The study assigned 48 sheltered workshop clients to work groups and measured their status, attitudes, and tension before and after manipulating their job content or the jobs of others. The jobs of low-status workers were either enlarged or changed while high-status workers' jobs remained the same, and vice versa. The researchers found that job enlargement had no greater impact on satisfaction and tension than simple job changes. Low-status workers responded positively to their own job changes but negatively when others' jobs changed and theirs did not, indicating a double Hawthorne effect. The study concluded that job enlargement's effects involve more complex social factors than previously thought.
Original Description:
Original Title
Effects of job enlargement and job change on contiguous but nonmanipulated jobs as a function of workers
The study assigned 48 sheltered workshop clients to work groups and measured their status, attitudes, and tension before and after manipulating their job content or the jobs of others. The jobs of low-status workers were either enlarged or changed while high-status workers' jobs remained the same, and vice versa. The researchers found that job enlargement had no greater impact on satisfaction and tension than simple job changes. Low-status workers responded positively to their own job changes but negatively when others' jobs changed and theirs did not, indicating a double Hawthorne effect. The study concluded that job enlargement's effects involve more complex social factors than previously thought.
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The study assigned 48 sheltered workshop clients to work groups and measured their status, attitudes, and tension before and after manipulating their job content or the jobs of others. The jobs of low-status workers were either enlarged or changed while high-status workers' jobs remained the same, and vice versa. The researchers found that job enlargement had no greater impact on satisfaction and tension than simple job changes. Low-status workers responded positively to their own job changes but negatively when others' jobs changed and theirs did not, indicating a double Hawthorne effect. The study concluded that job enlargement's effects involve more complex social factors than previously thought.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online from Scribd
Effects of job enlargement and job change on contiguous but
nonmanipulated jobs as a function of workers' status.
By Bishop, Ronald C.; Hill, James W. Journal of Applied Psychology, Vol 55(3), Jun 1971, 175-181. Abstract Assigned 48 client-worker Ss in a sheltered workshop to 1 of 8 work groups. Ratings of group status, attitudes, and tension were obtained from each S before and after manipulation of the job content. The jobs of low-status Ss were either enlarged or changed without enlargement in the presence of high-status Ss whose jobs remained the same, and vice versa. Job enlargement was found generally to be of no greater influence than job change without enlargement so far as Ss' job satisfaction and tension were concerned. Low-status Ss tended to be favorably affected by job manipulation but responded unfavorably when their jobs were not manipulated. These opposing directions are attributed to a double Hawthorne effect. It is concluded that the effect of job enlargement in an organizational context involves a more complex combination of factors than has been previously considered. The utility of the S population for field studies of worker behavior is discussed. (16 ref.) (PsycINFO Database Record (c) 2010 APA, all rights reserved)