1 Name of the

company______________________________________
2 Phone No ________________
3 How Many Machine do you have______________
4 Time take to delivery _________________
a) 3months b) 4-6 month c) 7-9 months d) 10-12 months

5 Do you buy spares from Micro matic

Yes/no

6 For what purpose you will buy

a) Price b)quality c) delivery time d)
7 Do you have AMC
Yes/no
8 For what purpose
a) cost B) service c) d)
9)did you buy machines through loan
10) how many years you repay the loan
11)how many problem will come in a month
12)how long company will take to come
13)how much money you spend to maintain a machine for a year?
14)how many persons need to maintain a machine ?
15) Are you confortable to buy a machine in Ace Micromatic ?
16)What is the difference between Ace Micromatic Machine and the
other?
17)Are you suggest any person to buy Ace micromatic machine?
18)How many years you using this machine ?
19)Tell me about the service that you got from Ace Micromatic ?
Are you satisfied or not satisfied
20) What type of machine you having ?
21)Are you satisfied with the training given by ace micromatic ?
22)What do you think about AMC (is it use full or not)?
23) Do you expect any other service from Ace Micromatic?

[ ] yes [ ] No

If yes, specify---------

24) Specify any drawback / Problem that you have faced with Ace
Micromatic?

[ ] Yes------------- [ ] None

25) Give your opinion about the charges levied by Ace Micromatic
services?

(a) [ ] High (b) [ ] Moderate ( c ) [ ] Low

(d) [ ] High for certain services

 If your choice is (a) ,(d),(c) kindly specify the service

High for -------------

Low for---------------

25) Do you have dealings with any other CNC Lathes?

[ ] Yes [ ] No

If yes, mention

26) Your overall satisfaction about Ace Micromatic services?

[ ] High [ ] Moderate [ ] Poor

Thank You