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1.Click on the "Start" button to launch the "Start" menu.

2.Click "Run" if you use Windows XP. Windows Vista and 7 users can type into the text box provided on
the Start menu.
3.Type "regedit" into the text box and press the "Enter" key.
4.Find the following registry key:
HKEY_CURRENT_USER\Identities\{identity}\Software\Microsoft\Outlook Express\5.0
5.Click on the key once to highlight it in the left pane. You will see more information about it in the right
pane.
6.Right-click on the "Compact Check Count" entry in the right pane and change the value to "0".
7.Close the registry editor and reboot your computer for changes to take effect.

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