Professional Documents
Culture Documents
Definition:
According to Edwin B. Flippo, Recruitment is the process of searching the candidates for employment and stimulating them to apply for jobs in the organization.
Coverage of ICICI:
ICICI Bank is one of the largest private bank in India. The Bank has 1467 branches & 4721 ATMs across various cities/towns of India. Similar to the recruitment for jobs in HDFC bank, ICICI also recruits candidates regularly though various sources. ICICI Bank has its own career portal - for interested candidates to register their profile. As & when requirements occur, opportunities are listed on the website, which also enables the registered candidates to apply for the jobs directly. The recruitment for ICICI Bank PO post November 2010 & February 2011 batch were released in the website.
OBJECTIVES:
1. To attract people with multi-dimensional skills and
experiences
that
suit
the
present
and
future
organizational strategies.
2. To induct outsiders with a new perspective to lead the
company.
3. To infuse fresh blood at all levels of the organization. 4. To
companys values.
6. To devise methodologies for assessing psychological
traits.
7. To seek out non-conventional development grounds of
talent.
8. To search fro talent globally and not just within the
company.
9. To anticipate and find people for positions that do not
exist yet.
RECRUITMENTPROCESS:
The recruitment and selection is the major function of the human resource department and recruitment process is the first step towards creating the competitive strength and the strategic advantage for the organizations. Recruitment
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process involves a systematic procedure from sourcing the candidates to arranging and conducting the interviews and requires many resources and time.
recruitment from any department of the company. These contain: Post to be filled Number of persons Duties to be performed Qualifications required 2. Preparing the job description and person specification. 3. Locating and developing the sources of required number and type of employees (Advertising etc). 4. Short-listing and identifying the prospective employee with required characteristics. 5. Arranging the interviews with the selected candidates.
6. Conducting the interview and decision making.
SOURCES OF RECRUITMENT:
Every organization has the option of choosing the candidates for its recruitment processes from two kinds of sources: internal and external sources. The sources within the
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organization itself (like transfer of employees from one department to other, promotions) to fill a position are known as the internal sources of recruitment. Recruitment candidates from all the other sources (like outsourcing agencies etc.) are known as the external sources of recruitment.
SOURCES OF RECRUITMENT
1.TRANSFERS:
The employees are transferred from one department to another according to their efficiency and experience.
2.PROMOTIONS:
The employees are promoted from one department to another with more benefits and greater responsibility based on efficiency and experience. 3. Others are Upgrading and Demotion of present employees according to their performance. 4. Retired and Retrenched employees may also be recruited once again in case of shortage of qualified personnel or increase in load of work. Recruitment such people save time and costs of the organizations as the people are already aware of the organizational culture and the policies and procedures. 5. The Dependents and relatives of Deceased
employees and Disabled employees are also done by many companies so that the members of the family do not become dependent on the mercy of others.
Advantages:
1. Motivated employees and Higher morale. 2. Employees familiar with the organization. 3. Higher probability of success. 4. Industrial Peace. 5. Relatively inexpensive. 6. Training and skill enhancement. 7. Overcoming surpluses and shortages.
Disadvantages:
1. Reduced scope for fresh talent.
2. Employees may become lethargic if they are sure of
2.EDUCATIONAL INSTITUTES:
Various management institutes, engineering colleges, medical Colleges etc. are a good source of recruiting well qualified executives, engineers, medical staff etc. They provide facilities for campus interviews and placements. This source is known as Campus Recruitment.
3.PLACEMENT AGENCIES:
Several private consultancy firms perform recruitment functions on behalf of client companies by charging a fee. These agencies are particularly suitable for recruitment of executives and specialists. It is also known as RPO (Recruitment Process Outsourcing)
4.EMPLOYMENT EXCHANGES:
Government establishes public employment exchanges throughout the country. These exchanges provide job information to job seekers and help employers in identifying suitable candidates.
5.LABOUR CONTRACTORS:
Manual workers can be recruited through contractors who maintain close contacts with the sources of such workers. This source is used to recruit labor for construction jobs.
6.UNSOLICITED APPLICANTS:
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Many job seekers visit the office of well-known companies on their own. Such callers are considered nuisance to the daily work routine of the enterprise. But can help in creating the talent pool or the database of the probable candidates for the organization.
Advantages:
1. Qualified Personnel. 2. Wider Choice. 3. Fresh Talent. 9
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4. Competitive Spirit.
Disadvantages:
1. Dissatisfaction amongst existing staff. 2. Lengthy process (Increased adjustment period). 3. Costly Process. 4. Uncertain Process.
THE INTERNAL FORCES I.E. THE FACTORS WHICH CAN BE CONTROLLED BY THE ORGANIZATION ARE: 1.RECRUITMENTPOLICY:
The recruitment policy of an organization specifies the objectives of recruitment and provides a framework for implementation of recruitment programme. It may involve organizational system to be developed for implementing recruitment programmes and procedures by filling up vacancies with best qualified people.
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FACTORSAFFECTINGRECRUITMENTPOLICY:
Organizational objectives. Personnel policies of the organization and its competitors. Government policies on reservations. Preferred sources of recruitment. Need of the organization. Recruitment costs and financial implications.
4. COST:
Recruitment incur cost to the employer, therefore, organizations try to employ that source of recruitment which will bear a lower cost of recruitment to the organization for each candidate.
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THE EXTERNAL FORCES ARE THE FORCES WHICH CANNOT BE CONTROLLED BY THE ORGANIZATION. THE MAJOR EXTERNAL FORCES ARE: 1. SUPPLY AND DEMAND:
The availability of manpower both within and outside the organization is an important determinant in the recruitment process. If the company has a demand for more professionals and there is limited supply in the market for the professionals demanded by the company, then the company will have to depend upon internal sources by providing them special training and development programs.
2. LABOUR MARKET
Employment conditions in the community where the organization is located will influence the recruiting efforts of the organization. If there is surplus of manpower at the time
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of recruitment, even informal attempts at the time of recruiting like notice boards display of the requisition or announcement in the meeting etc will attract more than enough applicants.
3. IMAGE / GOODWILL:
Image of the employer can work as a potential constraint for recruitment. An organization with positive image and goodwill as an employer finds it easier to attract and retain employees than an organization with negative image. Image of a company is based on what organization does and affected by industry. For example finance was taken up by fresher MBAs when many finance companies were coming up.
5. UNEMPLOYMENT RATE:
One of the factors that influence the availability of applicants is the growth of the economy (whether economy is growing
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or not and its rate). When the company is not creating new jobs, there is often oversupply of qualified labor which in turn leads to unemployment.
6. COMPETITORS:
The recruitment policies of the competitors also affect the recruitment function of the organizations. To face the competition, many a times the organizations have to change their recruitment policies according to the policies being followed by the competitors.
HEAD HUNTING
Headhunting refers to the approach of finding and attracting the best experienced person with the required skill set. Headhunting involves convincing the person to join your organization.
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Headhunting Process
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the right candidate at the right place quickly. Creating a suitable recruitment policy is the first step in the efficient hiring process. A clear and concise recruitment policy helps ensure a sound recruitment process. It specifies the objectives of recruitment and provides a framework for implementation of recruitment programme. It may involve organizational system to be developed for implementing recruitment programmes and procedures by filling up vacancies with best qualified people.
The general recruitment policies and terms of the organization. Recruitment services of consultants. Recruitment of temporary employees. Unique recruitment situations. The selection process. The job descriptions. The terms and conditions of the employment.
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Unbiased policy. To aid and encourage employees in realizing their full potential. Transparent, task oriented and merit based selection. Weightage during selection given to factors that suit organization needs. Optimization of manpower at the time of selection process. Defining the competent authority to approve each selection. Abides by relevant public policy and legislation on hiring and employment relationship.
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recruitment costs. With the experience, expertise and the economies of scale of the third party, organizations are able to improve the quality of the recruits and the speed of the whole process. Also, outsourcing enables the human resource professionals of organizations to focus on the core and other HR and strategic issues. Outsourcing also gives a structured approach to the whole process of recruitment, with the ultimate power of decision making of recruiting with the organization itself. The portion of the recruitment cycle that is outsourced range from preparing job descriptions to arranging interviews, the activities that consume almost 70 per cent of the time of the whole recruitment process. Outsourcing the recruitment processes for a sector like BPO, which faces an attrition of almost 50-60 per cent, can help the companies in BPOsector to save costs tremendously and focus on other issues like retention. The job seekers are also availing the services of the third parties (consultants) for accessing the latest job opportunities. In India, the trend of outsourcing recruitment is also catching up fast. For example: Vodafone outsources its recruitment activities to Alexander Mann Solutions (RPO service provider). Wipro has outsourced its recruitment process to MeritTrac. Yes bank is also known to outsource 50 per cent of its recruitment processes.
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Outsourcing Process:
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If an organization decides to outsource its recruitment processes or activities, it is very important to find and select a suitable recruitment consultant or consultancies, which can deliver results according to the needs of the organization. Today, there are An thousands organization of consulting for firms (consultancies) as well as freelance consultants working independently. looks various considerations and qualities before selecting the suitable recruitment consultant. The reputation of the consulting firm in the Who are the consultants or firms past and Consultants expertise and experience (from Does the recruitment consultant have the job market (based on expertise and experience). present clients? how long has he/firm been in the business) requisite resources to complete the targets on time? Get the idea of the effectiveness and the services of the recruitment consultant from its current and past clients.
Qualities consultant:
of
an
independent
recruitment
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Selecting the right recruitment consultant is essential for the effective recruitment processes. A successful Recruitment consultant is someone who is determinative, focused, and able to create opportunities for him, works harder and smarter than competitors and continually set and achieve higher standards.
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3. Freedom from red tape and adhering to strict rules and regulations. 4. Optimal resource utilization. 5. Structured and fair performance management. 6. A satisfied and, hence, highly productive employees. 7. Value creation, operational flexibility and competitive advantage.
1.POACHING/RAIDING:
Buying talent (rather than developing it) is the latest mantra being followed by the organizations today. Poaching means employing a competent and experienced person already working with another reputed company in the same or different industry; the organization might be a competitor in the industry. A company can attract talent from another firm by offering attractive pay packages and other terms and conditions, better than the current employer of the candidate. But it is seen as an unethical practice and not openly talked about. Indian software and the retail sector are the sectors facing the most severe brunt of poaching today. It has become a challenge for human resource managers to face and tackle poaching, as it weakens the competitive strength of the firm.
2.E-RECRUITMENT:
Many big organizations use Internet as a source of
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recruitment. E- recruitment is the use of technology to assist the recruitment process. They advertise job vacancies through worldwide web. The job seekers send their applications or curriculum vitae i.e. CV through e mail using the Internet. Alternatively job seekers place their CVs in worldwide web, which can be drawn by prospective employees depending upon their requirements. The two kinds of e- recruitment that an organization can use is Job portals i.e. posting the position with the job description and the job specification on the job portal and also searching for the suitable resumes posted on the site corresponding to the opening in the organization. Creating a complete online recruitment/application section in the companies own website. Companies have added an application system to its website, where the passive job seekers can submit their resumes into the database of the organization for consideration in future, as and when the roles become available. Resume Scanners: Resume scanner is one major benefit provided by the job portals to the organizations. It enables the employees to screen and filter the resumes through predefined criterias and requirements (skills, qualifications, experience, payroll etc.) of the job.
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Job sites provide a 24*7 access to the database of the resumes to the employees facilitating the just-in-time hiring by the organizations. Also, the jobs can be posted on the site almost immediately and is also cheaper than advertising in the employment newspapers. Sometimes companies can get valuable references through the passers-by applicants. Online recruitment helps the organizations to automate the recruitment recruitments. process, save their time and costs on
recruitment strategy of the organization. 3. A well defined and structured applicant tracking system should be integrated and the system should have a back-end support.Along with the back-office support a comprehensive website to receive and process job applications (through direct or online advertising) should be developed. Therefore, to conclude, it can be said that e-recruitment is the Evolving face of recruitment.
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FORMS OF RECRUITMENT:
The organizations differ in terms of their size, business, processes and practices. A few decisions by the recruitment professionals can affect the productivity and efficiency of the organization. Organizations adopt different forms of recruitment practices according to the specific needs of the organization. The organizations can choose from the centralized or decentralized forms of recruitment, explained below:
Centralized Recruitment:
The recruitment practices of an organization are centralized when the HR / recruitment department at the head office performs all functions of recruitment. Recruitment decisions for all the business verticals and departments of an organization are carried out by the one central HR (or recruitment) department. Centralized from of recruitment is commonly seen in government organizations.
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Reduces administration costs. Better utilization of specialists. Uniformity in recruitment. Interchangeability of staff. Reduces favoritism. Every department sends requisitions for recruitment to their central office.
DecentralizedRecruitment:
Decentralized recruitment practices are most commonly seen in the case of conglomerates operating in different and diverse business areas. With diverse and geographically spread business areas and offices, it becomes important to understand the needs of each department and frame the recruitment policies and procedures accordingly. Each department carries out its own recruitment. Choice between the two will depend upon management philosophy and needs of particular organization. In some cases combination of both is used. Lower level staffs as well as top level executives are recruited in a decentralized manner.
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HR CHALLENGES IN RECRUITMENT:
Recruitment is a function that requires business perspective, expertise, ability to find and match the best potential candidate for the organization, diplomacy, marketing skills (as to sell the position to the candidate) and wisdom to align the recruitment processes for the benefit of the organization. The HR professionals handling the recruitment function of the organization- are constantly facing new challenges. The biggest challenge for such professionals is to source or recruit the best people or potential candidate for the organization. In the last few years, the job market has undergone some fundamental changes in terms of technologies, sources of recruitment, competition in the market etc. In an already saturated job market, where the practices like poaching and raiding are gaining momentum, HR professionals are constantly facing new challenges in one of their most important function- recruitment. They have to face and conquer various challenges tofindthebestcandidatesfortheirorganizations.
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2.Lack of motivation:
Recruitment is considered to be a thankless job. Even if the organisation is achieving results, HR department or professionals are not thanked for recruiting the right employees and performers.
3.Process analysis:
The immediacy and speed of the recruitment process are the main concerns of the HR in recruitment. The process should be flexible, adaptive and responsive to the immediate requirements. The recruitment process should also be cost effective.
4.Strategic prioritization:
The emerging new systems are both an opportunity as well as a challenge for the HR professionals. Therefore, reviewing staffing needs and prioritizing the tasks to meet the changes in the market has become a challenge for the recruitment professionals.
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RECRUITMENT STRATEGIES:
Recruitment is of the most crucial roles of the human resource professionals. The level of performance of and organization depends on the effectiveness of its recruitment function. Organizations have developed and follow recruitment strategies to hire the best talent for their organization and to utilize their resources optimally. A successful recruitment strategy should be well planned and practical to attract more and good talent to apply in the organization. For formulating an effective and successful recruitment strategy, the strategy should cover the following elements:
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2.Candidates to target:
The recruitment process can be effective only if the organization completely understands the requirements of the type of candidates that are required and will be beneficial for the organization. This covers the following parameters as well: Performance level required: Different strategies are required for focusing on hiring high performers and average performers.
Experience level required: the strategy should be clear as to what is the experience level required by the organization. The candidates experience can range from being a fresher to experienced senior professionals.
Category of the candidate: the strategy should clearly define the target candidate. He/she can be from the same industry, different industry, unemployed, top performers of the industry etc.
3.Sources of recruitment:
The strategy should define various sources (external and
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internal) of recruitment. Trained recruiters. The recruitment professionals conducting the interviews and the other recruitment activities should be well-trained and experienced to conduct the activities. They should also be aware of the major parameters and skills (e.g.: behavioral, technical etc.) to focus while interviewing and selecting a candidate.
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and other systems, Recruitment management system helps to contour the recruitment processes and effectively managing the ROI on recruitment.
The features, functions and major benefits of the recruitment management system are explained below:
Structure
and
systematically
organize
the
entire
recruitment processes. Recruitment management system facilitates faster, unbiased, accurate and reliable processing of applications from various applications. Helps to reduce the time-per-hire and cost-per-hire.
Recruitment management system helps to incorporate and integrate the various links like the application system on the official website of the company, the unsolicited applications, outsourcing recruitment, the final decision making to the main recruitment process.
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Recruitment
management
system
maintains
an
automated active database of the applicants facilitating the talent management and increasing the efficiency of the recruitment processes. Recruitment the online management application system provides and a system, the recruitment flexible, automated and interactive interface between department of the company and the job seeker. Offers tolls and support to enhance productivity, solutions and optimizing the recruitment processes to ensure improved ROI. Recruitment management system helps to communicate and create healthy relationships with the candidates through the entire recruitment process.
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Key Deliverables:
To manage and implement project based solutions for various applications like Core Banking, ATMs, Credit Cards, Treasury, Payment Systems, Internet Banking etc. To suggest procedural/ process improvements both from a technology and a process point of view, advise system features and propose system amendments. To study the business requirements, UAT, prepare and BRS, coordinate of development, bug-fixing implementation
project .To tailor implementation schedules in such a way that the implementation is a well-coordinated process, managing the application in its entire life cycle to include maintenance, bug fixing and enhancements etc. To have vendor interactions i.e. vetting out solutions given by vendors , monitoring the work done and maintaining the relation ship as a whole. Experience with web based applications/ Java platform. Assist management with accepting new projects analysis including cost estimates, system application analysis and design recommendations based on application knowledge and project experience.
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Key Skills:
-Understanding Business and IT processes. -Basic understanding of Banking processes. -Understanding of System Development Life Cycle. -Awareness of basic compliance issues. -Skills to establish & maintain collaborative partnership. -Understanding of workflow based systems. -DB knowledge (SQL / Oracle).
Qualifications:
MCA / MCS / BCA / BSc (IT) Certifications in area of specialization like OCP, MCP, CISA, CCNA etc.
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2.Eg
ICICI Bank is commencing ICICI Bank Probationary Officer Recruitment Drive for November 2010 & February 2011 Batch. Aptitude Test & Interview is likely to be conducted across India in July /August 2010. Probationary Officer Programme is an initiative by ICICI Bank to attract bright graduate students to pursue a career in banking. It is designed to develop specialists with banking knowledge and skills to partially fulfill the future need of trained bankers . Those selected will undergo a one year intensive residential classroom training and internship in the following areas: -Corporate Banking. -Private Banking. -Risk and Credit Management. -Treasury. -Branch Management. -Relationship Management. The training will be held in Bangalore or any other location in India as decided by ICICI Bank. During the training, a stipend will be given to candidates to meet out of pocket expenses. On successful completion of the program they will be absorbed as Assistant Manager.
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-ICICI Online registration. -ICICI PO Exam Pattern: -ICICI PO selection process consists of following stages: 1. Aptitude Test (Written). 2. Group Discussion (also called as Group Task). 3. Psychometric Profiling. 4. Interview.
Conclusion:
Recruitment is a very important process in any organization, because its related to human resources, of the company, who have to perform according to their ability and skills, so every organization have to take care about their recruitment processes.
Any financial organization like ICICI should take care about internal or external sources, which related to recruitment process or the selection process.
Recommendations:
As par the study, I come to know about the recruitment system of this bank. Its required to be more flexible, more effective, or more faster because some time it takes lots of time to be complete, which isnt a good sign so they have to
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take cake all or the above segments, and they can also add more policies like online testing, online result, online exam preparations etc. They have to follow some more effective steps for that they can get more suitable employees
Bibliography:
Sites:
www.bankexamsindia.com www.oyindia.in www.iupsc.com/icici-bank-recruitment-po-may2010recruitment www.indianbanksguide.com/bank.../icici-bankpo-recruitment-2010
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