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  • Adjustment Letter

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    gatchaness
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    Shoesy is very sorry for your loss and for the inconvenience we have caused you. We promise to replace the said casket with a new defect - free casket in time for your friend's burial.

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    Shoesy is very sorry for your loss and for the inconvenience we have caused you. We promise to replace the said casket with a new defect - free casket in time for your friend's burial.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    65 views1 page

    Adjustment Letter

    Uploaded by

    gatchaness
    Shoesy is very sorry for your loss and for the inconvenience we have caused you. We promise to replace the said casket with a new defect - free casket in time for your friend's burial.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    15 December 2009 Mr.

    Harley John Sagun CEO Shoesy Footwear Camp John Hay, Baguio City Dear Mr. Sagun: We are very sorry for your loss and for the inconvenience we have caused you. With regard to your complaint of the defective casket, we promise to replace the said casket with a new defect free casket in time for your friends burial. We appreciate the complaint you forwarded to our company. This complaint is an avenue for us to improve our services. Thank you.

    Very respectfully yours,

    (sgd) Miss Alexandra M. Gatchallan President


    AMG/mnm

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