Letters
Note: nthe US Mc ana es,
Include ul stopiperog
eM Winch
ngs
‘hen you dor'tknow the name of
theredpient
When youknow the ame ofthe
recipient:
Yours sincerely are)
Sincerely (ime)
‘Sign the letter, the print your
ae ad positon der your
Signature.
‘Common abbreviations
er egaing
Pe (onbeha of when you
Signe eter or nother
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‘sth eter
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brelncudedo the eerTox. James scarfieldcemb.ce
From.._][slsonmedermotithasbcom —
Subject: [ Meeting in Borin '
Dear James
You may remember we met atthe Lesrtech fii Kuala Lumpur lost
fall. You were interested in our company’s automation equipment.
am visitng Betin atthe end of next month and would lke 1 visit
you, f you ae around: | willbe there fam 27-31 March
Let me know if you have any tine
Best wishes
Alison
Alison MeDermatt
Product Manager
Has Bro Equipment nc
ons
Chicago
mal: alison medemot@hastro.com
James scarelaum de
Lee)
iennifer duncan @¥ingsand co.uk
‘Meeting in Berlin
Hidames
rm over in Bein rom 6-8 November, Could we meetup some time?
Iewould Be great to ee you!
Let me know wien youre fee,
Regards
Jenny
emai jenifec duncan @kingsland cokeFaxes may contain the flloning headings:
‘To! From /Faxnumbers | Date)
Number of pages / Su
‘The style ofthe fax canbe formal 35 na
busines eter, or mare informal as here,
depending onthe subject and recipient.
Points can be numbered for clit.
‘They shouldbe short and include only
relevant information.
Ponts shouldbe arranged in opal order.
In fonger memos, itis common to number paints.
‘The tone ofamema may be formal or neutral,
tis usual to end with your ints rather than
signaturePress releases
“he header fora press
release sould make
ear whoit comes fom,
‘hat the subject sand
heh part the press
isaimed at
“he subject shouldbe
putin bod print sothat
tr itis
‘avanti fie
Should have a short
Fnvoduation with names
of people whomight be
Interesting forthe
bes, some description
thats new oF
Inersting forthe
publican i posible
"good quote which
thenewspaper
‘ould prin.
‘The style shouldbe
formal and concise with
nothing televant tothe
particular stor.
‘Alvays include some
‘oration a0 how
the oumalist can get
‘more information sbout
Thessubjecithey
wantAgendas
Aways put the dat, time and verue
(place). tris als usal to nude he
Intals fhe participants.
‘The ist point onthe agendas usually
handled by the charerson. He/she wi
‘explain why anybody is absent, check
through the minutes rom the ast
‘meeting, and allow participants to biel
‘comment on anything relating tothe
revious meeting matters ang.
‘The points ae then worked through.
‘hey should be arranged so that they
{ead lolly into each other, if possible.
‘AB, means anyother business Thisis
for other relevant sues that were not
Included nthe agenda.
Guidlines vary enormously
‘rom eompany'o company
and industry to ndusty. es
important ta cstnguleh
Between guigeines
andregulatons..
ae
ero
ee
pene
eee
coo
os
Guidelines ar also
Important for ensuring the
‘sooth operation af the
‘company.but they often
{ouch on areas of human
behaviour tis not
ast dtate fo people.
“helanguat
heron
persuasive and ess
Sictv, olAction minutes
‘Always putthe fle,
Sate time and
‘venue (place) of the
meeting lathe
the participants.
“The minutes canbe
animpartant record
ftwnat was realy
iecusedat
meeting, sits
Important o make
sure that he
summary ofeach
Daints as accurate
Sspossible.
‘The ‘ation column s
important or
showing who is
Supposed todo wat
bywhen.
\fyou area participant ata meting alvays make sure you
‘heckthe minutes when they have been written up. you
think something has not been accurately reported then
haveitearected.Reports.‘report should be well organised with
information presented ina logical order.
There is no set layout for areport. The
layout will depend on:
a)the type of report
bythe company style.
The format used for this example is,
common for many formal reports:
Title
* Executive summary
* Introduction
Findings
Conclusion
‘* Recommendations
Another possible structure would be:
Title
‘Terms of reference
Procedure
‘Findings:
* Conclusions
* Recommendations
4 The executive summaryis a summary of,
the main points and conclusions of the
report. It gives the reader a very quick
overview of the entire situation.
§5 The introduction defines the sequence of
points that will be looked at.
6 The findings are the facts you discovered.
7 The conclusion is what you think about
the facts and how you interpret them.
'8 Recommendations are practical
suggestions to deal with the situation and
ideas for making sure future activities run
‘more smoothly.