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Identified Symptoms per Settlement Agreement §1.

14

Symptom Class Computer Models Covered


by the Settlement Agreement
Distorted or scrambled video on the notebook All
computer screen
No video on the notebook computer screen All
even when the notebook computer is on
Random characters, lines or garbled images on Dell, Hewlett-Packard
the notebook computer screen
Intermittent video issues Dell, Hewlett-Packard
Failure to detect the wireless adaptor Hewlett-Packard systems only.
Certain versions of the following HP
or models
do not contain an NVIDIA MCP:
Failure to detect the wireless network dv2xxx
dv6xxx
dv9xxx
If your system does not contain an NVIDIA
MCP, you are not entitled to replacement or
reimbursement for a wireless problem, and
the administrator may deny your claim.

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