Client Satisfaction Survey

I’m happy to have helped you with your recent transaction. I want you to be 100% satisfied—please let
me know how I did. Please express yourself freely— your honesty is appreciated and helps me to
provide the best possible service.

1. How would you rate the service you received?

I received clear, complete and accurate info: Outstanding Good Fair Poor
My questions were answered promptly: Outstanding Good Fair Poor
I was kept informed throughout my transaction: Outstanding Good Fair Poor
Your business-sense / negotiating skill was: Outstanding Good Fair Poor
Your ability to avoid and/or solve problems was: Outstanding Good Fair Poor
Your personal integrity / trustworthiness was: Outstanding Good Fair Poor

2. Overall satisfaction with service received? Outstanding Good Fair Poor

3. What was most valuable or most important to you in this transaction?

4. Do you have any suggestions for improving my services?

5. Would you refer my services to your friends and family? Yes No

6. Other Comments?

Optional: Your Name ______________________________

Property Address: __________________________

Please complete and return this survey now, while you're thinking about it. A postage-paid return
envelope is enclosed. Thank you!!

Sincerely,