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Chapter Seven - SWOT Analysis
Chapter Seven - SWOT Analysis
CHAPTER SEVEN :
SWOT Analysis
Chapter Seven : SWOT Analysis
7.1 Strengths
All Kindori’s ice-cream product are made fresh on the spot per order, unlike other
brands that sells ready-made ice-cream.
Blast-freezing of fruits retains the quality, texture and taste of the fruits as well as the
vitamins and nutrients.
Use of 100% fresh milk base instead of cream provides more calcium than other ice-
cream brands.
Very low in calorie and fat due to the all-natural ingredients used.
7.2 Weaknesses
The process of making the ice-cream is time-consuming and depends on the speed of
the staff to cater to many customers at one time.
The ice-cream product is unavailable in other states, depending heavily on its two
outlets in Kuala Lumpur and Selangor to sell.
The flavour and taste is unpredictable as it depends completely on the nature of the
fruits.
Mild sweetness due to zero sugar addition may not sum up to consumer’s expectations
of a sugary ice-cream dessert.
7.3 Opportunities
Most Malaysians are health conscious, especially today’s young adults which makes up
for more than half of the target audience and are also frequent buyers of ice-cream.
People tend to lounge at cafes for desserts, especially ice-cream, after heavy meals. A
healthy ice-cream dessert would be the perfect treat for a balanced diet.
Obesity has become a major issue in Malaysia, therefore people at risk will avoid ice-
cream products that are high in fat, calorie and sugar.
The brand’s aim to sell health in a form of a delicious ice-cream could generate interest
among big companies or associations to strike a partnership or collaboration to do
health programmes or campaigns. This would definitely create a better brand image for
Kindori as well as add to the company’s corporate value.
7.4 Threats
Major weather or climate changes could greatly affect the agriculture sector and this
will result in low supply of fruits and thus resulting in low productivity of the ice-cream.
The common misconception of healthy ice-cream still prevails. People tend to disregard
healthy ice-cream as plain tasting and not worth the money.