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Effects of job enlargement and job change on contiguous but

nonmanipulated jobs as a function of workers' status.


By Bishop, Ronald C.; Hill, James W.
Journal of Applied Psychology, Vol 55(3), Jun 1971, 175-181.
Abstract
Assigned 48 client-worker Ss in a sheltered workshop to 1 of 8 work groups.
Ratings of group status, attitudes, and tension were obtained from each S before
and after manipulation of the job content. The jobs of low-status Ss were either
enlarged or changed without enlargement in the presence of high-status Ss
whose jobs remained the same, and vice versa. Job enlargement was found
generally to be of no greater influence than job change without enlargement so
far as Ss' job satisfaction and tension were concerned. Low-status Ss tended to
be favorably affected by job manipulation but responded unfavorably when their
jobs were not manipulated. These opposing directions are attributed to a double
Hawthorne effect. It is concluded that the effect of job enlargement in an
organizational context involves a more complex combination of factors than has
been previously considered. The utility of the S population for field studies of
worker behavior is discussed. (16 ref.) (PsycINFO Database Record (c) 2010
APA, all rights reserved)

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