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  • TQL Future

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    Shawn Michal
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    The document traces the evolution of quality approaches over time, from statistical quality control to total quality management to more modern approaches like Six Sigma and Lean. It shows how quality efforts evolved alongside developments in business processes, productivity methods like just-in-time and Toyota Production System, and information technologies like MRP and ERP systems. The source and timeline provide context for the progression of strategies used to improve quality in business.

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    TQL future

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    The document traces the evolution of quality approaches over time, from statistical quality control to total quality management to more modern approaches like Six Sigma and Lean. It shows how quality efforts evolved alongside developments in business processes, productivity methods like just-in-time and Toyota Production System, and information technologies like MRP and ERP systems. The source and timeline provide context for the progression of strategies used to improve quality in business.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    12 views6 pages

    TQL Future

    Uploaded by

    Shawn Michal
    The document traces the evolution of quality approaches over time, from statistical quality control to total quality management to more modern approaches like Six Sigma and Lean. It shows how quality efforts evolved alongside developments in business processes, productivity methods like just-in-time and Toyota Production System, and information technologies like MRP and ERP systems. The source and timeline provide context for the progression of strategies used to improve quality in business.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    Evolution of Quality

    Quality: Business
    Process
    Statistical Reengineering
    Quality Six Sigma
    Control
    Total
    Quality
    Management
    Lean
    Productivity: Six Sigma
    Toyota
    Production
    Ford System Lean
    Production Lean Six Sigma
    System Supply Chain
    JIT
    Supply Chain

    Information MRP, ERP


    Technology: MRP II CRM
    Source: Furterer 2004 (ASQ CQSDI)
    • TQM as a process is undergoing normal
    product life cycle
    • At present TQL is in declining – Lawrence R.P Reavill, 1999
     Not TQM is failed
     There are new processes

    • Is the Best Option for Small to medium


    organization who seeks competitive advantage
    over Quality
    Internal and external factors effecting on TQM (McAdam and Hernderson,
    2004)
    Factors Influencing TQM
    • Internal Factors
    – Mechanistic
     Small changes in the product or the production process
    resulting in higher quality

    – Organismic
     integration of humans and the organization itself
    • External Factors
    – Market Drivers
    – Technology drivers
    – Environmental Drivers
    – Organizational practices
    Evolution of Quality
    Quality: Business
    Process
    Statistical Reengineering
    Quality Six Sigma
    Control
    Total
    Quality
    Management
    Lean
    Productivity: Six Sigma
    Toyota
    Production
    Ford System Lean
    Production Lean Six Sigma
    System Supply Chain
    JIT
    Supply Chain

    Information MRP, ERP


    Technology: MRP II CRM
    Source: Furterer 2004 (ASQ CQSDI)

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