Error ANS1235E (RC-72) during LANFree Oracle RMAN backup

.Technote (FAQ)

QuestionErrors ORA-27192, ORA-19511, and ANS1235E (RC-72) during LANFree Oracle RMAN
backup

CauseClient session timed out

Answer
During an Oracle RMAN backup using TSM Storage Agent for LANFree , the following errors are
seen in the TDP for Oracle log:

ORA-27192: skgfcls: sbtclose2 returned error - failed to close file

ORA-19511: Error received from media manager layer, error text:
ANS1235E (RC-72) An unknown system error has occurred from which TSM cannot recover.

To resolve the issue, add or change the following options in the TSM server dsmserv.opt, AND in the
Storage Agent file dsmsta.opt:

IDLETIMEOUT 60
COMMTIMEOUT 3600

After changes are made, recycle both, the TSM server and the Storage Agent for the changes to take
effect, and then retry the operation again.

Please note, the above values are suggestions only, but depending on the size of the database being
backed up, the hardware involved, network, amongst other factors, the above options may be set to
values that could be lower or higher than what is shown.