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Loan Agent Loan Processor Loan Servicing Specialist Loan Payment Specialist

Physical Evidence Bank Facility Application Form Approval Form Notification of new account Payment notice
Customer Action Fill out application Go Home Submit Paperwork Contact Lawyer
Talk to Loan Agent
Approve Credit Check

Line of interaction
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Visible contact Discuss about Loan options Received file Closing process
Line of Visibility
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Invisible contact Received file Request paperwork Approval of Loan
Line of Internal Interaction
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Support Processes Establish account Send new account package Monitor Payment

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