I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 1 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Hero Service Manual UHTC Proprietary Confidential Treatment Requested Rev. A05 HTC Corporation. Engineering Mobility C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 2 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. REVISION CONTROL TABLE REV DATE CONTENTS DEPT REVISED STAGE A01 2009/6/10 Fist Release PSE Budiman Cheng PVT A02 2009/6/25 1. Remove 76H03488-00M, add 76H04054-00M & 76H04135-00M on chapter 9.1 2. Update touch window disassembling procedure on chapter 2.2 3. Add TouchPad test item on chapter 4 PSE Budiman Cheng MV A03 2009/7/21 1. Add water sensitive label location on chapter 2.3 2. Update spare part list picture on chapter 9.1 3. Update FRU M/B additional parts location on chapter 9.3 4. Update assembling procedure on chapter 2.3 PSE Budiman Cheng MV A04 2009/8/17 1. Change Touch Window disassembly procedure on chapter 2.2 2. Add battery run-down test and charge test on chapter 4.1 3. Change PCB support location on chapter 2.3 PSE Budiman Cheng MV A05 2009/11/2 Update /O board assembly procedure on chapter 2.3 and spare part list on chapter 9.1 for ghost key issue. 1. Remove 72H03715-00M, add 72H03817-00M 2. Remove 76H04166-00M add 76H04309-00M 3. Add 72H03818-00M PSE Budiman Cheng MV C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 3 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. INTRODUCTION ....................................................................................................................................................................4 1.1 PRODUCT FEATURES.......................................................................................................................................................5 1.2 PRODUCT OVERVEW.....................................................................................................................................................16 2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................24 2.1 TOOL LST.......................................................................................................................................................................24 2.2 DSASSEMBLNG PROCEDURE........................................................................................................................................25 2.3 ASSEMBLNG PROCEDURE.............................................................................................................................................31 3. ROM RE-FLASH PROCEDURE........................................................................................................................................40 3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTLTY) ........................................................................................40 3.2 ROM MAGE UPGRADE THRU SD CARD..........................................................................................................................44 4. DIAGNOSTIC PROGRAM..................................................................................................................................................46 4.1 LST OF DAGNOSTC / OS MODE TEST TEMS..............................................................................................................46 5. POWER MEASUREMENT TEST ......................................................................................................................................60 5.1 MAN BOARD LEAKAGE CURRENT TEST PROCEDURE ...................................................................................................60 6. COSMETIC INSPECTION CRITERIA...............................................................................................................................65 6.1 CLASSES DEFNTON OF NSPECTVE AREA...................................................................................................................65 6.2 DSPLAY NSPECTON .....................................................................................................................................................68 6.3 MAN UNT NSPECTON ..................................................................................................................................................70 7. GENERIC TROUBLESHOOTING .....................................................................................................................................72 8. GENERIC LABELING PLAN..............................................................................................................................................77 9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................81 9.1 SPL FOR REPAR ...........................................................................................................................................................81 9.2 BOARD LEVEL 2.5 REPARS...........................................................................................................................................87 9.3 FRU M/B ADDTONAL PARTS LOCATON........................................................................................................................89 10. RF ANTENNA SPECIFICATION...................................................................................................................................90 C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 4 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1 Introduction This manual provides the technical information to support the service activities of this product. This document contains highly confidential information, so any or all of this document should not be revealed to any third party. Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After reading this chapter, you will know what feature the product has and basic hardware operation. Also you will know how to perform soft-rest and hard-rest in this chapter. Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will learn how to disassemble and assemble the product. Also, you will know what tools to use and the torque. Please follow the instruction to disassemble the unit to prevent from damaging the unit. Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of enter the boot loader mode. Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn How to use the diagnostic program to perform unit function test How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and USB etc) Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB leakage test procedure and battery run-down test (Battery Capacity Measurement). Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance quality inspection criteria, ex. Display, bezel, and housing etc Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic trouble-shooting. Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex. Regulation label, and battery label etc Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference list and photos for repairing, including unit and Board level. Chapter 10: RF Antenna Specification- Reference Spec for RF test. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 5 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1.1 Product Features Platform Ultra slim bar type phone with capacitive touch display Android platform Dimension 112mm(L)x 56.2mm(W)x 14.35mm(T) Processor/Chipset Qualcomm MSM7200A, 528Mhz Memory ROM: 512 MB RAM: 288 MB DDR (include 32 MB memory in the baseband) LCD Module 3.2-inch 320x480 HVGA resolution 262K-color TFT LCD with LED back light (OS support 16 bit (64K) colors only) Capacitive touch screen with multi-touch functions support for browser, e-mail and photo album HSPA/UMTS/EDGE/GPRS/GSM Function nternal antenna Dual mode UMTS/HSDPA/HSUPA (900/2100MHz for EU/Asia, 850/1900 for US and 850/2100 for Telstra) and GSM/GPRS/EDGE (Quad-band 850/900/1800/1900Mhz) UMTS/HSDPA/HSUPA 850: 829-849, 869-894MHz 900: 880-915MHz, 925-960MHz 1900: 1850-1910, 1930-1990MHz 2100:1920-1980MHz, 2110-2170MHz GSM/GPRS/EDGE 850: 829-849, 869-894MHz 900: 880-915, 925-960MHz 1800: 1710-1785, 1805-1880MHz 1900: 1850-1910, 1930-1990MHz HSDPA / UMTS 3GPP Release 5 compliant 7.2Mbps peak rate HSUPA [Options, depends on carrier engagement] C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 6 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2/5.76 Mbps (5.76 Mbps when available) Global roaming Auto band switching Handover and cell selection between GSM/EDGE and UMTS DTM DARP Audio codec: AMR-NB, EFR, FR, HR SMS (MO, MT), concatenated SMS (640 characters) Generic services: Call holding/waiting/forwarding Call barring CL (Calling Line dentity) Display own number Network selection Cell broadcast Multi-party conference call Spool icon Phase 2+ unstructured supplementary service data Network Lock CPHS (partial support) Support Google indoor positioning technology Support MCC-MNC-UC-D, as stated in 3GPP TS 25.401 R99, Section 6, for both RL and radio EGPRS Functionality EGPRS class B Multi-slot standard class 12 (Class 10- carrier dependent) PBCCH Link Adaptation and ncremental Redundancy USM/SM 1.8/3V of UCC USM Application at least according to 3GPP TS 31.102 SM Application Tool Kit release 96 complete, 98 class 3, and 99 partial Over the Air (OTA) programming FDN ADN C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 7 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Security Pin 1 & 2 control TTY / TDD function (for device ship to US) Standalone GPS/ A-GPS (Qualcomm based solution) GPS nternal GPS antenna Chipset solution QCT MSM7200A with XTRA support Support both standalone & assisted modes Sensitivity -145dBm for cold start and -155dBm for tracking Support NMEA 0183 version 3.0 or above Dynamically allocated parallel channel GPS receiver Acquisition time Hot start: 8 seconds, average TTFF(open sky & static condition) Warm start: 60 seconds, average TTFF(open sky & static condition) Cold start: 75 seconds, average TTFF (open sky & static condition) Update rate: once/1sec (default) GPS Accuracy [TBD] Position: < 15 meters, 95% successful rate Velocity: 0.05 meter/sec steady state A-GPS E911 Location nformation (for device shipped to US) Support UE-Based & UE-Assisted A-GPS OMA SUPL v1.0 compliance (v2.0 if available) SUPL-RRLP WAP push over SUPL Standard 3GPP A-GPS compliance 3GPP TS 44.031 (RRLP 5.12) 3GPP TS 25.305 (GSM & UMTS) Emergency priority override existing A-GPS service Performance requirement TTFF (95% successful rate): < 20 seconds 2D Location Error (95% successful rate): < 100 m 3GPP TS 25.171 compliance (Requirement for support of Assisted Global Positioning System) 3GPP 34.171 (Terminal conformance specification, Assisted Global Positioning System) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 8 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 3GPP TS 34.108 (Common test environments for User Equipment conformance testing) Fallback to Standalone mode when no network connection Performance requirement (Standalone mode) [China Mobile Requirement] 12+ parallel channel GPS receiver [QCT not supported] Data update frequency: > 1Khz Sensitivity requirement GPS for one satellite: up to -142dBm GPS for remaining satellite: up to -147dBm Cold Start TTFF (50% successful rate): < 40 seconds 2D Location Error (50% successful rate): < 25 m Warm Start TTFF (50% successful rate): < 38 seconds 2D Location Error (50% successful rate): < 100 m Hot Start TTFF (50% successful rate): < 4 seconds 2D Location Error (50% successful rate): < 30 m Ambient Light Sensor Support auto backlight control Digital Compass Compass resolution: 1 degree (displays degrees and cardinal points) 2D/3D (2/3 channel) sensor Within 5 degrees accuracy 2000 T Magnetic flux measuring range Support auto map orientation alignment Motion G-sensor Tri-axis accelerometer Resolution: 1.22 milli-g Auto portrait/ lanscape mode change when device orientaion change nterface to compensate tilting effect Digital Camera 5 MP Color CMOS with auto focus Keyboard/Button/Switch Trackball C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 9 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Back button Home button Menu key Send/End key Volume Up/Down button Search key Notification One bi-color LED for power, and notification Notification by sound, vibration, LEDs or status shown on the display Audio Built-in Microphone Receiver Loud speaker for Hands-Free supported Full duplex Audio sampling rate 16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz AMR/AAC/WAV/WMA/MP3 codec Audio Path Routing Bluetooth Receiver Speaker Headset Connectivity & Interface Bluetooth Compliant with v2.0 with EDR [2.1 when available] Class 2 transmit power Supported profiles: GAP (generic access profile) SDP (Service Discovery Profile) SDAP (Service Discovery Application Profile) HSP (headset profile) HFP (handsfree profile) A2DP (Advanced Audio Distribution profile) AVRCP (Audio/Video Remote control Profile) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 10 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. GAVDP (General Audio/Video Distribution Profile) SPP (Serial Port Profile) Co-exist with Wi-Fi Wi-Fi EEE 802.11b/g compliant nternal WLAN antenna Data rate auto fallback for extended range for 802.11b ELP mode Security 802.11i and AES However, OS doesn't support 802.11i and AES WPA authentication WEP, WPA, PSK, EAP-TLS, PEAP, LEAP Signaling interfaces between the terminal device and the servers: mutually authenticated and encrypted utilizing TLS (RFC 2246) with RC4 encryption with SGA1 used as the message integrity check QoS 802.11 WME QoS 802.11e HTC ExtUSB 11-pin mini-USB: USB 2.0 with high speed client Support USB charging and synchronization Support audio output, mic, and HTC accessory related control function H2W support Mass storage support 3.5 mm audio jack 1.8/3V USM/SM card slot MicroSD Card Slot Support SD2.0/ SDHC Power Battery Removable and Rechargeable, 1350 mAh Battery life [TBD] Talk time: 240 ~ 470 minutes for GSM Talk time: 150 ~ 420 minutes for UMTS Standby time: 230 ~ 440 hours for GSM C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 11 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Standby time: 290 ~ 750 hours for UMTS AC adaptor AC input: 100 ~ 240V AC, 50/60 Hz The device shall be able to detect the AC adapter complied with China adapter standard. DC output: 5V and 1A Hanger hole Stylish hanger to wear phone with neck strap as pendant or to attach various phone hangers Accessories Quick start guide [nbox] Travel charger [nbox] Mini-USB data cable [nbox] Standard battery [nbox] Wired stereo headset, with 3.5mm connector [nbox] Accessory leaflet [nbox] (Own Brand only) Pouch [nbox] SD card (nbox size or not depends on sku) Mono Bluetooth Headset Multifunction audio cable Wired remote music controller 3.5 mm audio adaptor with earphone Car charger Car holder Generic cradle Car upgrade kit (car charger and car holder) Compatibility Test: Below accessories are required to do the compatibility test Mono Bluetooth Headset, BH M100 Stereo Bluetooth Headset, BH S100 Handsfree Carkit : Parrot CK3400LS, Parrot MK6100, Parrot Minikit, Audi, BMW & Mercedes incar SanDisk memory cards (including SDHC format) Android GMS applications Search Maps and Street View YouTube C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 12 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Gmail Google Talk Synchronization (Contacts, Calendar, Gmail) Market HTC value-added applications HTC Home Screen (Rosie) Contacts Favorite people view in Rosie People centric message summary in 2nd layer SMS, MMS, Email, Update and events (with Facebook integration) Sync with Google Contacts, MS Exchange, and/or PC MS Outlook ntegrate with SM manager Footprint Message portal (Missed communication view) Messaging ntegrate with location picker. User can insert Geo-tag, PO information, and google map link on composing Tap Geo-tag or address to invoke maps Email POP3/MAP4 Mail Client support ntegrate with location picker. User can insert Geo-tag, PO information, and google map link on composing Tap Geo-tag or address to invoke maps Support sync with Microsoft Exchange (with Direct Push) and PC MS Outlook Font size adjustment for viewing Calendar Support multiple calendars on device Provide show/off option for each calendar Client to sync with Google Calendar, MS Exchange, and/or MS Outlook ntegrate with location picker. User can insert Geo-tag, PO information, and google map link on composing Tap Geo-tag or address to invoke maps Music Support DRM 1.0 (FL/CD/SD) Camera/Camcorder Multimedia Photo mode C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 13 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Encoding format: JPEG Resolution: QSXGA 2592x1944, QXGA 2048x1536, SXGA 1280x960, VGA 640x480 Camcorder Up to 24 fps encoding for QVGA resolution Encoding format: Codec Extension Profile MPEG4 + AMR-NB .3gp Simple profile H.263 + AMR-NB .3gp Profile 0 Geocoding embedded (Cell D or GPS option) Album (Pictures & Videos) Support OMA DRM 1.0 (FL/SD/CD) Auto rotation on G-sensor orientation change Photo upload to Facebook/Flickr Support multi-touch function Browser ntelligent zoom Visual bookmark Flash Lite 3.X plug-in Over 1000 popular site database to enhance search input Auto rotation on G-sensor orientation change Can create custom gadget from standard webpages Support multi-touch function Stock Weather Phone Dialer HTC Smart Dial experience Settings Lock screen Wallpaper and Clock. Music playback Notification Clock Support World clock/Alarm/Time setting/Stopwatch C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 14 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. OOBE (out-of-box experience) Predictive text input & SP EZ SP Prediction, completion and correction Touch software keyboard 12/20/QWERTY SP XT9 Multi-Tap C-ME PC tool Viewer and Editor for DOC/XLS/PPT file (no editor on PPT) PDF viewer Voice Recorder Ringtone Trimmer (ntegrate with Music) Calculator Audio and Video Enhancement Audio Audio Codec Formats MP3, MD, AAC-LC, AAC+, AMR-NB Video Video Codec Formats MPEG4 SP, H.263, H.264 and WMV9 Video scaling up to full screen display mage File Format PNG, JPG, GF (with Animation GF), BMP J2ME JSR 75 PM access & FC JSR 118 JSR 120 Wireless Messaging AP JSR 135 Mobile Media AP JSR 139 Location picker File picker Handwriting (For Chinese only) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 15 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. SM Toolkit OMA DRM 1.0 (FL/CD/SD) ROM Flash Tool On-line services integration (reserve in design, not in first launch, but need to be able to turn on by OTA) Long press power button menu power off, silent mode on/off, vibrate mode on/off, and airplane mode on/off MPS (AM/MSN/Yahoo M) (Carrier dependent) Streaming Media Player (carrier dependent) A 3GPP PSS based client solution Support RTSP/RTP based streaming protocol 3GPP progressive download H264 high resolution playback Regulatory GCF certification [Operator dependent] R&TTE: EMC / EM, Safety SAR WiFi Certification FCC Approval PTCRB Approval BQB (Bluetooth Qualification Body) certification Windows Mobile Logo (NTSL) CB certificate / report UAELAB CASA C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 16 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1.2 Product overview C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 17 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 18 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 19 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Install the SIM card
C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 20 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Install the microSD card C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 21 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Battery C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 22 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Charge the battery C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 23 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Resetting the phone C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 24 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2 Device Disassembling and Assembling Procedure 2.1 Tool list level No. tem Vendor P/N 1 Mini USB DATA interface Cable 2 Earphone Headset 3 AC Adapter 4 WLAN AP 5 Lv 2 Micro Memory Card with Diag. test program (need be encoded by HTC) HTC design DCT-00071 6 Unit current consumption test fixture HTC design MLT-00001 7 Type H battery holder HTC design MLT-00014 8 Power supply 9 Current Meter L1 10 Mobile tester 1 Special Made Plastic Stick HTC special tools RTT-00006 2 Hand tools 3 Barcode label printer (400DP resolution and above) L 2 4 Oven for rework purpose HTC design RTT-00007 1 Lead-free Soldering station L 2.5 2 Hot Air Gun
C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 25 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2.2 Disassembling procedure 1. Torx screw-driver T5 2. Phillips screw-driver 00x40 3. Flat plastic stick (P/N: RTT-00006) 4. Cleaning cloth 5. Plastic tweezers 6. ESD wrist strap. 7. Oven for rework purpose Take out the battery cover by following the direction of the arrow. Remove the battery pack by lifting the battery from the battery compartment as shown. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 26 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Loosen 6 screws from the housing at the location indicated. 2. Insert the flat plastic stick in between the bezel and the housing and then slide along the housing to separate the housing and the bezel. 3. Disassemble the housing by following the direction of the arrows. 1. Take out the speaker from the housing by using flat plastic stick. 2. Please follow the sequence and the direction of the arrows. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 27 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Loosen 4 screws from the housing at the location indicated. 2. Take out the microphone rubber. 1. Remove the 3 tapes at the location indicated. 2. Disconnect the LCM and the touch window connector at the location indicated. 1. Take out the main board by following the sequence and the direction of the arrows. 2. Remove a part of conductive fabric as shown. 1. Remove the FPC from the main board at the location indicated. 2. Lift up the I/O board and disconnect the connector as shown. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 28 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Disconnect the main camera connector from the main board and take out the camera as shown. 1. Remove the kapton tape at the location indicated. 2. Disassemble the I/O board by following the sequence and the direction of the arrows. 3. Remove the kapton tape at the location indicated, take out the track ball and disconnect the APP FPC connector at the location indicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 29 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Remove the mylar and the keypad at the location indicated. 2. Remove the touch window FPC by using the flat plastic stick as carefully as you can (dont bend the FPC or you may crack the solder) Take out the LCM by following the sequence and the direction of the arrows. Remove the 76H03900-00M PCB support from the bezel as shown. Take out the receiver by lifting it up. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 30 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Put the bezel into an oven for 25 minutes at 60 degree Celsius. 2. Paste protective film to protect the inner side of the touch panel. 3. Put a piece of thin sponge on the top of the protective film as shown. 4. Press down the touch window at the location indicated. 5. Disassemble the touch window by following the direction of the arrow Note: Do not send back the touch window if the inner side of the touch window is scratched or the FPC is damaged. The Disassemble process is done C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 31 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2.3 Assembling procedure Paste 76H04135-00M kapton tape onto the I/O board at the location indicated Paste 77H00668-00M LDI label and 76H04027-00M conductive double sided tape onto the I/O board at the location indicated. Tear the kapton tape from USB connector and paste it at the location indicated to cover the electronic component. Paste 76H04309-00M kapton tape at the location indicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 32 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Paste 72H03714-00M & 72H03817-00M EMI gasket at the location indicated by following the shape of the rigid flex board. Note: Leave the upper side of the 72H03714-00M release tape. 1. Fold the EMI gasket to the back side. 2. Remove EMI gasket from housing at the location indicated. 1. Stick 72H03818-00M EMI gasket onto USB connector as shown. 2. Make sure the gasket is attached properly on both side of the USB connector. 1. Connect APP FPC pre assembly connector to the I/O board and remove the release tape at the location indicated if any. 2. Paste 76H03583-00M kapton tape and put 36H00764-00M track ball into the support at the location indicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 33 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Note: Please refer to the left pictures for the kapton tape location and track ball direction. 1. Assemble the I/O board by following the direction of the arrow. 2. Insert the I/O board under the hook as shown. 3. Make sure you can see the guide pins when you stick another side of the I/O board. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 34 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 4. Paste a kapton tape at the location indicated. Note: Make sure you are using the correct I/O board (region ID High / Low) on your device. Note: Make sure all of the tape, gasket and LDI label are attached properly on your main board at the location indicated. 1. Connect the I/O board connector to the main board. 2. Lift up the conductive fabric and then stick the APP FPC to the main board. Note: remove the release tape before assembly, if any. 3. Stick the conductive fabric to fix the APP FPC. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 35 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Connect the camera connector to the main board at the location indicated. 1. Insert the touch window FPC into the location indicated. 2. Assemble the touch window by following the sequence and the direction of the arrows. 3. Press the touch window firmly around as shown in red Install receiver into the bezel at the location indicated. Note: please make sure the receiver springs toward inside. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 36 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Assemble the LCM into the bezel by following the sequence and the direction of the arrows. 2. Stick the touch window FPC onto the LCM back side. (Note: Please follow the dotted line as the guide line). Put the keypad and paste a mylar at the location indicated. Stick a PCB support (76H03900-00M) between the receiver and LCM at the location indicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 37 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Assemble the main board by following the sequence and the direction of the arrows. Note: Make sure the main board is inserted under the hook and two guide pins can be seen after assemble. Fasten two screws (72H00724-00M Torque 0.4 +/-0.1 kgf-cm) at the location indicated (left picture) and fasten another two screws (72H02329-00M Torque 0.7 +/-0.1 kgf-cm) at another location indicated (right picture). Note: 1. Connect the touch window connector and LCD connector at the location indicated. 2. Put the microphone rubber (76H03408-00M) at the location indicated. Paste a kapton tape (76H03581-00M), EMI gaskets (72H03578-00M) and (72H03580-00M) at the location indicated. (left, middle and right location) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 38 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 1. Assemble the housing by following the sequence and the direction of the arrows. Note: Make sure the microphone rubber and the USB connector pass through the hole. 2. Press down the housing firmly 1. Fasten 5 screws (72H03483-00M Torque 1.0 +/-0.1kgf-cm) at the location indicated. 2. Fasten another screw (72H03518-00M Torque 1.0 +/-0.1 kgf-cm) at the location indicated Paste a water sensitive label (77H00668-00M) at the location indicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 39 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Put the battery into the battery compartment by following the sequence and the direction of the arrows Put the battery cover back by following the sequence and the direction of the arrows. The Assemble Procedure is Done. You may perform the Function Test or the following process. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 40 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 3 ROM Re-flash Procedure 3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC . nstall the correct PC driver for your Android phone. . Connect your device to your PC or laptop via USB cable. . Make sure the Windows device manager recognizes the Android phone when the device is connected. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 41 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Download ROM Image from SDO . Download OS image from SDO. http://htcscm10.htc.com.tw/SDO . Un-zip the file and execute the RUU program. Note: Do not interact with your Android phone unless the RUU wizard instructs you to do so. RUU - 1 . On the Welcome screen, select the understand. checkbox. V. Click Next to begin the RUU installation. RUU - 2 V. Read the pop-up message form ROM update utility to follow and perform the instructions and select the completed. checkbox. V. Click Next to proceed. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 42 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. RUU - 3 V. Current image version confirmation. V. Click Update to proceed. RUU - 4 X. Double confirm the ROM version which you want to update before the re-flash procedure. X. Click Next to proceed. RUU - 5 X. Read the information from pop-up message and the ROM update procedure will takes about 10 minutes long. X. Click Next to proceed. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 43 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. RUU - 6 X. You can see the update progress from your PC and in your device. RUU - 7 XV. The ROM update has been completed, click Finish to close the utility. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 44 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 3.2 Rom Image upgrade thru SD card Download ROM Image from SDO . Download ROM image from SDO. http://htcscm10.htc.com.tw /SDO . Un-zip the image file. Format SD card and copy image file to SD card . Select file system and format the SD card to FAT32 mode. V. Copy image file XXX.nbh to the microSD card and rename to HEROIMG.NBH or copy XXX.zip file to microSD card.and rename to HEROIMG.ZIP C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 45 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. SD Upgrade 1 V. Turn the device power off and insert Diagnostic SD card. V. Press and hold Volume down + Power button and then release the power button to enter Boot loader mode.. V. Press Home button to start the update procedure. SD Upgrade 2 V. Reading source code from SD card. [Note]: This process will takes about 10 mins, please don't power off the device. X. After finish, press Home button to reboot. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 46 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 4 DIAGNOSTIC PROGRAM 4.1 List of Diagnostic / OS Mode Test Items Mode No tem Description Remark Function Test 1 Auto Test Auto Regular Tests (Display, B.L, Vibrator, etc.) 2 F/T 1 Function Test 1 Regular Test 3 Display Test Color bar/R/G/B/Black/White/Gray pattern. 4 Backlight Test LCD back light level test (dim to bright). 5 Touch Pad Test Touch Pad test 6 SDRAM R/W Test SDRAM read / write test 7 SD Card R/W Test SD card read / write test 8 Vibrator Test Vibrator on / off test. 9 Battery Status Battery status test 10 Button Test Volume up, Volume down, Send Key, Home Key, Back Key, End Key 11 G Sensor Test Motion G sensor function test 12 ROM Checksum ROM size 13 MicroP Checksum MicroP Checksum 14 LED Status LED status test 15 JogBall Test JogBall Test 16 Headset Audio LB Headset Audio Loopback 17 Speaker Audio LB Speaker Audio Loopback 18 Receiver Audio LB Receiver Audio Loopback 19 Light Sensor Test Light Sensor Test 20 Battery Run-down Battery Run-down test Run-in Test 1 2 Hour 2 Hour Run-in Test/Press Home key. Option 2 4 Hours 4 Hours Run-in Test/Press Back key. Option 3 8 Hours 8 Hours Run-in Test/Press Menu key. Option 4 12 Hours 12 Hours Run-in Test/Press Volume Up key. Option 5 Non Limited Unlimited Run-in Test/Press Volume Down key Option Format FAT (Personal information, talk times) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 47 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Check SKU D Device nfo 1 USB Test USB link test. 2 Camera Test Camera test. 3 Bluetooth Test Bluetooth connection test. 4 Charger Test Charging test 5 WLAN Test WLAN connection test. 6 GPS Test GPS connection test C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 48 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Test Procedure How to select test item: Using volume button -"Up" or "Down" to select the test items How to execute the test program: Press Action button (push the Jog Ball down) to start each of test items. Diagnostic Main Menu/Function Test Menu . Turn the device power off and insert Diagnostic SD card. . Press and hold Volume Down + Power button, and then release the power key to enter Diagnostic mode. . Using volume up or down to select the test items. V. Select item Function Test to find the Function test menu. Auto Test . Press the action key to start the Auto-test. . t will perform the regular tests, please follow the system instruction to do the test. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 49 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Display Test (RED/ GREEN pattern) . Press volume key to select Display Test on Function test menu. . After the test pattern is show up, please check the pattern if any un-uniform color or chromatist. . Press action key to continue the next test pattern. Display Test (BLUE/ BLACK pattern) V. Press action key to continue the next test pattern. Display Test (WHITE/Color bar pattern) V. Press action key to continue the next test pattern. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 50 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. LCD Back Light Test . Press Volume key to select B.L Test on Function test menu. . Press action key to switch the LCD brightness level from Level30, Level60, Level120, Level255. Press action key to exit and return to Function test menu. SDRAM Test . Press Volume key to select SDRAM Test on Function test menu. . Press action key to exit and return to Function test menu. SD Card R/W Test . Press Volume key to select SD Card R/W Test on Function test menu. . Press action key to exit and return to Function test menu. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 51 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Vibrator Test . Press Volume key to select Vibrator Test on Function test menu. . Press action key to exit and return to Function test menu. Light Sensor Test . Press Volume key to select Light Sensor Test on Function test menu and follow the display. . Press action key to exit and return to Function test menu. Battery Info Test . Press Volume key to select Battery nfo Test on Function test menu. . Press volume down key to exit and return to Function test menu. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 52 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. MicroP Test . Press Volume key to select MP Checksum Test on Function test menu. . Press action key to exit and return to Function test menu. Jog Ball Test . Press Volume key to select Jog Ball Test on Function test menu. . Press action key to exit and return to Function test menu. Button Test . Press Volume key to select Key Test on Function test menu. . Follow the instruction on the screen to perform the Key/Button test (Send Key, Power Key, Home Key, Menu Key, Search Key, Back Key, Push Jog Ball Key, Volume up, Volume down). C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 53 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. G Sensor Test . Put the unit on a horizontal and flat table when perform this test. . Press action key to select G-Sensor Test on Function test menu. ROM Checksum Test . Press Volume key to select ROM checksum test on Function test menu. . The Rom Checksum will be displayed on the screen. . Press Action key to exit and return to Function test menu. Headset Audio Loopback Test . Press Volume key to select Headset Audio LB status on Function test menu. And then talk through the headset microphone, you should hear the sound from the earphone. . Press action key to exit and return to Function test menu. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 54 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Speaker Audio Loopback Test . Press Volume key to select Speaker Audio LB on Function test menu. V. Press action key to exit and return to Function test menu. Receiver Audio LB Test V. Press Volume key to select Receiver Audio LB on Function test menu. And then talk through the microphone and you should hear the sound from the receiver. V. Press action key to exit and return to Function test menu. LED Test . Press Volume key to select LED Test on Function test menu. . Press action key and follow the instruction on the screen to perform the LED inspection test. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 55 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. TouchPad Test . Press Volume key to select TouchPad Test on Function test menu. . Press action key and use your finger to tap the five target on the screen to perform the TouchPad test. Battery Run-down Test . Press Volume key to select Battery Run-down Test on Function test menu. . Press action key to perform the Battery Run-down test. . Check the battery percentage capacity after one hour, if lower than 70% it means the battery is NG. Note: You must charge the battery till full (100%) before perform this test. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 56 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. OS Mode Test Items USB Test . nsert USB cable and connect your device to computer then choose Notifications from the Menu. Select mount if you want to copy and manage the SD card storage from your computer. (Press Menu > Notifications > USB connected > Mount) Camera Test . Tap the application tab and press Camera icon to turn on the Camera. . Make sure the device will present and enter the preview display. . Check camera pre-view and image quality. V. Photo Test: (1). Press the trackball button to enable the auto focus function and take the photo. (2). Check camera pre-view and image quality is clear after camera shot. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 57 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Bluetooth Test BT Headset . Press Menu button. . Tap the icon Settings. . Select Wireless controls, and then select the Bluetooth check box to turn on Bluetooth services. V. To pair with a device in the list, select it. V. Once the other Bluetooth device shows connected status, you can start using it to make and receive phone calls. Charger Test . Turn on the device and insert the AC adaptor into the USB connector. . The Charging sign will be appear on the turn on mode. f you see the Charging sign, the charger is functional. . Charging is indicated by a solid amber light in the Notification LED. As the battery is being charged while the phone is on, the charging battery icon ( ) is displayed in the status bar of the Home screen. After the battery has been fully charged, the Notification LED shows a solid green light and a full battery icon ( ) displays in the status bar of the Home screen. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 58 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. WLAN Test . Press HOME > MENU, and then touch Settings > Wireless controls. . Select the Wi-Fi check box to turn Wi-Fi on. The phone will scan for available wireless networks. . Touch Wi-Fi settings. The network names and security settings (Open network or Secured with WEP) of detected Wi-Fi networks are displayed in the Wi-Fi networks section. V. Touch a Wi-Fi network to connect. V. When you selected an open network, you will be automatically connected to the network. f you selected a network that is secured with WEP, enter the key and then touch Connect. V. Connect to the internet via Wi-Fi network. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 59 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. GPS Test . nsert a SM card, disable Airplane mode . Press Menu button and tap the icon Settings. . Select Location. V. Enable GPS satellites (Use wireless networks option must be disable) V. Tap the application tab and press the Maps icon to enter to the Google Map. V. Press Menu button and select My Location. Note: The GPS test should be performed in the out-door with open sky & static condition or in-door with extended GPS Antenna. V. Your location should be shown on the map C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 60 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Auto-Focus Test 5 Power measurement test 5.1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board. Equipment list 1. Control box 2. 4 colors cable Cable A: Red Cable B: Yellow Cable C: Green Cable D: Black C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 61 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 3. Jig type: Jig - H Equipment set up 1. Connect control box and jig through 3 colors cable with red, black and yellow Jig-H C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 62 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2. Set up each button by row A~D according to product specification Following is an setting for Hero Button set up matrix MODEL JIG TYPE A B C D Hero H 1 3 8 1 It means, press button A1, B3, C8, D1 3. Install jig to device (the photo is for reference only) Start testing 1. Turn on control box power button A B C D C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 63 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 2. Press Power button to turn on the Device 3. Check phone status, turn on Airplane mode Set the unit to : * Airplane mode * Make sure all RF function is off (phone, BT, Wifi.) Sleep current test 4. Switch OFF the unit. Unit is turn off and no display. Sleep current value must under 3mA, condition: Display&BL off/RF off/BT off/WiFi off, if over the criteria, it means M/B failed, please replace M/B for repair. dle current test 5. Measure dle mode current. dle current value must under 48mA, condition: Display on / BL dim / KB LED off / RF off / WiFi off / BT off, if over the criteria, it means M/B failed, please replace M/B for repair. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 64 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Conclusion: f current consumption is passed at both of flight and power off mode, it means M/B is GOOD. f there is any item FALED at flight or power off mode, it means M/B is failed, please replace M/B for repair. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 65 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 6 Cosmetic Inspection Criteria 6.1 Classes definition of inspective area Class A area => The front side of main unit involve all buttons and track ball except LCD. Class C area => 4 sides and back views of main unit. Class D area => The battery socket and inner side of battery cover. Photo of inspection areas CLASS A C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 66 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. CLASS C C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 67 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. CLASS D IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS; PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 68 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Description D: Diameter / L: Length / W: Width / N: Number of defects/ S: Distance from dot to dot nspecting distance: 30 5cm / Mechanical inspection angle 90 degrees / LCM inspection angle 9015 degrees / nspection time:5 secs per surface. Ambient illumination is to be 500-1100 lux The inspection condition of Newton ring: a. nspection distance: 30cm / nspection time: 5 sec b. Ambient illumination is to be 500-1000 Lux (ncandescent lamp) c. nspection should be performed under the condition that LCD screen could reflect the mirror image of lamp. d. The criteria of Newton ring's tinges and measure of area must follow up the worst-case sample. e. The area of Newton ring must be smaller than 10*10 square mm. 6.2 Display inspection nspection Defects Accept Level Level Single Red+ Green+ Blue 3, S > 5mm. Minor 2 adjacent 0 Minor Bright Dots 3 or more adjacent 0 Minor Single Total Number 2, S > 5mm. Minor Dark Dots 2 adjacent 0 Minor Dark or Bright lines 0 Minor All Allowable Dots DefectsTotal Number 3, S > 5mm. Minor Electrical Characteristic Defects Shift and tilt of screen viewed area The black edge around display area must be detected by front view. Minor Scratch 0.03 < W 0.1 (mm) L 5 (mm), N 2 (mm) Minor Lint (linear foreign objects) 0.03 < W 0.1 (mm) 0.3 < L 3.0 (mm) N 5 Minor Spots 0.1 < D 0.3 (mm), N 4 Minor Fish eye on film 0.1 < D 0.4 (mm), N 4 Minor Breakage on film surface Not acceptable Minor Foreign Scratch, Objects or Lint on power off status Total acceptable defect quantity 10 Minor C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 69 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. nspection Defects Accept Level Spec. D < 0.2mm gnore Bright Dots (nclude LCD) 0.2mm D 0.3mm N 3 S >5mm D < 0.2mm gnore Dark Dots (nclude LCD) 0.2mm D 0.3mm N 2 S >5mm Win-panel All Allowable Dots Defects (nclude LCD) Total Number 3 S > 5mm. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 70 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 6.3 Main unit inspection COSMETIC INSPECTION: SM card cover dirty or rusty is not acceptable. GAP & STEP INSPECTIONS: Description Accept Criteria 1. Gap between A bezel and battery cover. 0.3 (mm) 2 Gap between each key and ME parts. 0.3 (mm) 3. Gap between the edge of TW and A bezel 0.3 (mm) 4. Step between mating parts Step < 0.3 (mm) Reverse step is not allowed 5. Step between TW and A bezel TW floating is not allowed TW under A bezel < 0.2 (mm) OTHERS: Scratch Description Accept Criteria Class A Exposure of substrate do not accept Scratch : L 4mm ,W 0.2mm ,N 2, S 10mm M Class C Label area don't care Exposure of substrate do not accept Scratch : L 10mm ,W 0.4mm ,N 5, S 5mm M Contamination dot/Granule dot/Cave granule Description Accept Criteria Class A D 0.5mm ,N 2,S 15 mm (gnored if D D 0.15mm) M Class C D<0.9mm ,N 4,S 10 mm M Burr Description Accept Criteria Burr. Don't accept hand scrape M Imprint mark Description Accept Criteria Class A 0.25 diameter 0.65mm ,N 3 M Bright mark Description Accept Criteria Class A L 2.5mm,W 0.25mm,N 3 M Class C L 3.0mm,W 0.3mm,N 5 M C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 71 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Lint Description Accept Criteria Class A L 3mm , W 0.2mm ,N 2, S 5 mm M Class C L 10mm , W 0.3 mm ,N 3 M C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 72 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 7 Generic Troubleshooting 1 Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well. (3) Check the Power Button whether it's damaged. (4) Replace another battery pack. (5) Try to start boot-loader mode [refer to section 4.2]. Re-flash ROM if boot loader mode is enabled. (6) Check all connectors including LCD FPC to Main Board. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit. 2 Touch Panel Does Not Respond to Screen Tap (1) Check the connection of LCM FPC cable whether is properly connected. (2) Try to cold boot the unit then perform screen tap again. (3) Try with another LCM. (4) Try with another Main Board. (5) Replace LCM if necessary (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit. 3 Buttons Do Not Respond (1) Try to cold boot the unit then tries again. (2) Dismantle the unit; check the status of switches on the Main Board and the plastic parts of the Button not responding. (3) Try with another Main Board or Front Bezel. (4) Replace Main Board or Front Bezel if necessary. (5) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 73 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 4 Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code. (4) Try with another LCM. (5) Try with another Main Board. (6) Replace LCM if necessary (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 5 Back Light Does Not Turn ON/OFF (1) Check the connection of LCM FPC whether is properly connected. (2) Try to re-flash the ROM code. (3) Try with another LCM. (4) Try with another Main Board. (5) Replace LCM if necessary (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 6 CF/SD Card cannot be used (1) Check whether CF/SD Card is fully inserted to the slot until you hear a click. (2) Try to re-flash the ROM code. (3) Try with another CF/SD Card. (4) Try with another Main Board. (5) Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 74 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 7 PC Connection not possible (1) f test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed. (2) Check whether Connection Settings in the MS ActiveSync is properly set. (3) Check whether it connects with other cables or cradle, customer's cable might be damaged. (4) Check the external appearance of the connector on the unit whether it is physically damaged. (5) Try to re-flash the ROM code. (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 8 Battery Pack does not start (1) Make sure the battery cover is closed properly. (2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition. (3) Check whether AC Adapter is functioning properly. (4) Check whether the condition of Battery Charging status is correct. (5) Check the appearance of Battery Pack if any abnormal.. (6) Try with another Battery Pack or Replace Battery Pack if necessary (7) Try with another Main Board or Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 9 Battery discharges quickly even after fully charged (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. (3) Dismantle the unit and check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 75 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 10 Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours. (3) Dismantle the unit and check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 11 No Sound from Speaker or Distorted sound (1) Check Sound & Notifications Settings in the unit for Sound Enabling. (2) Make sure it's not MUTED. (3) Try to re-flash the ROM code. (4) Clean up the speaker connection side on MB if there is any contamination. (5) Dismantle and Check whether the Speaker is properly installed (Orientation) (6) Replace Speaker if necessary. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. 12 No Recorded Sound or Distorted sound (1) Check Sound & Notifications Settings in the unit for Sound Enabling. (2) Make sure it's not MUTED. (3) Try to re-flash the ROM code. (4) Dismantle and Check whether the Microphone is properly installed. (5) Replace Microphone if necessary. (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 76 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 13 Wireless connection (WLAN/BT) not functioning (1) Make sure the wireless environment is OK before connecting to WLAN. (2) Make sure the wireless connection setting has properly set. (3) Make a life connection with nternet or another device. (4) Try to re-flash the ROM code. (5) Try with another main board if necessary (6) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 77 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 8 Generic Labeling Plan Main unit Main unit Regulatory labelHero100 HTC P/N: 77H00744-00M The brand name is shown on Bezel. Size : 64.5 X 40mm C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 78 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Main unit Regulatory labelHero130 HTC P/N: 77H00744-01M The brand name is shown on Bezel. Size : 64.5 X 40mm C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 79 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Main unit Regulatory labelHero140 HTC P/N: 77H00744-02M The brand name is shown on Bezel. Size : 64.5 X 40mm C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 80 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Water Sensitive Label HTC P/N: 77H00668-00M QTY: 3 Tamper Evident Label HTC P/N: 77H00615-00M (Black) for Hero with black housing HTC P/N: 77H00615-01P (White) for Hero with white / gray housing QTY: 1 C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 81 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 9 Generic Spare Part List and Photos 9.1 SPL for Repair Part No. 72H00724-00M Part No. 72H02329-00M Description Screw Description Screw Q'ty 2 Q'ty 2 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 72H03483-00M Part No. 72H03518-00M Description Screw Description Screw Q'ty 5 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03485-00M Part No. 76H03707-00M Description ME Gasket, LCD grounding-2 Description Sponge, LCD- support-2 Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03409-00M Part No. 72H03560-00M Description Sponge, LCD- support Description EM Absorber Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Picture for SPL 80H Kernel and Accessories (Part no on picture is for Generic version only, please check SPL for detail per customer) C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 82 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Part No. 72H03580-00M Part No. 72H03578-00M Description EM Gasket Description EM Gasket Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03581-00M Part No. 76H03674-00M Description Kapton, Camera BtoB MPCB Description Kapton, O board FPC Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 77H00744-00M Part No. 76H03491-00M Description Regulation Label Description Mylar, Clear-pad Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03583-00M Part No. 76H04054-00M Description Kapton, ClearPad B2B Description Mylar, 6.5*6.5*0.125mm Q'ty 2 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03408-00M Part No. 36H00764-00M Description Rubber, Microphone Description Switch Q'ty 1 Q'ty 1 Repair Code N/A Repair Code C105 Refurbishment No Refurbishment Yes Return to HTC No Return to HTC No C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 83 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Part No. 77H00668-00M Part No. 77H00615-01P Description Water Sensitive Label Description Tamper-Evident Label Q'ty 3 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03891-00M Part No. 74H01394-00M Description Kapton, MPCB Description Keypad Pre-Assy Q'ty 1 Q'ty 1 Repair Code N/A Repair Code C109.1 Refurbishment No Refurbishment Yes Return to HTC No Return to HTC No Part No. 36H00768-00M Part No. 36H00790-00M Description Receiver Description Speaker Q'ty 1 Q'ty 1 Repair Code G103.1 Repair Code G103 Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 54H00311-00M Part No. 35H00121-05M Description Camera Module, 5M AF Description BATTERY_L-ON, 1350mAh,3.7V Q'ty 1 Q'ty 1 Repair Code G117 Repair Code B101 Refurbishment Yes Refurbishment No Return to HTC No Return to HTC No Part No. 61H00225-10M Part No. 74H01381-00M Description Touch Window Description Bezel Pre-Assy Q'ty 1 Q'ty 1 Repair Code L103 Repair Code C101 Refurbishment Yes Refurbishment Yes Return to HTC Yes Return to HTC Yes C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 84 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Part No. 74H01393-00M Part No. 74H01392-00M Description Battery cover Description Housing Pre-Assy Q'ty 1 Q'ty 1 Repair Code C112 Repair Code C102 Refurbishment Yes Refurbishment Yes Return to HTC No Return to HTC No Part No. 51H10112-00M Part No. 51H40520-00M Description Rigid-Flex Board ASSY, /O BD Description PCBA-MAN BOARD Q'ty 1 Q'ty 1 Repair Code M201.2 Repair Code M101 Refurbishment No Refurbishment No Return to HTC No Return to HTC Yes Part No. 73H20243-16P Part No. 60H00189-00M Description FPC Pre-Assy, APP FPC Description TFT-LCD, 3.2inch Q'ty 1 Q'ty 1 Repair Code C122.3 Repair Code L101 Refurbishment No Refurbishment No Return to HTC No Return to HTC Yes Part No. 76H04027-00M Part No. 76H03900-00M Description Conductive double sided adhesive Description Mylar,PCB-Suppport Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H03960-00M Part No. 76H03959-00M Description Adhesive-Double Tape, Clear-pad-up Description Adhesive-Double Tape, Clear-pad-down Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 85 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. Part No. 76H04026-00M Part No. 76H04135-00M Description Adhesive-Double Tape,Clear-pad Description Tape, Jogball Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 72H03714-00M Part No. 72H03817-00M Description EM Gasket Description EM Gasket Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 76H04309-00M Part No. 76H04167-00M Description Kapton Tape, mini- USB Description Kapton Tape, Mainboard-40P connector Q'ty 1 Q'ty 1 Repair Code N/A Repair Code N/A Refurbishment No Refurbishment No Return to HTC No Return to HTC No Part No. 72H03818-00M Part No. N/A Description EM Gasket Description N/A Q'ty 1 Q'ty N/A Repair Code N/A Repair Code N/A Refurbishment No Refurbishment N/A Return to HTC No Return to HTC N/A N/A C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 86 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. NOTE: THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE, THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS, IF YOU WANT TO APPLY THOSE PARTS, PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION. AS FOR PICTURE, PLEASE REFER TO THE TABLE AS BELOW. FOR REFURBISHMENT PARTS, THE TABLE IS FOR YOUR REFERENCE. YOU CAN DO THE REFURBISHMENT ONLY WHEN YOUR SERVICE MODEL IS ALLOWED TO DO THE REFURBISHMENT. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 87 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 9.2 Board Level 2.5 Repairs Basic Repair nstructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of the components which being replaced. Warning DO NOT overheat the tape and components to avoid the tape melted and the components damaged Step 2 Use Heater Gun (HAKO850B, set the temperature between 350C, Air Speed 3~5) to remove the components. Step 3 Wait till the temperature cool down before removing the solder-proof tape to avoid other components being removed Step 4 After the damaged or defective components have been replaced; clear the surroundings for solder and flux residues. Notice: A. Checking the polarity of CON8, and the position can't be shifted. B. Checking the polarity of SW8 SW7, and it can't be reversed. C. All the parts of the PCB should be checked if it is missing or not. D. The OP must to wear antistatic wrist band .Don't put boards together and avoid hitting them. E. When you solder and repair that the soldering iron ,temperature must be setup 415 . (The temperature range is 415 5 ),and the solder wire's diameter is 0.4/0.5/0.6mm(SAC 305 (1.1%) F. Please be noticed to follow below steps for main board repair which is equipped with Golden Capacitor: 1. When replacing level 2.5 components located around the golden capacitor: . The temperature of the hot air blower must be under 400c . When apply the hot air to the part / component, the heating time must be under 20 seconds (including the time of removing and soldering) . The temperature of the soldering iron must be under 350c V. When apply the solder tip to the part / component, the heating time must be under 5 seconds V. The solder tip must not contact with the golden capacitor 2. For BGA replacement: The golden capacitor must be removed before perform pre-heating, heating, soldering and de-soldering process, and then it must be replaced with a new one (please refer to 1.c. and 1.d. steps) 3. For main board which failed to pass the function test, the golden capacitor must be replaced with a new one and must follow below soldering criteria: The temperature of the soldering iron must be under 350c When apply the solder tip to the part / component, the heating time must be under 5 seconds The solder tip must not have a contact with the body of golden capacitor C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 88 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 51H40520-XXM PCBA-MAIN BOARD P/N Description Location Remark 16H00012- 01M Gol d Cap,0. 02F, 3.3V,XH311HG I V07E,SEI KO, - 78/ 89% PAC15 Gold Cap 75H00870- 00M Connect or SI M Car d, 8P,2. 54Pit ch,0. 5A,5V, 5110817- SI NR21 MAM17 SI M FPC connect or 75H00863- 00M Connect or SD Car d, 10P, 0.9Pit ch , 100mohm,0. 5A,10V,CI M- H75N2- R41- MAM9 SD card connect or 36H00763- 00M Audio Jack, RFQ08350 AAM5 Audio Jack connect or 36H00129- 00M SWI TCH BUTTON,PTS- 106, HCH, 4.7* 4.5* 1. 65,70/ - 20degC MI M6 Volume up swi t ch 36H00129- 00M SWI TCH BUTTON,PTS- 106, HCH, 4.7* 4.5* 1. 65,70/ - 20degC MI M7 Volume down swi t ch 36H00760- 00M Vibr at or ,BHT- 3363,SANYO PAM1 Vibr at or 75H00841- 00M Connect or Ot her s, BATTERY, 4P, 2.5Pict ch, 250092MB004G501ZL,2A,12V,1000mohm, SUYI N PACON1 Bat t ery connect or Photo and Component Location PAM1 PACON1 PAC15 MAM9 AAM5 MI M6 MI M7 MAM17 C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 89 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 9.3 FRU M/B additional parts location P/N Description Quantity 76H03409- 00M Sponge, LCD- suppor t 1 76H03891- 00M Kapt on, mpcb, NBRA03 1 76H03707- 00M Sponge, LCD- suppor t - 2 1 76H03485- 00M ME Gasket , LCD groundi ng- 2 1 72H03560- 00M EMI Absor ber,14* 6* 2mm 1 76H04054- 00M Myl ar, 6. 5* 6. 5* 0. 125mm 1 77H00668- 00M Wat er Sensi t i ve Label ,MI NG JYE,4* 2.5mm,3M 5558 1 76H03674- 00M Kapt on, I O board fpc 1 76H04167- 00M Tape, Mai nboar d- 40P- connect or , Kapt on 1 7 6H03 48 5- 00 M 7 6H0 3 70 7- 00 M 7 6H0 3 89 1- 00 M 7 6H03 40 9- 00 M 7 2H03 56 0- 00 M 7 6H04 05 4- 00 M ( u nd er SI M d oor ) 7 7H00 66 8- 00 M 7 6H03 67 4- 00 M 7 6H04 16 7- 00 M C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 90 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. 10 RF Antenna Specification C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 91 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 92 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m 11/3/2009 5: 19:40 PM Doc. No. DOC- 00059582 REV. I ssued Dat e 2009/ 6/ 10 . Revi sed Dat e 2009/11/02 A05 Doc. Title Hero Service Manual Page 93 of 93 HTC CONFIDENTIAL SM-TP009-0226 HTC Corporation. C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m C lic k h e r e t o b u y A B B Y Y P D F Transfo r m e r 2 . 0 w w w . A BBYY .c o m