P4 model

Purpose,People,
Planet,Probity – The four
cornerstones of
sustainable success in any
modern business venture &
a maxim for today’s
management &
organisational philosphy.
This model is not a
process or technique – it’s
the character or
personality of a good
manager

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 Probity,Purpose,People,Planet

• Probity means honesty, uprightness,-its

from the Latin word Probus , meaning
good.
• Purpose is an apt replacement for profit &
thus makes the acronym appropriate for
use in not-for-profit organisations.
Profit-focused corporations can of course
substitute 'Profit' for 'Purpose'
• People –staff,customers,suppliers,e.t.c
• Planet – the environment we live in

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P4 Model……
Traditional inward-looking
management and managerial
skills (which historically
considered only the purpose -
typically profit - and the
methods for achieving it) are no
longer sufficient for
sustainable organisational
success. Organisations have a
far wider agenda today.
Moreover, performance,
behaviour and standards are
transparent globally - the whole
world can see and judge how
managers and organisations
behave - and the modern
manager must now lead with
this global accountability.
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 Love the Difficult People

• You should have the heart

to love the difficult
people.This is again a
learnable skill .Learn to
understand & help people
with different
personalities.Be
responsible in the way you
treat others.You cannot
choose how people treat
you ,but you can choose
how you respond to them.

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 Understanding Different
Personalities :-
• The Sherman tank :- These
people intimidate others
because of their – I am
right ,you are wrong
attitude.They are hostile &
aggressive & people are
ready to fight with them
because tanks are insensitive
& hard to reason with.
• To deal with them first
consider this persons
influence & the issue at
hand.If the issue is not
worth fighting over , do not
confront them about
it.Neverthless, if a
confrontation is unavoidable ,
be direct & meet the specific
issues head-on

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The Space Cadet
• These people live in their own
world.They do not respond to
motivations & frustation is the
normal feeling which you get
when working with these
people.While working with them,
do not evaluate your leadership
by their response.Infact do not
ask their opinion about something
because chances are that you
will just get an off-the-wall
answer.Similarly do not place
them in teams or positions of
leadership because they are
incapable of determining the
heartbeat of others.Nonetheless
do not consider them a lost
cause.They are often extremely
intelligent & creative & they
usually work best alone.Just find
the key to their uniqueness and
capitalize on it.

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 The Volcano

• These people tend to be

unapproachable because
of their explosive
,unpredictable personality
types.In dealing with
Volcanos, calmness is the
key.Try to get the facts
straight & minimize
exaggrerations or
eliminate hearsays from
the conservation.Then
give them a soft, clear
answer & hold them
accountable for the things
they say and the people
they hurt

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 The Thumb Suckers

• This people are full of self

pity.These people are
moody &
manupulating.make them
aware that moodness is a
choice & they can change
all that if they choose to
do so.It may also help if
you can expose them to
people who have real
problems.Never give them
the opportunity to exhibit
their negative attitude
publicly.Ignore them when
they are pouting.

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 The Wet Blanket

• These people are the classic

negative thinkers.They are
always down and find
problems in everything.they
are excuse makers.To deal
with such people ,it is
important that you do not
provide them the opportunity
to make excuses.Kindly ,yet
firmly tell them that their
attitude is a hinderance in
the group’s progress.

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The Garbage Collector
These people have totally
surrendered their lives to
negative emotions.In handling
them confront them about the
way they try to represent
other people.When they tell you
about the many people who feel
that way too,ask them to name
names.This one question takes
out the “Stink” in their
declarations because it usually
boils down to one or two
individuals who share their
affinity for garbage.This makes
them realize that their
statements are mere
generalizations &
exaggreration.
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 A Strict No No Activities :-

• Yelling on someone
:-Yelling at your team
members is a strict
no no for any manager

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 Pass the Buck

• Don’t pass the buck

to your team
members.
• Try to take
responsibility if
something failed
instead of imposing it
on others

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 Don’t be jack of all trades

• Delegate work. Your

employees will
welcome the chance
to show what they are
capable of.

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 Learn

• Remember,
management is not
rocket science.
management skill is a
learning technique.

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