NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

:
ABDUL: Universal Information Service via Instant Messaging
, , , ,
,
02-5646900 Email:{chatchawal.sangkeettrakarn, sarawoot.kongyoung,
marut.buranarach,choochart.haruechaiyasak,alisa.kongthon}@nectec.or.th
ABSTRACT

The Internet, though considered as a great source for convenient and fast
information access, currently suffers from information overload problem. Users are facing with
increasing difficulties to obtain information they need. As a result, this paper presents a new system
called ABDUL (Artificial BudDy U Love) which integrates various services through Windows Live
Messenger - one of the most popular instant messaging programs in Thailand. Our system provides
language related technology services such as electronic dictionary, automatic sentence translation, and
Web search. In addition, ABDUL allows users to use natural language to interact with the system as if
they are chatting with their friends.

KEY WORDS ABDUL, chatter bot, universal information broker, natural language

--



Windows Live Messenger
(ABDUL: Artificial BudDy U Love)
(Natural Language)

, , ,
1.

(Artificial BudDy U Love:
ABDUL)
Windows Live Messenger

2.
2.1

NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

.. 2550
[1]
5
1. (22.9%)
2. (20.5%)
3. (9.8%)
4. (8.9%)
5. (8.6%)

Windows Live Messenger [2]

3.3
13 25 [3]
13 49
92
18-24 35 Windows Live
Messenger

2.2 (HLT
Total Service)

1.

3.
3.1

3 ( 2.)
1. (Artificial Intelligence)


2. (Question Answering)



3. (Social Netwoking)



(recommender system)

[4]


(Web Service)
(licensing)



( 1.)

2. 3

NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

3.2
( 3.)
Protocol Session

Windows Live Messenger
Switchboard session

bot information broker

Windows Live Messenger
Instant
Messenger

Natural Language Processing

1. (Word Segmentation)
2.
(Message Normalization)
3. (Message
Identification)
Conversation


(User Profile)

Knowledge

3.

3.3

Instant Messenger chatter

4.
4.


information broker
information broker

Artificial Intelligence Markup
Language: AIML [5]

AIML
AIML

NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

(Word Segmentation)
(Normalization) AIML Engine







what is love?

-
-
- ()
- ()
3 4


(
)

4.
4.1



[6]
[7] [8] [9]




Windows Live Messenger

1. :
2. :

3. :
4. :
5.
: ITS [10]

5.

4.2

15 2550
( 2550
2551)
23,000
76
24

21
21

13 ( 6 - 9)
9.

08.00 .
21.00 .

NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

4.3

6.

7.

8.

9.

NECTEC Technical Journal, NECTEC-ACE2008 Special Edition, September 2008.

4.4

(Call Center)
(Help Desk)

5.

Instant Messenger
Windows Live Messenger

information broker

Ubiquitous Access
Instant Messenger
Windows Live Messenger Instant Messenger
Jabber, Yahoo Messenger, Gtalk

.

2550 1, 2550
[2] Windows Live Messenger. http://messenger.live.com/
[3] Microsoft Internet Survey 2550. http://msn.co.th
[4] .
http://hlt.nectec.or.th
[5] AIML: Artificial Intelligence Markup Language.
http://www.alicebot.org/aiml.html
[6] . http://www.suparsit.com
[7] . http://lexitron.nectec.or.th
[8] . http://www.sansarn.com
[9] . http://www.sansarn.com/news/
[10] http://traffic.thai.net/
[1]