Ashley L.

Johnston
34828 169th Ave SE
Auburn,WA 98092
(253)-632-9992
Ashlehal@yahoo.com

Objective:
To obtain an administrative position in a growing business establishment. I am a well organized, self-motivated intellectual
individual looking for a challenging career with possible advancement.

Specific Skills:
• Effective Customer Service skills
• Ability to work under pressure and multi-task
• Interpersonal written and communication skills
• Attention to detail.
• Excellent organizational ability
• Dedicated and committed to work
• Proficient with Microsoft programs- Word-Power Point-Excel-Publisher-Outlook-Access

Employment:
Administrative Assistant - August 2010-February 2011
Goodwill Industries FTW-TAONF – Honolulu, HI
Administrative duties including data entry, answering phones, spreadsheet modeling, meeting & new client orientation
preparation, presenting, filing, inventory and utilizing office equipment.

Customer Care Representative – September 2009-June 2010

Bank of Hawaii – Kapolei, HI
Answering phones, providing customers with banking related questions, building human relations, word
processing, attention to detail, data entry, Outlook.

Shift Manager - June 2006-June 2009

Hollywood Video- Covington/Spokane, WA
Run own shifts overseeing other employees, deal with customer issues with effective problem
solving, paperwork, scheduling.

Customer Service Representative, Cashier, Cook, and Server -March 2003-December 2006
Pizza Hut- Covington, WA
Answering multi-line phones, waiting tables, cashier, and team player.

Education:
Eastern Washington University (Accredited)-Cheney, WA 3.0 GPA
BA in Business Admin.- Human Resource Management
BA in Business Admin.- General Business Management
Kentwood High School-Kent, WA
Diploma

Valuable Experiences:
• Active member of Family Readiness Group (FRG) as Key Caller & Coffee Treasurer. Received certificate of
appreciation award for volunteer service to the unit. March 2011.
• Alpha Kappa Psi Professional Business Fraternity- 2007 to 2009 with Secretary, Historian, & Web master positions.
• Received Award for Distinguished Service to Alpha Kappa Psi from Eastern Washington University, year of 2008.
• Orientation leader at Eastern Washington University 2005.
• Outstanding Business Student of Class 2004 at Kentwood High School.

References:
Available upon request.