Module: II

Chapter: 5

Human Resource System

Its Macro & micro Dimensions
Introduction
 As employee spends around 30 to 40% of his
daily active time in work place.
 So employee would expect to receive many
services from employer for his/her present as
well as future well being.
 Human resource services are those collection
of services of which a good any of them are
intangible in nature, that an individual
receives after becoming a member of an
organization.
Two Aspect of HR Services
 Employment Relations Policies
To attract employees from outside
To maintain stable & productive organization of
people
 Execution of Company HR Policy
To meet the needs & expectations of each of the
employees as individual members of the
organization
Factors Affecting Macro HR Policy
Macro Level HR Policy
 General man power acquisition-related guidelines
 General employee development policy
 Guidelines on allocating jobs to employees
 Guidelines on assessing performance & their
frequencies
 General compensation policies
 Guidelines on company’s attitude & philosophy
towards trade union & collective bargaining
 Nature of HR services & their goals
Micro-level HR Practices
 Long term Human resource planning &
employment contracts
 Performance management & Career
Management
 Industrial Relation
 Leadership
 Communication & Decision making