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DETERMINATION OF REASONS AFFECTING THE USE OF

INTERNET BANKING THROUGH LOGISTIC REGRESSION


ANALYSIS (2009)
Ali KÖSE
Had carried out the study to determine various reasons that affect the use of internet banking by
consumer. Most of banks offer almost all of their products with internet banking by free or very
low cost. Although use of internet banking serves low cost and easy accessible it has been still at
very low level.

A primary research has been undertaken to determine causes affecting the use of internet banking
on operation of customer who transacts with banks. And then it was applied logistic regression
method to survey data. It has been found out that there are six important factors affecting the use
of internet banking at the end of the analysis. Those are; income level, access to internet at home
and workplace, ease of communication, insecurity over internet and difficulties in the access.

As per the findings the logistic regression model; there is a positive relationship between the
income level as well as ease of communication and the rate of superiority. Improvements in the
income level and ease of communication result in the increase in the use of internet banking.

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