Professional Documents
Culture Documents
BUSN3025 Seminar 1 Introduction To IHRMa
BUSN3025 Seminar 1 Introduction To IHRMa
BACKGROUND
Consultation: Mon 11-12pm and Tues 1-3pm 111CRISP 1069 61250386 chris.chan@anu.edu.au
Business activities e.g. taxation, international relocation, expatriate remuneration, performance appraisals, crosscrosscultural training and repatriation Increased complexities e.g. currency fluctuations, foreign HR policies and practices, different labor laws Increased involvement in employee s personal life e.g. personal taxation, voter registration, housing, children s education, health, recreation and spouse employment Complex employee mix cultural, political, religious, ethical, educational and legal background Increased risks e.g. emergency exits for serious illness, personal security, kidnapping and terrorism
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Myth #1: Global = International #1: Myth #2: Global strategy means doing same #2: thing everywhere Myth #3: Globalizing = stateless corporation, #3: no national/community ties Myth #4: Globalization requires abandoning #4: country images and values Myth #5: Globalizing means tackling on #5: acquisitions or alliances in other countries, without much integration/change Myth #6: A strategy must involves #6: sales/operations in another country
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International company transports its business outside home country; each of its operations is a replication of the company's domestic experience; structured geographically; and involves subsidiary general managers Companies offering multiple products often find it challenging to remain organized e.g. need to have a common information systems for accounting, financial and management controls, and marketing. Most evolve to become multinational companies
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Multinational company grows and defines its business on a worldwide basis, but continues to allocate its resources among national or regional areas to maximize the total.
Global organizations treat the entire world as though it were one large country; may be the entire company or one or more of its product lines; may operate with a mixture of two or more organizational structure simultaneously.
Transnational organization - Use specialized facilities to permit local responsiveness; more complex coordination mechanism to provide global integration
Global International
Transnational Multinational
High
Local responsiveness
All senior and many middle management positions held by Australians Highly centralized in Australia, large head office Instruction and advice from Australian head office to subsidiaries HR policies and practices are predominantly Australian with some modification to satisfy foreign requirements Australian corporate culture
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Localization of some management positions but all top corporate positions held by Australians Some decentralization to regional or area headquarters Regional headquarters is the main source of communications; instructions from Aust head office to regional headquarters HR policies and practices are mixed Mix of Australian and host country culture
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1. Borderless structure and bottom-up decision-making processes bottomdecisionthat encourage communication and information flow among all components of the company and extend the network to its key suppliers, distributors, and other business partners. 2. Custodial leadership that emphasizes values and vision and is skillfully unassertive, while energizing and challenging middle managers with demanding targets. 3. Human resource management, including socialization, training, and management, promotion via a hierarchy of ranks, job rotation, and appraisal systems that promote hard work, commitment, and competition among peers. 4. Incremental planning and control that help a company expand little by little, focusing on new products and the relentless pursuit of operating improvements, rather than "grand designs" for competitive advantage. 5. An extended family model that encourages and rewards commitment.
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Explicit recognition by parent org of the existence of assumptions and values of home & host cultures Explicit recognition by parent org ethnocentrism is neither good/bad, has strengths and weaknesses Explicit recognition of subsidiaries preferences which may be different
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Willingness to acknowledge cultural difference discuss and learn Genuine belief in creative and effective ways of managing people through crosscrosscultural training/learning
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The need The need The need culture The need The need
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High failure rates of expatriation and repatriation Deployment getting the right mix of skills in the organization regardless of geographical location Knowledge and innovation dissemination managing critical knowledge and speed of information flow Talent identification and development identify capable people who are able to function effectively Barriers to women in IHRM International ethics Language (e.g. spoken, written, body)
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Different labor laws Different political climate Different stage(s) of technological advancement Different values and attitudes e.g. time, achievement, risk taking Roles of religion e.g. sacred objects, prayer, taboos, holidays, etc Educational level attained Social organizations e.g. social institutions, authority structures, interest groups, status systems
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Get people from everywhere (geocentric approach) Expats work in multiple countries during the course of their career Gain a lot of knowledge about different cultures & operations Develops in-depth knowledge inUse previous knowledge for new assignment Extremely high cost Mainly managers, not technicians
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Expose a candidate to cultural training exercises Usually for short term (3 months to one year) Family members usually not required to relocate Usually used to train candidates for future assignments Learn from foreign assignment and bring experience back to HQ
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Highly mobile teams for short term assignments Deployed throughout the organization to different parts of the world No development agenda, plain troubleshooting Transfer technical knowledge to locals as they fix problems E.g. technical troubleshooters
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Collection of practices that exploit electronic communication E.g. internet, intranet, videoconferencing, electronic databases, email, electronic expert systems Low cost and very fast in terms of disseminating knowledge Used by Xerox and Ford
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Understand the main differences between domestic HRM and international HRM Able to demystify globalization Understand strategies adopted by international, multinational, global and transnational organizations Important lessons to be learnt by global firms Understand the difficulties/challenges in IHRM Strategies for managing a global workforce
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