Professional Documents
Culture Documents
Blueprint
Blueprint
Physical Evidence Bank Facility Application Form Approval Form Notification of new account Payment notice
Customer Action Fill out application Go Home Submit Paperwork Contact Lawyer
Talk to Loan Agent
Approve Credit Check
Line of interaction
____________________________________________________________________________________________________________________________
Visible contact Discuss about Loan options Received file Closing process
Line of Visibility
____________________________________________________________________________________________________________________________
Invisible contact Received file Request paperwork Approval of Loan
Line of Internal Interaction
____________________________________________________________________________________________________________________________
Support Processes Establish account Send new account package Monitor Payment