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Balanced Score Card
Balanced Score Card
ORIGIN
First introduced by Art Schneiderman in 1987 Later revised in 1992, by ROBERT KAPLAN(Harward business school) and DAVID NORTAN.
DEFINITION
The balanced scorecard is a strategic planning and management system that is used extensively in business and industry worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications and monitor organization performance against strategic goals.
Balanced scorecard
Business objectives