Professional Documents
Culture Documents
At rotaractimnu@googlegroups.com
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THE EDITORIAL TEAM
Satish K Nair
Assistant Professor
The topic is universal and, thus, applicable to the first-year students of MBA as much
as it does to the graduates who’re on the threshold of their corporate career.
However, I’d wish for the latter to pay more heed to these simple, yet highly effective
lessons. Especially since your immediate career path would expose you to situations
requiring precisely this very skill of listening (either in your marketing/sales jobs or
in most of the various other jobs you’ve landed). More so, since you’ll get lots of
opportunities for “saying” - presentations about your company, products, etc - in
fact, so many avenues for saying that there’s a fear you might get carried away in a
torrent of your own words! This is where listening and the importance of making a
conscious effort at developing listening skills come in.
Try and ‘internalise’ the following points in developing yourself into a real good
listener
• Concentrate
– You must devote your full attention to what is being said. Resist the
temptation to try to do two things at once. [Multi-skilling sounds good,
but, not when you’re listening to important points put forth by the
‘other party’.]
• Don’t interrupt the speaker
– Interrupting the speaker may cause him or her to lose the train of
thought, which means that the conversation may get away from the
central issues at hand. Any unnecessary remarks or other distractions
can make the speaker feel uneasy or – even worse – he or she may
think you are not listening.
• Beware of listening ‘turnoffs’
– Because it is more difficult to listen when the focus is on topics you
don’t like, you should practise listening to things you don’t want to
hear. Learn to pick up the ‘clues’
• Ask questions
– Even the best listeners sometimes need an explanation of what the
speaker is saying – so don’t hesitate to ask for clarification or additional
information. This is particularly important in instances where there
may be more than one interpretation. Be sure you know exactly what
the speaker means. Just ask. [Very important when you’re with
prospects. Don’t fall into the trap of thinking that asking (pertinent)
questions may project you as a fool. After all, it’s rightly said - Ask a
question, fool for once. Never ask, fool forever.]
• Don’t jump to conclusions
– Never assume that you know what a speaker is going to say. The simple
thought, ‘Oh yeah. I know what he/she is going to say’ already has
distracted you – and you may have missed an important point. Certain
words or phrases may act as a trigger, reminding you of some past
experience. Your response to the word will be immediate and may
cause you to jump to a conclusion. You must make an effort to isolate
your ‘triggers’ so that you can work on listening to them within the
context of the present conversation.
• Beware of small talk (in a formal setting)
– Small talk can work for you or against you. While getting along with a
speaker personally fosters a good working relationship, it is important
to differentiate between pleasantries and serious talk. At the same time,
remember that casual conversation may contain some potent clues to
unexplored opportunities.
• Take notes
– Sometimes it may be helpful for you to take notes. You don’t have to
record every word the speaker says, but you might jot down some key
issues or specifications.
There are three listening strategies that can come in handy in your various
interactions with the ‘other parties’ mentioned above:
1. Passive listening
a. This is the most basic of the three strategies.
b. A passive listener remains silent, giving the speaker proper attention.
c. When appropriate, the listener may indicate that he or she is listening
by adding ‘I see’, ‘yes’, or ‘no’.
d. A passive listening approach usually works best when (i) the speaker is
someone who speaks clearly and is easily understood, or (ii) there is
very little risk of misinterpretation.
2. Active listening
a. Attentiveness and affirmation of what the speaker is saying are also
required in active listening – but, in addition, the listener will try
(mentally) to outline the speaker’s thoughts into main topics and
supporting points.
b. Then, at certain times, the listener will ‘play back’ what the speaker has
said. The listener may lead into this with such phrases as ‘In other
words, you mean …’. Such an approach allows the listener to verify that
he or she has understood the speaker.
c. Outlining what the speaker says is easy if you focus on the key words.
Then you can sort them into categories such as main or supporting
points, pros or cons, or similarities and differences. An additional
benefit of doing a mental outline of conversation is that it increases
your level of conversation – and you are less likely to be distracted.
3. Interactive listening
a. A simple, yet effective, technique is interactive listening: Just as active
listening skills build on passive listening, interactive listening builds on
active listening – the difference is that the interactive listener will
analyse the mental outline to identify any areas that are vague or
incomplete. Then the listener will ask the speaker for clarification.
b. Interactive listening is not easy; it is a developed skill. Many times we
might have felt ‘One of the hardest thing is knowing what information
you need. As soon as the speaker has left, I sometimes remember that I
forgot to ask a certain question.’ Developing skill in interactive listening
takes practice, but you can be sure that results will follow as you
become more competent and confident in using this technique.
Let me end with an interesting quote: The most important thing in communication is
to hear what isn’t being said. Search for this in every formal and informal
conversations with your important stakeholders!
Hope this small endeavour of mine would contribute just that li’l bit in developing
that “professional” in you.
Here’s wishing you the very best in your career and in life!!!
“TEACH FOR INDIA” REACHES OUT TO IMNU
...By
...By Rtr. Akash Jain
Surprises can come in any form. For Rotaract, it was a pleasant surprise
to find a Teach For India recruitment coordinator, Mr. Yajur Taxali
coming to IMNU for enlightening the Institute students about the
invaluable efforts put in by an organization of its own kind to reach out
to poor children and educate them.
A lack of education is the root of several major issues in India, and the
right education for all our citizens has the potential to solve all these
problems at one time:
If we educate India in the right way, our citizens will gain the necessary skills to
survive in a competitive world. This would lead to better paying jobs and a
higher standard of living, hence solving the crisis of poverty.
If we educate India in the right way, our citizens will have a broader mindset.
This would lead to greater tolerance and an appreciation for all religions, hence
solving the crises of religious violence and caste discrimination.
If we educate India in the right way, our citizens will be able to better
understand the negative repercussions and immoral nature of fraudulent
activities, hence solving the crisis of corruption.
If we educate India in the right way, our citizens will shy away from radical
ideologies and will not be acquiesced easily, hence solving the crisis of
terrorism.
If we educate India in the right way, our citizens will gain a moral conscience,
and realize the worth of a human life and the position of women in society,
hence solving the crisis of human rights violations.
The main agenda of the meet was to persuade Young professionals working full time
and students in their final year of an undergraduate or postgraduate degree, to apply
for the organization.
Even on a very short notice, the event was attended by a good number of members
from both the Rotaract Club and Social Cell which proved the dedication of the
pupils towards social issues requiring immediate attention.
Rotaract Club proposed to propagate the sentiments of Teach for India in other
colleges of Ahmedabad which was very much appreciated by Mr. Taxali.
Above all the meet was an eye opener for all of us and has definitely triggered serious
concerns in our mind to look into the plight of our country and its citizens and stand
up and deliver to the situation
The Rotaract Club of IMNU will continue to participate in many such programs and
events in future with unrelenting efforts and hard work.
INITIATIVE AT BOPAL MUNICIPAL SCHOOL
.......By Saswat
The Rotaract team of IMNU identified the areas where it could contribute and
work in tandem with the organization. One of the major problems that these children
are facing is the lack of proper career direction. This is attributed to lack of outer
environment experience, no personal counselling and family restrictions. So we
started working towards this sensitive area which was being ignored, under the long
term mentorship programme for these needy children.
We are a team of 12 under this programme and our aim is to provide a proper
career direction as well as develop the skills which our mentees lack. This
programme was started in Nov’10 and is running successfully with great enthusiasm
and will continue in the same manner . Each mentor visits his/her mentee once in
ten days. A bond has been developed among the mentors and the mentees. This gives
a room to mentees to share their difficulties and shortcomings with us, and thus the
area of improvement.
Rotaract sees this as a potential activity where IMNU can have long term
connection with Manav Sadhna to work towards this social cause. To make the kids
have a feel of IMNU once we brought all of them to our campus. They enjoyed the
day thoroughly. They also steal a number of hearts by some heart throbbing dancing
moves and Yoga dance. I strongly urge my other batch mates, who are not part of this
programme, to come and visit Manav Sadhna with us. They will definitely be
tempted to work with us and feel immense contentment. I hope to see some
volunteers out there joining our cause, after reading this article.
बदाई to our beloved Seniors
Here's to all the laughs and here's to the togetherness.
Here's to all the time spent together, celebrating Rotaractor’s
oneness.
Our one year of association has gone by so fast,
It's hard to believe that soon, it'll be a part of our past.
On an ending note, we would like to wish our beloved senior Rotractors a very bright
future... We will Miss you all!!!
Rotaract Club of IMNU, which was initiated by our seniors 1.5 years back, has really
achieved a lot in this short period of time. I appreciate the dedication and efforts of
all the volunteers to help the Slum Kids so that they can have a better future &
making this Manav Sadhna Mentee-Mentorship Program a Success. I am really glad
that being a member of Rotaract I got opportunities to do something for the Society.
At last, I would like to congratulate the new Board and I am sure that in coming year
RC-IMNU is going to achieve much more than what it had achieved till now. ATB
Everyone ☺
Rohit Bhura
I wish the forthcoming board to move Rotaract Club to those flying colors which even
we did not thought of.
Rohit Kumar
I was lucky to have a good team both among my peers and the 2010-12 batch which
made the job relatively easy. Especially the initiative with Manav-Sadhna would
never have been a success without the selfless support of the junior Rotaract Team.
We expect and are pretty confident that the junior team will indulge Rotaract in more
student activities and will reach out to more and more students in need as part of the
Mentorship program.
Wish you all the best 2010-12. Have a great life and the best of Placements ☺
God Bless
Saurabh Sharma
To start with it’s been a scintillating experience being a part of the Rotaract Club.
This all started with our seniors bringing the Rotaract idea to IMNU & we joined in
with enthusiasm to “SERVE THE SOCIETY”.
We came up with initiatives of Aarohan-the quarterly newsletter, Manav Sadhna and
many other group events and the response was overwhelming. I veritably
acknowledge the works of Arnab, Gaurav, Kittu and Aneri for being instrumental in
publishing Aarohan.
Akash Jain
Being part of Rotaract club has inculcated in me sense of responsibility for the
society and helped me in developing myself. My journey with Rotaract started with
organizing quiz event. Blood donation organized by us gave me feeling of satisfaction
and care for the society. In second year we organized get-together event with junior
Rotaract which was a fruitful interaction session between senior and junior
Rotaractors.
I wish my relation with fellow Rotaractors and parent Rotary continue to grow. I
thank Prof. Sapna Parashar for being a mentor and source of inspiration for us. All
the best to junior Rotaractors for placements and great life ahead.
Vaibhav Gupta
Pratibha Poshak
................ by Rtr. Sunit Lohia
Education is simply the soul of a society as it passes from one generation to
another.
- Gilbert K. Chesterton
Pratibha Poshak was the initiative that took the above thought forward under the
aegis of ‘Akansha’, the social arm of Infosys, Bhubaneswar. Under this initiative,
needy and meritorious students were selected from all across Odisha based on many
criteria including their past academic performance. The social arm financed the
educational needs of these students and also provided them with moral support. I
mentored one such student who was preparing for his Engineering Entrance
Examinations. Initially the student took some time to open up and discuss his
problems with me. However, after two meetings we struck a good rapport. I held
several sessions with him to clear his doubts in mathematics and also contacted his
teachers for his progress in studies. He was facing problems with time management
as he was unable to divide his time amongst the many subjects. So, I helped him
make a study plan for the month leading up to the exams and monitored his progress
on a weekly basis. He passed the examination with a decent rank and is currently
pursuing Engineering at a reputed engineering college in Odisha. This had been a
great experience that enlightened me with a new way of life.
Saral: A initiative for the kids of mother Earth
Such event would easily pass as big ticket/grand in any institutions’ event calendar,
but ‘SAANIDHYA’ is a far too pure and simple an effort to require any kind of self
praising, unavoidable and essential for any other regular management college
activity. But the story is worth telling…….
One fine day bunch of IMNU’ites decided to celebrate humanity and thus was born
the idea of SAANIDHYA, Why not have a get together of similar socially sensitive
cells they thought (Like IMNU’s social arm SARAL)? Undaunted efforts, continuous
follow-ups and multi area arrangements bore the sweet fruit of creating a day to
remember for life for all who could be part of SAANIDHYA in any way.
IIMA’s Prayaas and a national level NGO – Manav Sadhana came down with their
little stars to join our SARAL kiddos in the festival of knowing, sharing, learning,
playing and laughing i.e. SAANIDHYA. The day started with snacks for the kids
followed by art and craft workshop for sixty odd kids. Then, with an intention to
provide big platform to empower and encourage them, the kids were taken to the
auditorium, where the special little ones stole everyone’s heart by showcasing of their
talent. Before we bid ‘good byes’ and ‘see u again’, there was an Outdoor Play time in
IMNU lawns to let our young friends enjoy their time to the fullest .