Reliance Communications Ltd.

Running Indias largest network Rakesh Sharma FK-2 IIPM DELHI

Reliance Communications

Personal Business

Global Business

Enterprise Business

Infrastructure Business

Integrated play covering the entire telecom value chain

Reliance Communications
Worlds largest network roll-out covering almost a billion people in India
Coverage increasing from 10,000 to 23,000 towns Covering almost 100% of rail & roadway routes

Worlds largest IP enabled optic fiber cable network - 230,000 Rkms

Submarine cable assets Of 110,000 Rkms Terrestrial fiber cable metro & intercity

Pioneered wireless affordability in India

Handset prices down from >$ 50 to <$ 20 Driven call rates down from >10 cents to <1 cent per minute

Launching nationwide GSM services

Coverage + Affordability = Profitable growth

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Who Do We Serve?
Over 45 million consumers in India Over 1.4 million individual global consumers Over 200 major global carriers Over 250 Multinationals Over 800 out of Top 1,000 Indian large enterprises Over 10,000 Indian Small & Medium Enterprises (SMEs) Over 300,000 wireless data customers (Datacard)

Unparalleled customer franchise in India and globally

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Market Leader Across Multiple Segments

Largest carrier of wireless data Largest in enterprise data services: >50% market share Largest private PCO operator: >50% market share Largest carrier of international voice: >40% market share Largest international data provider in India/Middle East/Asia Largest retailer of wireless handsets Largest independent wireless infrastructure provider

Youngest, Fastest, Largest

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Robust Infrastructure to Support Customers

Dhirubhai Ambani Knowledge City

140 acre plot ten acres lush green lawns and eight acre lake 5.4 million sq. meter area; 14 buildings ; 12,000 personnel Several food courts, banks, ATMs & guesthouses Eco-friendly zero discharge facility ; 2252 parking slots; helipad Own HVAC and power distribution system

Telecom Infrastructure

14,000 towers 23,000 towers by March 2009 in 23 circles with capacity of 4 co-tenants Broadband access in 42 Indian cities with 727,000+ buildings connected directly to network serving over 901,000 access lines Deploying Broadband and WiMax network in top 10 cities in the country to cover 4 million SMEs.
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Robust Infrastructure to Support Customers

Retail Presence

2,000 exclusive Reliance World and Reliance Express stores 700+ Indian cities. Largest chain of digital entertainment centers in the country 5 lakh+ retailers sell connections or recharge of prepaid mobile and FWPs in our coverage footprint. 2nd largest retailer of handsets - with throughput capacity for over 24 million handsets per annum

Network Operations and Data Centers

Largest and most advanced NOC in the world 300,000 sq ft of data centre space 4x the nearest competitor6 World class Level 3 Data Centers at Mumbai &Bangalore measuring 2.6L Sq.Ft. Hosting 9000+ Server Racks and 1400+ TB of storage capacity Expansion at Delhi, Chennai, Hyderabad &Kolkata resulting in an additional capacity of over 800,000 - Sq. ft.
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Robust Infrastructure to Support Customers

Reliance Mobile World Suite

Comprehensive range of service applications Popular across all user demographics and geographies Over 200 content partners and over 10,000 content items Credit Card on the Mobile

Contact Centers

8,000-employee, multi-lingual contact centre facilities at Navi Mumbai & Chennai 5L + customers serviced per day through with 10,000 users during peak hours Operates on 24x7 basis with online integration with other IT systems in RCOM
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Robust Infrastructure to Support Customers

IT Operations

More than 1500 Million CDRs per day More than 1.5 million eRecharge per day More than 1,800 TB data storage IT support in more than 6,000 towns for over 60,000 IT users Data ware house growth : more than 160 GB a day More than 7 lakh emails a day across group

New Products & Services

DTH services to provide DVD quality picture & better viewing experience IPTV to provide interactive TV & Video services, movies & music on demand, interactive program guide and gaming
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Learning
You will never be prepared for the unexpected Think big large scale Build resilience and redundancy in network, infrastructure, IT and people Build strong processes and people competency Create a culture of innovation and can-do-it attitude Rely upon an eco-system of strong technology partners

Thank you