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APEX QUALITY
PM352T – Project Quality Management
Ms. Pickens MPM
Final Course Project: Part 1

QUALITY LIFE PLAN

JOHN ALLEN/PROJECT MANAGER
PAULA KELLY/PROJECT COORDINATOR
TERIA EDWARDS/QUALITY MANAGER
TAMIKA ROLAND/TECH RESEARACH & SUPPORT
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Table of Contents
— Organizational Process Chart
— AQ – Brief Description
— Project Deliverable
— Client Request
— Quality Life Plan
— Scope Premise
— Exercise Plan
— Scope Statement
— Supplement Plan
— Statement of Work
— Diet Plan
— Work Breakdown Structure
— Quality Assurance/Control
— Responsibility Matrix
— Citations
—
— Closing
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APEX QUALITY
 APEX QUALITY is a company that thrives on customer
satisfaction. We at APEX QUALITY create custom plans
for practically any project or job. We gather
information from a plethora of resources and garner
experience from certified professionals who aid us in
giving our customer exactly what they deserve!

Total Quality!

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Client Request
 Mr. Allen,
 I’m coming to Apex Quality to have a Quality Life Plan designed
for myself in order to establish a life plan I can implement in
my daily life style. The design will need to include, exercise,
diet regiment, any supplements with doctors approval. The
exercise would need to include the low impact due to a knee
injury. The diet regiment I would like to be low
carbohydrates but also include this regiment something I can
follow as a life style change, which includes how to prepare
meals and proportions required in the regiment.


 Goal for the Quality Life Plan is to implement the design

regiment to lose weight, and gain a healthier life style.
Apex Quality is given a budget of $50,000 and to be
designed by June 3, 2011.

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Scope Premise
 What is the Question?
 What information will Apex Quality need in order to fulfill our
client’s request?
 What is the Problem?
 Our client has requested that a plan be made to their
specifications that help them attain a better quality of life.
 What is the Solution?
 Meet and Discuss with our client in order to create a quality life
plan that corresponds with their agreed upon specifications.


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Scope Statement
 Develop a plan for our client that will detail specific exercises,
specific herbal supplements and specific eating habits that
will allow our client to attain a quality of life based on their
sought after expectations.

The Life Quality plan will provide information on exercises,
supplements and eating guides for up to a year for the client.
The client will be given the completed plan and will work
with a Life Coach who will adhere to the plan created
specifically for the client.
 A budget of $50,000 will used to gather the needed information
to complete and use within the quality life plan. The quality
of life plan will be presented to the client on or before June
3, 2011.

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Statement of Work
— Team Apex Quality will generate a quality life plan that will continuously grow with our
client’s needs and performance level.

— Apex will do the research to find the right physician to give our client a complete health
analysis.

— From this analysis Apex will find a compatible life coach and design an exercise regime
that our client is physically capable of performing.

— Apex will perform all the research and provide all the documentation to certify that all
the professionals involved in getting our client on a high quality of life plan are
experts and reliable in their field of expertise.

— Apex will provide all of the contracts to the subcontractor of this project so that all
parties are paid from our clients $50,000 budget.

— All of Apex’s Quality documentation will be submitted and ready for our client’s
approval by June 3, 2011 at the offices of Apex Quality at 1313 Mockingbird Lane
Houston Texas 77083

— All procedures will have to meet the Project Managers (PM) approval. The Project
coordinator will be the go between from the team members and the PM. The Quality
Manager will make sure that every aspect of the project will meet with the client’s
scope of this project. All communication mediums will be set up by the technical
support as well as implementing any software applications that will be applied to the
Quality Life Plan Project


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Work Breakdown Structure

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Work Breakdown Structure

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Work Breakdown Structure

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Work Breakdown Structure

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Work Breakdown Structure

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Responsibility Chart
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Organizational Process Chart

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Project Deliverable
Define the process or product that you are selecting. Why


are you selecting this process to analyze? What

improvement would you like to make?


 We are taking the process of a diet and exercise regime

and making it more personal, therefore more effective
for the customer, their body & life, and that which they
wish to achieve. We selected this process because we
had a client in need for an effective plan to help them
attain their specified quality of life.
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Quality Life Plan

The Quality Life plan that is to be constructed for our


client will detail 3 objectives that will meet our client’s

requirements for this project: The Exercise Plan, The
Supplement Plan and the Diet Plan.

“The Health
E
Trinity”
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Exercise Plan
—From our client’s request “… The design will need to
include, exercise… The exercise would need to
include the low impact due to a knee injury. ”

—We will be subcontracting a Life Coach from 24 hour

fitness to help conduct the exercise plan for our
client.

—The Life Coach will follow the instructions and

guidelines that we will have set within the plan.

—The Life Coach will be required to aid our client for a

year from June 3, 2011, at that point we will meet
with our client for feedback.

—
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Supplement Plan
—From the client request “… any supplements with
doctors approval.”

—We will be keeping close contact with our client’s

physician so that we may choose healthy supplements
for our client to ingest while exercising or eating
healthy meals.

—All of the supplements that we will be recommending in

the plan will be coming from the Nature’s Sunshine
company.
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Diet Plan
— From our client’s request “The diet regiment I would like to
be low carbohydrates but also include this regiment
something I can follow as a life style change, which
includes how to prepare meals and proportions required in
the regiment.”

— Based on our client’s medical and health background, we’ll

be using certified references in order to present our client
with a list of healthy foods that she will be able to eat.

— Along with that list we will include a healthy recipe book as

well as nutritional facts for the assortment of foods.
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Quality Assurance (QA)

 Quality Assurance is the process of verifying or
determining whether products or services meet or
exceed customer expectations. Quality Assurance is a
process-driven approach with specific steps to help
define and attain goals. This process considers design,
development, production, and service.

In order to assure that we are creating a quality process



plan for our client, we will use multiple certified

references in order to create and round each of the 3
plans that go into our quality life plan.
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Quality Control (QC)

 Quality Control is a procedure or set of procedures
intended to ensure that a manufactured product or
performed service adheres to a defined set of quality
criteria or meets the requirements of the client or
customer.
—In order to assess if our quality life plan is performing its
purpose past our client’s initial satisfaction, we will
be personally checking on them every 2 weeks to see
that everything is going according to plan.
—Every month through the one year plan, our client will
be required a doctor’s visit for a check up.
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Citations
—http://www.naturessunshine.com/us/shop/

—http://www.24hourfitness.com/

—http://www.foodnetwork.com/healthy-eating/index.html
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Closing- Any Questions?

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http://107600125290067164.weebly.com/contacts.html