By Darsana K

Roll No : 14
Process of learning a sequence of programmed
behavior
Application of knowledge
Gives rules and procedures to guide behavior
Attempt to improvement of performance


1. EXTERNAL
-anticipated demand for products
-anticipated demand for services
-local labor market situation
-customer requirements
-changes in government regulations
-changes in competitive situation

2.INTERNAL
-plan to change operational methods
-plan to change technology
-organization restructuring
-changes in corporate strategy
-changes in the role of jobs.
Increase productivity
Improve quality
Fulfill personnel needs
Improve organizational climate
Improve health & safety
Obsolescence prevention
Personal growth
 Impart to new entrants the basic knowledge & skills.
 Assists employees to function effectively.
 To built up a second line of component officers.
 Broaden the mind of senior officers.
 Impart customer education.
 Reduce supervision time.
 Reduce defects & accident rate.
 Maintains validity.
 Take care of labour turnover.
 Refresher for new methods
 Absorb new technology
 Performance Appraisal
 One to one interviews
 Focus Groups
 Using Questionnaire
 Document Analysis
 Observation
 Inputs from Line managers
 Industry analysis
 Behavioral analysis
 Critical Incidents
 Human analysis methods
 Advisory committee methods
 Career Plans (Job enrichment /enlargement/transfer/promotion)
 System Introduction
Thank You