Education is the most intangible work standardize

 Efficiency Control Predictable Calculable-

 1. 2. 3. 4.

Impossible is Im possible!
I = idea M = movement

Leadership vs. management

L : after manager arrange all the work making them going smoothly, leader climb to the top of the pyramid and shout it is wrong direction. Management can be a science and direciton but leadership is a personality, an ability and visionaire. Leadership means responsibility, motive to work better, go far and beyond.

 Leadership: see something which could be done in a better way

 Physical evidence Process People training

 Product

Place Price Promotion

 Segmentation-- Target Grand Position