Questions

Assurance: 1. are you satisfied with the billing process? 2. is it right on your assurance level? 3.Is the service provide to you meet your expectations? 4.Is there any difficulties during shopping your product ? Empathy: 1.how you feel after getting service? 2.how"s your shoping experiance? 3.Have the sales persons helps you if any difficulties to you ? 4. Has the product/service enhanced your profitability ? Reliablity: 1.is this service expected to you? 2. is this every thing kept properly in the mall? 3.do you belive this mall is good for you? 4. What encourages you to visit this mall? Responsivness 1.dou you think any change in billing? what? 2.are you satisfied with the service of salesman,waiter,manager& gaurds? 3. is any change are requiored? 4. would you like to come here again? Tangible: 1.is this store are keepin product in suaitable place? 2.is they made any propoganda? 3.is they pronide sales & services according their published advertizment? 4. How is the parking space availability in the mall ?