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1d82csales Management
1d82csales Management
MMS 106
Credit Units: 04
Course Contents:
Module I: Introduction to Sales Management Concept, scope, functions; Personal Selling,; Buyers- Sellers dyad and salesmanship. Module II: Organization of sales management Decision regarding sales force size Types of sales force Sales force organization structure and its types Module III: Management of Sales Force Recruitment and selection of sales force Sales force training- objectives and methods. Coordinating of sales teams Controlling of sales effort Module IV: Managing sales effort Territorization of sales effort Quota setting - Importance Types and process Developing sales budgets Routing of sales effort Compensation & Reimbursement of sales expense. Module V: Selling Process The sales process, planning Prospecting, Preapproach and call Planning Sales presentation-types of sales presentation, Objection handling and closing. Module VI: Emerging Trends in Selling Integrating Sales with Other functions of Management Live sales project to be done starting with conception of idea to final execution. Case studies Latest emerging trends and practices to be discussed. Objection handling and closing
Examination Scheme:
Components Weightage (%) C 10 A 5 CT 15 EE 70