CHARTERED INSTITUTE OF ADMINISTRATION AND MANAGEMENT CONSULTANTS-GHANA

P. O. Box LG 645, Legon, Accra. Tel. 028 954 0066

PRE-POST EXPERIENCE QUALIFYING PROGRAMME TAKE HOME EXAMINATION

BATCH: JANUARY & MAY 2010

SUBJECT: STRATEGIC CHANGE MANAGEMENT

SUBMISSION DATE: SATURDAY 11 DECEMBER 2010 Reference Materials:

Strategy: Core Concepts, Analytical Tools, Readings, Thomson et al (2006), 2nd Edition, McGraw-Hill International Edition, USA Organization Development & Change Thomas G. Cummings et al (2009) 9th Edition, SouthWestern, USA

ANSWER ANY FIVE QUESTIONS, TYPE WRITTEN IN 1.5 SPACING ALL QUESTIONS CARRY EQUAL MARKS

QUESTIONS 1.

a) Explain the concept Management process.

of

Strategy

and

the

Strategic

b) Identify and explain the three (3) strategy dimensions

2.

Discuss Michael Porters five competitive forces and explain how these forces can be used by a firm to establish competitive advantage in an industry. b) Identify the three (3) generic competitive strategies for achieving above-average performance in an industry.

3. a) What significant role does the purpose, mission and vision play in the design of a strategy for a firm? b) What are the similarities and differences in the objectives of Management and Shareholders? 4. Compare and contrast product-centric with customer-centric organizations. 5. What is organizational restructuring? Discuss the advantages and disadvantages of Matrix organizations. 6. Discuss the activities involved in leading and managing change. 7. Identify and discuss the characteristic features of successful feedback processes.

8. Identify and explain the three models of planned change. How does any relate to your organization?
CASE STUDY: GRUPO GARANTIA (A): A CASE OF DIVERSIFICATION