Sonja Munoz

Billings, MT
406-534-2156
406-208-1478
Objective:
I would like to be hired in a clerical/administrative position that allows me to
utilize my education and my experience in customer service, with possible room
for advancement in the future.
Education:
Sanford Brown College, St. Charles MO
Associates Business / Programmer Management 1997
University Of Phoenix, Online Campus, Currently Enrolled,
Bachelors Healthcare Administration/long-term care
Expected Graduation Date 2012
Experience:
Maritz Teleservices, Tele-service Representative, St. Charles, MO
Temporary position, includes calling customers, offering promotions, update cus
tomer info.
1/96 to 4/96
Chartwells Dining Services, Data-Entry/Office Assistant, St. Charles, MO
Gather data, enter on to excel spreadsheets, produce weekly and monthly reports,
write memos, make copies, send faxes, a/p forms and reports.
12/96 to 8/97
Caseys General Store, Cashier, Wellsville, MO
Run cash register, opening and closing procedures and paperwork, customer servic
e.
7/95 to 1/96 and 5/96 to 8/96
Billings Health and Rehab, CNA, Billings, MT
Help residents with all activities of daily living, help solve any problems they
or their family members may have, charting and report any problems to the nurse
in charge.
2/04 to 7/04
Yellowstone Perk, Assistant Manager, Billings, MT
Contact and schedule people to work, inventory, order food and supplies, intervi
ew potential employees, solve customer service issues, schedule parties and limo
s, payroll, petty cash, opening and closing paperwork and procedures, cook, clea
n.
4/03 to 10/03 and 6/04 to 12/04
Eagle Cliff Manor, CNA, Billings, MT
8/05 to 5/06 and 1/08 to current

References: Available upon request