Case Work: Experienced in assessing employee turnovers, introduced two-way communication to field employees, enhanced employee appearance and

spearheaded the implementation of employee benefits. Group Work: Introduced and organized new strategies to surpass companys customer service goals and expectations by achieving a 95% monthly average on customer service assessments. Administration: Developed and implemented a management system model to expand companys products and services, thereby contributing to profitability gains of 42% by driving product processes and quality improvements. Member, Leadership Development Program Treasurer, Dhaka Lions Club Member, Society for Marketing Professionals Project Manager Sales Representative Administrative Coordinator Thesis: Minimizing Transaction Costs in Project-Based Organizations: A case study on suppliers engagements in delivery projects of Bangladesh Construction Industry Internship Report: Analyzing the environment of Mobile Banking Services in Bangladesh Brand Manager: Responsible for all promotions, trade support, financial tracking, competitive analysis, and new product development to include packaging, pricing, marketing plan and management of sell-in. Sales Executive: Responsible for business development and expansion in selling consumer products and services. Focused sales activity within the Financial Services, Telecommunications and Retail industries. Account Executive: Responsible for account management and data analysis, managing multiple sales cycles and product rollouts within the organization.

Marketing Skills 1. Designed, developed and implemented marketing and sales campaigns, fundraisers, employee incentive programs and contests. 2. Evaluated target markets and proposed marketing strategies.

Communication Skills 1. Promoted products and services; generated leads and initiated sales 2. Coordinated, planned and contributed at trade shows and special events. 3. Served as representative and liaison. Financial Skills 1. Monitored fluctuations in interest rates, investment opportunities and financial trends to facilitate sound financial and investment management decisions 2. Managed corporate portfolios for Fortune 500 companies

Managerial Skills 1. Analyzed, interpreted and resolved claims with authorization of payments up to $750,000 2. Interacted daily with enrollment, claims, utilization, and quality management to resolve provider issues.