • Features • Brand Name • Packaging • Service Price • List price • Discounts • Allowances • Payment period • Credit terms Promotion • Advertising • Personal selling • Sales promotion • Public relations Place • Channels • Coverage • Assortments • Location • Inventory • Transportation • Logistics Integrated Marketing Programme
• An effective marketing program blends all of
the marketing mix elements into an integrated marketing program designed to achieve the company’s marketing objectives by delivering value to customers • The marketing mix constitutes company’s tactical tool kit for establishing strong positioning in target markets Criticism
• Four Ps concept takes the seller’s view
of market, not the buyer’s view • Buyer’s view replaces 4Ps by 4Cs Four Cs are 1. Customer solution 2. Customer cost 3. Convenience 4. communication 4Ps and 4Cs 1. Product = Customer solution 2. Price = Customer cost 3. Place = Convenience 4. Promotion = Communication