CNTT 2008-2009

B THNG TIN V TRUYN THNG
CC NG DNG CNG NGH THNG TIN
BO CO
NG DNG CNG NGH THNG TIN
2008-2009
H Ni, thng 3 nm 2010
2008-2009 | BO CO NG DNG CNG NGH THNG TIN
Lu
Ti liu ny do Cc ng dng cng ngh thng tin B Thng tin v Truyn thng ch tr bin son. Nhng quan
im v nhn nh a ra trong Bo co c tng hp,
phn tch t cc bo co, kt qu iu tra kho st.
Mi trch dn thng tin t ti liu ny phi nu r
ngun Bo co ng dng Cng ngh thng tin trong hot
ng ca c quan nh nc 2008-2009 ca Cc ng dng
cng ngh thng tin - B Thng tin v Truyn thng.
Ton vn bo co c ng ln website chnh thc
ca Cc ng dng cng ngh thng tin - B Thng tin v
Truyn thng ti a ch http://www.diap.gov.vn
DIAP - MIC
Li gii thiu
Ngy 29 thng 6 nm 2006, Quc hi nc Cng ha x hi ch ngha Vit Nam
ban hnh Lut Cng ngh thng tin. Cng vi Lut Giao dch in t c ban
hnh nm 2005, Lut Cng ngh thng tin to nn tng cho vic pht trin v ng
dng cng ngh thng tin (CNTT) trong tt c cc mt hot ng ca i sng x hi.
Bo co ng dng Cng ngh thng tin Vit Nam nm 2008-2009 nhm a ra
bc tranh v tnh hnh ng dng cng ngh thng tin ca Vit Nam, c bit l trong
hot ng ca cc c quan nh nc.
Bo co tp trung phn tch hin trng v ch trng, chnh sch thc y ng
dng CNTT, hin trng h tng k thut, nhn lc phc v cng tc ng dng CNTT,
tnh hnh trin khai ng dng CNTT trong hot ng ca c quan nh nc, ng thi
nh gi mc ng dng CNTT trong hot ng ti cc B, c quan ngang B, c
quan thuc Chnh ph, cc tnh, thnh ph trc thuc Trung ng. Bn cnh bo
co cng a ra bc tranh s b v tnh ng dng CNTT trong cng ng v hot
ng ca cc doanh nghip; ch trng, chnh sch ca nh nc nhm thc y ng
dng CNTT trong doanh nghip v cng ng. S liu s dng trong bo co c
tng hp t cc ngun s liu ca cc n v thuc B Thng tin v Truyn thng, Hi
Tin hc Vit Nam, Phng Thng mi v Cng nghip Vit Nam v t bo co ca
cc t chc, n v khc.
Thay mt B Thng tin v Truyn thng, ti xin chn thnh cm n cc B, c
quan ngang B, c quan thuc Chnh ph, UBND, S Thng tin v Truyn thng cc
tnh, thnh ph trc thuc Trung ng, n v chuyn trch v CNTT ca cc B,
ngnh, cc t chc x hi v cc chuyn gia nhit tnh phi hp v cung cp thng
tin trong qu trnh xy dng Bo co. Chng ti mong nhn c nhiu kin gp
Bo co ngy cng hon thin v tr thnh ti liu c ch phc v cng tc qun l,
hoch nh chnh sch trin khai ng dng CNTT tin ti xy dng thnh cng Chnh
ph in t ti Vit Nam.
H Ni, thng 3 nm 2010
TS. Nguyn Minh Hng

Th trng B Thng tin v Truyn thng
DIAP - MIC
DIAP - MIC
MC LC
PHN 1 NG DNG CNG NGH THNG TIN TRONG
HOT NG CA C QUAN NH NC ....................................7
Chng 1. Ch trng, chnh sch v php lut thc y
ng dng CNTT trong hot ng ca c quan nh nc .......8
1.1 Ch trng, chnh sch v php lut .......................................................... 8
1.2 Kin ton t chc...................................................................................... 10
1. Ban Ch o Quc gia v Cng ngh thng tin ................................... 10
2. Ban iu hnh Trin khai cng tc ng dng CNTT trong hot ng
ca c quan nh nc ............................................................................. 11
1.3 n v chuyn trch CNTT ti cc B, ngnh, a phng ...................... 11
Chng 2. H tng ng dng cng ngh thng tin..................12

2.1 nh gi chung......................................................................................... 12
2.2 My tnh v kt ni mng.......................................................................... 12
2.3 Mng truyn s liu chuyn dng ca cc c quan ng v Nh nc .. 16
Chng 3. ng dng CNTT trong cng tc qun l iu

hnh ........................................................................................................17
3.1 ng dng ti cc B, c quan ngang B.................................................. 17
3.2 ng dng ti cc tnh, thnh ph trc thuc Trung ng ........................ 18
3.3. ng dng CNTT phc v ngi dn v doanh nghip............................ 20
3.3.1 Tnh hnh cung cp dch v cng trc tuyn .................................. 20
3.3.2
Tnh hnh cung cp thng tin phc v ngi dn v doanh
nghip trn Website/Portal ....................................................................... 33
PHN 2. NG DNG CNG NGH THNG TIN TRONG

CNG NG V DOANH NGHIP .................................................36
Chng 4. Tnh hnh ng dng CNTT trong cng ng .........37
4.1 S lng my tnh .................................................................................... 37
DIAP - MIC
4.2 S dng Internet ...................................................................................... 37
Chng 5. Tnh hnh ng dng CNTT trong doanh nghip

va v nh ............................................................................................42
5.1 H tng phc v ng dng CNTT............................................................. 42
5.1.1 H tng thit b ............................................................................... 42
5.1.2 H tng mng v kt ni Internet ................................................... 44
5.2 ng dng phn mm v Internet ............................................................. 47
5.2.1 ng dng Internet ........................................................................... 47
5.2.2 Tnh hnh ng dng CNTT trong hot ng qun l, iu hnh ...... 51
5.2.3 ng dng Thng mi in t....................................................... 55
Ph lc. Danh mc vn bn quy phm php lut v vn

bn hng dn trin khai ng dng CNTT trong hot ng
ca c quan nh nc ......................................................................63
DIAP - MIC
PHN 1
NG DNG CNG NGH THNG TIN
TRONG HOT NG CA
C QUAN NH NC
DIAP - MIC
CHNG 1
CH TRNG, CHNH SCH V PHP LUT THC

Y NG DNG CNTT TRONG HOT NG
CA C QUAN NH NC
1.1 Ch trng, chnh sch v php lut
Ngy 29 thng 6 nm 2006, Quc hi kha XI ban hnh Lut Cng ngh
thng tin.
Lut CNTT ch r: Vic t chc thc hin ng dng cng ngh thng tin trong
hot ng ca c quan nh nc do Chnh ph quy nh (Khon 5 iu 7).
Ti Chng 2 v ng dng Cng ngh thng tin, vic ng dng CNTT trong
hot ng ca c quan nh nc c quy nh c th ti Mc 2 t iu 24 n
iu 28. Trong quy nh c th v Nguyn tc ng dng cng ngh thng tin trong
hot ng ca c quan nh nc; iu kin trin khai ng dng cng ngh thng
tin trong hot ng ca c quan nh nc; Ni dung ng dng cng ngh thng tin
trong hot ng ca c quan nh nc; Hot ng ca c quan nh nc trn mi
trng mng; Trang thng tin in t ca c quan nh nc.
Thc hin Lut Cng ngh thng tin, ngy 10/4/2007, Chnh ph ban hnh
Ngh nh s 64/2007/N-CP v ng dng cng ngh thng tin trong hot ng ca c
quan nh nc. Ngh nh ny p dng i vi c quan nh nc bao gm cc B, c
quan ngang B, c quan thuc Chnh ph, y ban nhn dn cc cp v cc n v s
nghip s dng ngn sch nh nc. Ngh nh quy nh: ni dung v iu kin bo
m ng dng cng ngh thng tin trong hot ng ca c quan nh nc; hot ng
ca c quan nh nc trn mi trng mng; t chc thc hin ng dng CNTT trong
hot ng ca c quan nh nc. Ngh nh cng quy nh c th v vic xy dng c
s h tng thng tin, cung cp ni dung thng tin, pht trin ngun nhn lc CNTT,
u t cho ng dng CNTT. Ngh nh trao cho th trng cc c quan nh nc
quyn trc tip ch o v chu trch nhim v hot ng ng dng cng ngh thng
tin trong lnh vc, a phng v t chc, c quan ca mnh.
Trin khai Ngh nh 64/2007/N-CP, Th tng Chnh ph ph duyt K
hoch ng dng cng ngh thng tin trong hot ng ca c quan nh nc nm
2008 (Quyt nh s 43/2008/Q-TTg ngy 24/3/2008) v K hoch ng dng cng
ngh thng tin trong hot ng ca c quan nh nc giai on 2009-2010 (Quyt
nh s 48/2009/Q-TTg ngy 31/3/2009).
DIAP - MIC
K hoch ng dng cng ngh thng tin trong hot ng ca c quan nh nc

giai on 2009-2010 xc nh r mc tiu nhm nng cao nng lc iu hnh, qun
l ca cc c quan nh nc v phc v ngi dn v doanh nghip.
Mc tiu c th v nng cao nng lc iu hnh, qun l ca cc c quan nh
nc l:
1. Nng cao nng lc qun l, iu hnh ca cc c quan nh nc
a) Hng ti xy dng cc c quan in t
- Bo m trung bnh 60% (nm 2009 l 30%) cc thng tin ch o, iu hnh
ca lnh o cc B, c quan ngang B, c quan thuc Chnh ph, y ban nhn dn
tnh, thnh ph trc thuc Trung ng c a ln cng thng tin in t hoc trang
thng tin in t.
- T l trung bnh cn b, cng chc s dng th in t cho cng vic cc
B, c quan ngang B, c quan thuc Chnh ph, y ban nhn dn thnh ph trc
thuc Trung ng l 80% (nm 2009 l 70%); y ban nhn dn tnh l 60% (nm 2009
l 50%), trong cc tnh min ni (ti cp huyn) l 30% (nm 2009 l 20%).
- T l V, Vn phng B, c quan ngang B, c quan thuc Chnh ph, Vn
phng y ban nhn thnh ph trc thuc Trung ng trin khai s dng phn mm
ng dng qun l vn bn v iu hnh trn mi trng mng l 90% (nm 2009 l
80%); Vn phng y ban nhn dn tnh l 80% (nm 2009 l 70%) v Vn phng y
ban nhn dn cp huyn l 50% (nm 2009 l 30%).
- Nng t l trung bnh my tnh trn cn b, cng chc ti cc B, c quan
ngang B, c quan thuc Chnh ph v y ban nhn dn cc tnh, thnh ph trc
thuc Trung ng. Gim thiu vic s dng giy t. Khuyn khch cn b, cng chc
khai thc thng tin trn mi trng mng phc v cng tc.
b) Thng tin lin lc khong cch xa, kt ni cc c quan
Tng dn v khuyn khch s dng cc hnh thc truyn thng c bn: th in
t, in thoi, fax, hi ngh v hp trn mi trng mng, a thng tin ln cng thng
tin in t hoc trang thng tin in t trao i thng tin khong cch xa.
2. Phc v ngi dn v doanh nghip
a) Bo m 100% cc B, c quan ngang B, c quan thuc Chnh ph, y ban
nhn dn tnh, thnh ph trc thuc Trung ng c cng thng tin in t hoc trang
thng tin in t vi y thng tin theo quy nh ti iu 28 ca Lut Cng ngh
thng tin.
DIAP - MIC
b) Bo m 80% (nm 2009 l 60%) s cng thng tin in t hoc trang thng
tin in t ca cc B, c quan ngang B, c quan thuc Chnh ph, y ban nhn dn
tnh v 100% s cng thng tin in t hoc trang thng tin in t ca y ban nhn
dn thnh ph trc thuc Trung ng cung cp dch v cng trc tuyn mc 2 cho
ngi dn v doanh nghip.
c) y mnh trin khai cung cp cc dch v cng trc tuyn mc 3 trn cng
thng tin in t ca cc B, c quan ngang B, c quan thuc Chnh ph v y ban
nhn dn tnh, thnh ph trc thuc Trung ng.
Trin khai thc hin K hoch ng dng cng ngh thng tin trong hot ng
ca c quan nh nc nm 2008 v giai on 2009-2010, B Thng tin v Truyn
thng v cc B lin quan ban hnh cc ch th, vn bn hng dn vic trin khai
thc hin cho cc B, ngnh, a phng. Danh sch cc vn bn c trnh by chi
tit ti Ph lc. Cc vn bn hng dn to mi trng thun li v l ng lc cho
cc n v t chc trin khai ng dng CNTT phc v hot ng ca c quan.
1.2 Kin ton t chc

Thc y cng tc trin khai ng dng CNTT, ti Quyt nh s 43/2008/Q-TTg
ngy 24/3/2008, Th tng Chnh ph ch o kin ton t chc trin khai ng
dng cng ngh thng tin trong cc c quan nh nc, trong giao B Thng tin v
Truyn thng xut kin ton Ban Ch o quc gia v cng ngh thng tin v thnh
lp Ban iu hnh chu trch nhim trin khai cng tc ng dng cng ngh thng tin
trong hot ng ca c quan nh nc.
1. Ban Ch o Quc gia v Cng ngh thng tin

Ban ch o Quc gia v cng ngh thng tin c thnh lp theo Quyt nh s
Quyt nh s 343/Q-TTg ngy 02/4/2008 ca Th tng Chnh ph (sau y gi tt
l Ban Ch o). Ban Ch o do Ph Th tng Chnh ph Nguyn Thin Nhn lm
Trng ban, Ph Trng ban thng trc B trng B Thng tin v Truyn thng L
Don Hp, Ph Trng ban Phi vin ca Th tng Chnh ph v CNTT Trung
T v lnh o i din ca cc B: K hoch v u t, Ti chnh, Ni v, Gio dc
v o to, Thng tin v Truyn thng, Vn phng Chnh ph, Vn phng Trung ng
ng, Vn phng Quc hi.
Ban Ch o c nhim v:
- Tham mu cho Chnh ph, Th tng Chnh ph cc ch trng v gii php
chin lc nhm thc y ng dng v pht trin CNTT;
DIAP - MIC
10
- Gip Th tng Chnh ph ch o, iu phi v trin khai thc hin chin

lc, c ch chnh sch, chng trnh, k hoch, n, d n trng im v ng
dng v pht trin CNTT ca cc B, ngnh, a phng;
- Kim tra, n c, nh gi kt qu thc hin vic ng dng v pht trin
CNTT, nh k bo co cho Th tng Chnh ph.
2. Ban iu hnh Trin khai cng tc ng dng CNTT trong hot ng

ca c quan nh nc
Thc hin nhim v c Th tng Chnh ph giao trong Quyt nh s
43/2008/Q-TTg ngy 24/3/2008 v vic ph duyt K hoch ng dng cng ngh
thng tin trong hot ng ca c quan nh nc nm 2008, ngy 31/3/2008, B Thng
tin v Truyn thng ban hnh Quyt nh s 506/Q-BTTTT thnh lp Ban iu
hnh Trin khai cng tc ng dng CNTT trong hot ng ca c quan nh nc (sau
y gi tt l Ban iu hnh).
Ban iu hnh Trin khai cng tc ng dng CNTT trong hot ng ca c quan
nh nc chu trch nhim trin khai cng tc ng dng cng ngh thng tin trong
hot ng ca c quan nh nc do lnh o B Thng tin v Truyn thng lm
Trng Ban, c cc thnh vin l i din cp V ca B Ti chnh, B K hoch v
u t, B Ni v v Vn phng Chnh ph.
Hin ti Ban iu hnh c 09 thnh vin. Th trng B Thng tin v Truyn
thng Nguyn Minh Hng c giao nhim v lm Trng ban. Cc ng dng cng
ngh thng tin - B Thng tin v Truyn thng l n v thc hin chc nng c quan
thng trc Ban iu hnh.
1.3 n v chuyn trch CNTT ti cc B, ngnh, a phng

y mnh cng tc trin khai ng dng CNTT trong hot ng ca c quan nh
nc, cc B, c quan ngang B, c quan thuc Chnh ph, cc tnh, thnh ph trc
thuc Trung ng rt ch ti cng tc t chc, thnh lp cc n v chuyn trch
v CNTT. n nay, 100% tnh, thnh ph thnh lp S Thng tin v Truyn thng.
Ti tt c cc B, c quan ngang B u c n v chuyn trch v CNTT, trong 06
n v (chim t l 27%) thnh lp n v chuyn trch v CNTT cp Cc l: B
Cng Thng: Cc Thng mi in t v CNTT, B Gio dc v o to: Cc
CNTT, B Ti chnh: Cc Tin hc v thng k ti chnh, B Ti nguyn v Mi trng:
Cc CNTT, B T php: Cc CNTT, Ngn hng Nh nc: Cc Tin hc ngn hng.
ch o cng tc trin khai ng dng CNTT, n ht nm 2008, c 75% a
phng thnh lp Ban ch o CNTT ca n v.
DIAP - MIC
11
CHNG 2
H TNG NG DNG CNG NGH THNG TIN

2.1 nh gi chung
H tng phc v ng dng CNTT c ci thin ng k trong thi gian qua.
100% cc c quan u c trang b my tnh phc v cng vic. a s cc
n v xy dng mng cc b (LAN). T mng LAN, mt s n v hnh thnh
mng din rng kt ni vi cc n v trc thuc cc huyn, thnh ph. Bn cnh
, mt s n v cng tham gia mng din rng chuyn ngnh nh mng din rng
ca Chnh ph, mng din rng ca Vn phng Trung ng ng, mng din rng
ca B Khoa hc v Cng ngh,...
2.2 My tnh v kt ni mng

S liu v h tng cho ng dng CNTT ti cc B, c quan ngang B, tnh thnh
ph trc thuc Trung ng c tng hp t bo co ca cc n v trong nm 2009
v t s liu iu tra phc v cho vic xy dng ch s sn sng ng dng CNTT-TT
nm 2009 do B Thng tin v Truyn thng v Hi Tin hc Vit Nam thc hin. S liu
v my tnh v kt ni Internet ti cc B, c quan ngang B, cc tnh, thnh ph trc
thuc Trung ng c th hin c th ti Bng 2.1 v Bng 2.2.
TT
n v
T l
MT/CBCCVC
T l MT kt ni
Internet
B Cng thng
100.00%
100.00%
B Gio dc v o to
100.00%
100.00%
B Ngoi giao
100.00%
90.51%
B Ti chnh
100.00%
100.00%
B Thng tin v Truyn thng
100.00%
100.00%
B K hoch v u t
98.64%
55.46%
B Giao thng vn ti
98.49%
98.49%
Ngn hng NNVN
96.47%
19.61%
B T php
94.64%
94.64%
10
B Xy dng
93.93%
93.93%
11
B Nng nghip v PTNT
92.48%
88.65%
12
i Ting ni Vit Nam
89.00%
65.53%
13
B Lao ng, TB v XH
86.73%
86.05%
14
U ban Dn tc
82.21%
82.21%
15
Vin Khoa hc x hi VN
74.46%
67.37%
DIAP - MIC
12

TT
n v
T l
MT/CBCCVC
T l MT kt ni
Internet
16
B Khoa hc v Cng ngh
73.35%
55.91%
17
Vin Khoa hc v Cng ngh VN
69.73%
60.20%
18
B Ti nguyn v MT
58.68%
52.03%
19
B Ni V
51.72%
47.28%
20
B Vn ho, TT v DL
49.86%
38.89%
21
Thanh tra Chnh ph
45.40%
8.60%
22
B Y t
35.14%
29.73%
81.41%
69,78%
T l trung bnh
Bng 2.1 T l my tnh v kt ni Internet ti cc B, c quan ngang B nm 2009
TT
Tn tnh, thnh ph trc

thuc Trung ng
T l
MT/CBCCVC
T l MT kt ni
Internet
T l n v c
mng LAN
in Bin
100%
91%
ng Thp
100%
69%
Hi Dng
100%
100%
Kon Tum
100%
6%
Lm ng
100%
100%
Ninh Bnh
100%
75%
Qung Ngi
100%
67%
Tp. H Ch Minh
100%
28%
Bnh Thun
99%
95%
10
Tr Vinh
97%
69%
11
Tha Thin Hu
95%
100%
100%
12
Bc Giang
92%
80%
100%
13
Sc Trng
86%
60%
84%
14
k Lk
82%
55%
15
Hi Phng
82%
100%
16
Bc Liu
81%
8%
17
Long An
80%
85%
18
Bn Tre
79%
94%
95,45%
19
Ngh An
74,7%
63%
76,8%
20
Vnh Phc
75%
86%
100%
21
Lo Cai
74%
70%
22
Qung Bnh
72%
23
Qung Nam
71%
24
Yn Bi
71%
25
Bnh Dng
70%
DIAP - MIC
95%
100%
100%
94,4%
13
TT
Tn tnh, thnh ph trc

thuc Trung ng
25
Vnh Long
27
T l
MT/CBCCVC
T l MT kt ni
Internet
T l n v c
mng LAN
68,9%
80%
100%
Ph Th
67%
21%
70%
28
Cao Bng
65%
29
Ph Yn
73%
100%
82%
30
Cn Th
63,61%
71%
62,19%
30
Kin Giang
64%
100%
32
Nam nh
64%
86%
33
H Ni
60%
67%
95%
34
Lng Sn
60%
5%
90%
35
Gia Lai
55%
80%
75%
36
Lai Chu
50%
75%
60%
37
Qung Ninh
50%
90%
38
Thanh Ha
47%
85%
39
Khnh Ha
46%
70%
40
Ty Ninh
43%
41
Tin Giang
38,7%
42
Ninh Thun
34%
29%
43
Tuyn Quang
33%
42%
44
H Nam
31%
88%
45
Ha Bnh
30%
70%
46
Sn La
30%
47
Qung Tr
27%
67%
48
An Giang
24%
46%
49
Bc Ninh
24%
82%
50
H Tnh
24%
98%
51
H Giang
19%
25%
52
B Ra - Vng Tu
13%
100%
53
Hu Giang
13%
58%
54
Nng
12%
100%
55
ng Nai
12%
67%
56
Bnh Phc
10%
57
Bc Kn
9%
58
Bnh nh
7%
59
C Mau
6%
60
k Nng
6%
89%
61
Thi Bnh
6%
100%
62
Thi Nguyn
5%
DIAP - MIC
95%
100%
98%
100%
14
TT
Tn tnh, thnh ph trc

thuc Trung ng
63
Hng Yn
T l trung bnh
T l
MT/CBCCVC
T l MT kt ni
Internet
T l n v c
mng LAN
82%
55,87%
71,47%
Bng 2.2 T l my tnh v kt ni mng v Internet ti cc a phng nm 2009

Qua s liu trn cho thy, t l trung bnh cn b, cng chc c my tnh s dng
trong cng vic tng i cao ti nhiu n v (Hnh 2.1). Tuy nhin vn cn s chnh
lch ln v s lng my tnh ti mt s n v, vn cn 23% B ngnh, 29% tnh,
thnh ph trc thuc Trung ng c t l my tnh/cn b di 60%, tc l khong 2
ngi s dng chung mt my tnh (Hnh 2.2). T l cc n v trc thuc B, c quan
ngang B, cc tnh, thnh ph trc thuc Trung ng c mng cc b (LAN) khong
80-90%.
Hnh 2.1: Biu t l my tnh v kt ni Internet trong c quan nh nc nm 2009
Hnh 2.2: Biu t l n v c s my tnh phn theo 3 mc t l my tnh/cn b nm 2009
DIAP - MIC
15
2.3 Mng truyn s liu chuyn dng ca cc c quan ng v

Nh nc
lin kt cc mng ni b ca cc c quan ng, Nh nc, ngy 19/02/2004,
Th tng Chnh ph ph duyt D n Mng truyn s liu chuyn dng ca cc c
quan ng v Nh nc (vn bn s 28/CP-CN). Tng Cng ty Bu chnh Vin thng
Vit Nam (nay l Tp on Bu chnh Vin thng Vit Nam) c giao nhim v lp d
n v Cc Bu in Trung ng trc tip xy dng v qun l vn hnh mng ny.
D n Mng truyn s liu chuyn dng ca cc c quan ng v Nh nc t
Trung ng n a phng l d n h tng truyn thng tc cao, a dch v vi
cng ngh hin i, an ton v bo mt, cung cp ng truyn dn v cc cng kt
ni lin kt cc mng ni b ca cc c quan ng, Nh nc; Truy nhp Internet
tc cao, c cc dch v gia tng trn mng: in thoi IP, video IP, Email, Web;
Mng truyn s liu chuyn dng c kh nng cung cp a dch v kt ni Internet
VPN; Mng ring o dng cho ni b mt n v (c quan, t chc); Extranet VPN:
mng ring o gia cc mng; Remote Access IP VPN: mng ring o truy nhp t xa;
Layer-2/3VPN: mng ring o lp 2/3; IPv6 VPN: mng ring o dng IPv6; Multicast
VPN for MPLS: mng ring o qung b trn nn chuyn mch nhn a giao thc;
Inter Provider: cung cp cc dch v lin kt vi cc nh khai thc khc.
n thng 12/2007, D n xy dng xong mng t cc c quan cp Trung
ng ti cc tnh, thnh ph (y ban nhn dn - UBND, Hi ng nhn dn - HND,
Tnh u), gm 233 kt ni trn cp quang tc 100/1000 Mbps ti cc b, ban, ngnh
cp Trung ng v cc tnh u, UBND, HND ti 64 tnh thnh trn ton quc.
Tnh n ht ngy 26/10/2009 lp t thit b cho 48 tnh/thnh ph vi tng
s im lp t c l 1.555 im; c bn hon thnh lp t xong ton b s im
trn a bn cho 19 tnh l: Thi Bnh, Tuyn Quang, Lo Cai, H Giang, Hng Yn,
Thi Nguyn, Bc Giang, Yn Bi, H Tnh, in Bin, H Nam, Nng, Bnh nh,
Qung Nam, k Lc, Ph Yn, Bnh Dng, ng Nai v ng Thp. hon thnh
lp t t 1 cho cc s, ban, ngnh quan trng ca 22 tnh.
DIAP - MIC
16
CHNG 3
NG DNG CNTT TRONG CNG TC

QUN L IU HNH
Trong nm 2008-2009, vic nh gi vic ng dng CNTT trong cng tc qun l

iu hnh tp trung vo 2 ni dung l s dng th in t v ng dng h thng thng
tin qun l vn bn v iu hnh. S liu c tng hp t cc bo co mi nht tnh
n ht ngy 31 thng 12 nm 2009 ca cc n v.
3.1 ng dng ti cc B, c quan ngang B

T l cn b cng chc thng xuyn s dng th in t trong cng vic cao.
Nhiu B, c quan ngang B trin khai su rng h thng qun l vn bn iu
hnh ti cc n v: 79% B, ngnh trin khai, 37% B, ngnh trin khai h
thng qun l vn bn iu hnh ti tt c cc n v. Tnh hnh ng dng th in t
v h thng qun l vn bn iu hnh ti cc B, c quan ngang B tnh n ht
thng 12/2009 c th hin chi tit ti Bng 3.1.
TT
B, c quan ngang B
T l CBCC thng
xuyn s dng TT
trong cng vic
T l n v trc thuc
c D h thng QLVB
iu hnh
B Cng Thng
100%
100%
B Gio dc v o to
100%
100%
B Ngoi giao
100%
100%
B Ni v
100%
100%
Thanh tra Chnh ph
100%
B K hoch v u t
98%
94%
B Giao thng vn ti
98%
49%
B Khoa hc v Cng ngh
97%
10
B Nng nghip v PTNT
92%
70%
11
B Ti nguyn v MT
85%
100%
12
B Ti chnh
80%
100%
13
B Xy dng
75%
75%
14
B T php
71%
78%
15
B Lao ng, TB v XH
66%
16%
16
B Vn ho, TT v DL
64%
DIAP - MIC
100%
17
TT
B, c quan ngang B
T l CBCC thng
xuyn s dng TT
trong cng vic
T l n v trc thuc
c D h thng QLVB
iu hnh
17
U ban Dn tc
55%
12%
18
Ngn hng NNVN
52%
100%
19
B Y t
45%
8%
Bng 3.1 Tnh hnh ng dng th in t v h thng qun l vn bn

iu hnh ti cc n v tnh n ht thng 12/2009
3.2 ng dng ti cc tnh, thnh ph trc thuc Trung ng

Tnh hnh ng dng th in t (TT) v h thng qun l vn bn iu hnh ti
cc tnh, thnh ph trc thuc Trung ng c th hin chi tit ti Bng 3.2.
TT
Tn n v
T l CBCC bit
s dng MT
trong cng vic
An Giang
90%
Bc Giang
77%
B Ra - Vng Tu
81%
Bc Kn
80%
Bc Liu
70%
Bc Ninh
92%
Bn Tre
8%
Bnh nh
T l CBCC
c cp
a ch TT
T l CBCC
thng xuyn
s dng TT
trong cng vic
c tnh t l
% vn bn
c trao
i qua TT
92%
70%
65%
30%
88%
65,79%
40%
43,1%
46,6%
20%
98%
50%
80%
68,95%
53,59%
34,25%
20%
5%
90%
Bnh Dng
65%
10
Bnh Phc
15%
11
Bnh Thun
100%
12
C Mau
5%
13
Cn Th
79%
14
Cao Bng
15
Nng
11%
72%
16
k Lk
90%
82%
17
k Nng
8%
18
in Bin
124%
19
ng Nai
85%
20
ng Thp
97%
21
Gia Lai
22
H Giang
23
H Nam
98%
24
H Ni
74%
25
H Tnh
90%
72%
26
Hi Dng
100%
93%
DIAP - MIC
8%
46%
84%
30%
20%
10%
55%
30%
18
TT
Tn n v
T l CBCC bit
s dng MT
trong cng vic
T l CBCC
c cp
a ch TT
T l CBCC
thng xuyn
s dng TT
trong cng vic
c tnh t l
% vn bn
c trao
i qua TT
90%
60%
20%
27
Hi Phng
82%
28
Hu Giang
16%
8%
29
Tp HCM
96%
78%
30
Ha Bnh
50%
40%
31
Hng Yn
100%
30%
32
Khnh Ha
56%
33
Kin Giang
34%
34
Kon Tum
35
Lai Chu
12%
36
Lm ng
88%
37
Lng Sn
38
Lo Cai
24%
11%
11%
20%
19%
45%
39%
27%
80%
85%
79%
50%
30%
72%
39
Long An
70%
80%
40
Nam nh
85%
30%
41
Ngh An
42
Ninh Bnh
43
Ninh Thun
60%
44
Ph Th
34%
45
Ph Yn
80%
46
Qung Bnh
47
Qung Nam
83%
60%
48
Qung Ngi
87%
83%
49
Qung Ninh
58%
50
Qung tr
4,8%
75%
50%
45%
53,95%
73,3%
31,5%
8%
98%
23,24%
35%
50%
51
Sc Trng
52
Sn La
70%
32%
21%
15%
53
Ty Ninh
90%
52%
54
Thi Bnh
7%
9%
55
Thi Nguyn
56
Thanh Ha
57
Tha Thin Hu
58
Tin Giang
59
Tr Vinh
81%
60
Tuyn Quang
21%
19%
30%
10%
61
Vnh Long
11%
85,1%
51,3%
45,4%
62
Vnh Phc
85%
63%
40%
15%
63
Yn Bi
50%
15%
Trung bnh ton quc
65%
50%
44%
70%
73%
100%
73%
100%
94%
50%
63,33%
63,33%
20%
81%
Bng 3.2 Tnh hnh ng dng th in t v h thng qun l vn bn iu hnh ti

cc tnh, thnh ph trc thuc Trung ng tnh n ht thng 12/2009
DIAP - MIC
19
3.3. ng dng CNTT phc v ngi dn v doanh nghip

Tnh n thng 12/2009 c 60/63 tnh, thnh ph trc thuc Trung ng c
Website/Portal (03 tnh cha c Website l k Nng, Ninh Bnh v Ha Bnh); 44/63
tnh bo co c cung cp dch v cng trc tuyn; 19 B, c quan ngang B c
Website/Portal v c cung cp dch v cng trc tuyn.
Cc Website/Portal thc s tr thnh cu ni thng tin gia ngi dn v cc
c quan nh nc. Thng qua trang thng tin in t, cc thng tin hot ng, ch o
iu hnh, cc dch v hnh chnh cng ca nhiu c quan nh nc n c vi
ngi dn ngy cng nhanh chng, hiu qu, em li li ch thit thc cho ngi dn
v doanh nghip; ngi dn v doanh nghip c th trao i, gi kin ti cc c
quan nh nc in hnh nh Website/Portal ca Chnh ph - www.chinhphu.vn,
UBND Thnh ph H Ch Minh - www.hochiminhcity.gov.vn, UBND tnh Qung Bnh www.quangbinh.gov.vn, B Gio dc v o to - www.moet.gov.vn, B Nng nghip
v Pht trin nng thn - www.agroviet.gov.vn, v.v...).
3.3.1 Tnh hnh cung cp dch v cng trc tuyn

a) Ti cc B, c quan ngang B
Bng 3.3 th hin s lng dch v cng trc tuyn cc mc trn
Website/Portal ca cc B v c quan ngang B hoc trn Website/Portal cc n v
trc thuc.
TT
n v
Nm 2009
TS
Nm 2008
DVHCC
DVHCC
DVHCC
DVC
DVHCC
DVHCC
DVHCC
mc 1
mc 2
mc 3
khc
mc 1
mc 2
mc 3
38
69
31
B Lao ng, Thng binh v

X hi
286
180
106
B Nng nghip v Pht trin

nng thn
264
34
192
Ngn hng Nh nc Vit Nam
224
B Ti nguyn v Mi trng
212
B Gio dc v o to
205
181
B Cng Thng
200
198
B Khoa hc v Cng ngh
161
24
149
142
B Y t
133
130
B T php
112
62
50
10
DIAP - MIC
223
147
136
65
1
23
9
2
2
10
47
18
20
TT
n v
Nm 2009
TS
11
B Ngoi giao
70
12
B Ti chnh
17
13
B Xy dng
10
14
B K hoch v u t
15
B Ni v
16
B Giao thng vn ti
Nm 2008
DVHCC
DVHCC
DVHCC
DVC
DVHCC
DVHCC
DVHCC
mc 1
mc 2
mc 3
khc
mc 1
mc 2
mc 3
67
17
2
24
Bng 3.3 S lng dch v cng trc tuyn cc mc trn Website/Portal

ca cc B v c quan ngang B hoc trn Website/Portal cc n v trc thuc
nm 2009 (du - trong ct Tng s (TS) l n v khng c s liu)
n thng 12/2009, c 6 B, c quan ngang B cung cp dch v hnh chnh
cng trc tuyn mc 3, tng 4 n v so vi nm 2008. Danh sch dch v hnh
chnh cng trc tuyn mc 3 do cc B, c quan ngang B cung cp th hin trong
bng 3.4.
TT
1
a ch trang thng tin in t

B Cng Thng
Tn dch v hnh chnh cng mc 3

- Qun l v cp chng nhn xut x in t
- Cp gip php nhp khu t ng
- ng k cp php tn s v tuyn in
- ng k tn min ting Vit
- Thng bo s dng tn min quc t
B Ngoi giao
- Min th thc cho ngi Vit Nam nh c

nc ngoi
B Gio dc v o to
- H s ng k d thi
B Khoa hc v Cng ngh
- Cp php cho cc c s bc x
Ngn hng Nh nc Vit Nam
- Qun l cp pht b m ngn hng
Bng 3.4 Danh sch dch v hnh chnh cng trc tuyn mc 3
ti cc B, c quan ngang B nm 2009
b) Ti cc tnh, thnh ph trc thuc Trung ng
n thng 12/2009, c 44/63 tnh, thnh bo co s liu v vic cung cp
dch v cng trc tuyn trn Website/Portal ca cc c quan qun l nh nc ti a
DIAP - MIC
21
phng. 19 a phng khng c bo co l: Bc Kn, Bc Ninh, Bn Tre, Bnh

Dng, Cao Bng, H Giang, Hi Phng, Hng Yn, Kin Giang, Qung Nam, Qung
Tr, Sn La, Ty Ninh, Thi Nguyn, Vnh Long, Yn Bi. S liu c th c th hin
ti bng 3.5.
TT
a phng
2009
Tng
s
2008
Mc
1
Mc
2
Mc
3
DVC
khc
Mc
1
Mc
2
Mc
3
Tp H Ch Minh
3841
2491
1335
15
104
74
H Ni
2262
690
1562
10
348
115
Qung tr
2150
808
1342
13
Qung Ninh
2118
2111
H Tnh
1827
1824
Tha Thin Hu
1701
908
ng Thp
1670
Cn Th
1665
960
Ngh An
1660
716
10
Gia Lai
1635
11
Ph Th
1616
12
Sc Trng
1611
13
Bnh Phc
1595
14
Thanh Ha
1584
15
Kon Tum
1563
16
Qung Bnh
17
785
10
7
112
215
21
301
13
705
48
11
944
22
1635
1649
536
985
21
74
38
10
27
1611
1547
1584
100
672
891
19
1504
624
864
109
135
Tin Giang
1451
229
1222
49
18
H Nam
1447
1439
19
Hi Phng
1431
1431
20
Thi Bnh
1426
1426
21
Yn Bi
1396
564
832
22
Lm ng
1374
465
909
23
Nam nh
1368
24
C Mau
1253
1222
31
25
Bnh Thun
1231
245
974
26
Bc Giang
1190
477
713
27
Lo Cai
1154
547
567
38
28
ng Nai
1153
373
773
29
Qung Ngi
1111
531
580
DIAP - MIC
16
49
10
1368
1
29
25
1
22
3
2
1
22
TT
a phng
2009
2008
Tng
Mc
Mc
Mc
DVC
Mc
Mc
Mc
khc
30
Tr Vinh
1081
1080
31
Ninh Thun
1039
1039
32
Lng Sn
1025
843
167
33
Hu Giang
381
157
220
34
Kin Giang
376
375
35
Vnh Phc
296
280
36
Long An
282
119
160
37
Bnh nh
235
104
131
120
38
B Ra - Vng Tu
211
190
21
176
13
39
Hi Dng
198
66
132
110
10
40
in Bin
129
22
95
41
Lai Chu
118
21
97
42
Bc Liu
104
43
k Lk
84
61
15
44
Khnh Ha
84
82
45
Bn Tre
66
55
46
Nng
47
47
An Giang
21
48
Tuyn Quang
49
Ph Yn
50
Bc Ninh
51
Bnh Dng
52
Hng Yn
53
Qung Nam
14
54
Ty Ninh
216
7
1
11
194
102
2
2
12
103
35
2
94
21
Bng 3.5 S lng dch v cng cc mc c cung cp trn trang thng tin in t
ca cc a phng v cc n v trc thuc nm 2009 (du - trong ct Tng s l
a phng khng c s liu)
Hnh 3.1 cho thy t l cc a phng c cung cp dch v cng trc tuyn v
dch v cng trc tuyn mc 3.
DIAP - MIC
23
Hnh 3.1 Biu t l a phng cung cp dch v cng trc tuyn nm 2009
Danh sch cc dch v hnh chnh cng trc tuyn mc 3 c trin khai ti
tng tnh, thnh ph c th hin trong Bng 3.6.
TT
1
Tn Dch v cng
Bnh Phc (38 dch v)
ng k kinh doanh
1
ng k kinh doanh cng ty c phn
ng k kinh doanh DNTN
ng k kinh doanh cng ty TNHH 1 thnh vin
ng k kinh doanh cng ty Hp doanh
ng k thnh lp chi nhnh
ng k thnh lp vn phng i din
ng k thnh lp a im kinh doanh
ng k thay i tr s cng ty
10
ng k thay i nghnh ngh kinh doanh
11
ng k thay i tn doanh nghip
12
ng k thay i ngi i din
13
Thng bo kt np thnh vin cty TNHH/ cng ty c phn
14
ng k thay i vn iu l
15
ng k thay i vn u t ca DNTN
16
Thng bo thay i b sung thnh vin cng ty Hp doanh
17
Thng bo thay i thnh vin cty TNHH/cng ty c phn do chuyn nhng
18
Thng bo thay i thnh vin cty TNHH/cng ty c phn do tha k
DIAP - MIC
24

TT
Tn Dch v cng
19
Thng bo tm ngng hot ng ca doanh nghip
20
Thng bo gii th nghip
21
Thng bo bn doanh nghip
Cp php xy dng
Ti tnh
22
ng k cp php xy dng cho cng trnh d n

Huyn ng Ph
23
24
n ngh cp giy php xy dng cho nh nng thn

Huyn B p
25
26

Huyn Phc Long
27
28

Huyn Lc Ninh
29
30

Huyn Chn Thnh
31
32

Huyn B ng
33
34

Huyn Bnh Long
35
36

Huyn ng Xoi
37
38
Lo Cai (38 dch v)

1
Cp php xut bn ti liu khng kinh doanh
Cp php xut bn bn tin
DIAP - MIC
25

TT
Tn Dch v cng
3
Cp php hot ng ngnh in
Cp php hp bo
Cp php hot ng trin lm, hi ch xut bn phm
ng k doanh nghip t nhn
ng k cng ty TNHH 1 thnh vin
ng k cng ty TNHH 2 thnh vin tr ln
ng k cng ty hp danh
10
ng k cng ty c phn
11
12
ng k thnh lp VP i din
13
ng k thay i ni dung ng k dn ti thay i ni dungng k thu , mu du

ca doanh nghip, chi nhnh, vn phng i din
ng k thay i a im ng k thnh lp
14
15
17
Cp li giy chng nhn ng k, giy chng nhn ng k hot ng trong trng

hp b mt
Cp li giy chng nhn ng k, giy chng nhn ng k hot ng trong trng
hp b rch, nt, chy hoc b tiu hy di khc hnh thc khc
Cp chng nhn ng k cc cng ty c thnh lp trn c s chia cng ty
18
Cp chng nhn ng k cc cng ty c thnh lp trn c s tch cng ty
19
Cp chng nhn ng k cc cng ty c thnh lp trn c s hp nht cng ty
20
Cp chng nhn ng k cc cng ty c thnh lp trn c s st nhp cng ty
21
Cp chng nhn ng k cc cng ty c thnh lp trn c s chuyn i cng ty
22
Cp mi M s thu
23
Th tc ng k con du
24
Cp chng ch hnh ngh dc.
25
i chng ch hnh ngh dc
26
Cp li chng ch hnh ngh dc
27
Gia hn chng ch hnh ngh dc
28
Cp giy chng nhn iu kin kinh doanh thuc
29
Cp li giy chng nhn iu kin kinh doanh thuc do b mt
30
Thay i tn c s, a im, ngi qun l
31
Gia hn giy chng nhn iu kin kinh doanh thuc
32
Cp mi chng ch hnh ngh y t t nhn
33
Cp li chng ch hnh ngh y t t nhn
34
Gia hn chng ch hnh ngh y t t nhn
16
DIAP - MIC
26

TT
Tn Dch v cng
35
Cp mi giy chng nhn iu kin hnh ngh y t t nhn
36
Cp i giy chng nhn iu kin hnh ngh y t t nhn
37
Cp li giy chng nhn iu kin hnh ngh y t t nhn
38
Gia hn giy chng nhn iu kin hnh ngh y t t nhn
Nng (35 dch v)

ng k kinh doanh
1
Cp li giy chng nhn ng k h c th
Thay i ni dung kinh doanh h c th
ng k tm ngng kinh doanh h c th
ng k ngng hn kinh doanh h c th
Theo di h s ng k
ng k cng ty c phn
10
ng k cng ty Hp danh
11
ng k cng ty Nh nc
12
ng k vn phng i din
13
14
ng k h kinh doanh c th
u thu
15
u thu trc tuyn
Cp giy php X-quang

16
Cp php hot ng c s bc x
17
Gia hn hot ng c s bc x
18
sa i giy php c s bc x
19
Cp li giy php c s bc x
ng k cp giy php xy dng

20
Cp giy php xy dng
21
Cp giy php xy dng tm
22
Gia hn giy php xy dng
23
ng k cp giy php xy dng
24
ng k hnh ngh gim st
DIAP - MIC
27

TT
Tn Dch v cng
25
ng k hnh ngh kin trc trc tuyn
26
ng k xc nhn quy hoch trc tuyn
27
ng k xc nhn quy hoch trc tuyn
ng k cp giy php u t cho cc doanh nghip u t vo cc khu cng nghip
28
ng k u t khng thnh lp doanh nghip/chi nhnh
29
ng k u t gn vi thnh lp doanh nghip
30
ng k du t gn vi thnh lp chi nhnh
31
ng k thnh lp Hi
32
ng k cp giy php t VP i din ti Nng
33
ng k thuyn chuyn cng tc ca CBCC trn a bn thnh ph
34
ng k c tip nhn cn b theo din thu ht ngun nhn lc
35
ng k cp giy php s lao ng
An Giang (21 dch v)

ng k kinh doanh
1
ng k cng ty c phn
Th tc ng k thnh lp cng ty TNHH 1 thnh vin
Th tc ng k thnh lp cng ty TNHH 2 thnh vin
ng k lp chi nhnh
ng k vn phng i din
ng k i giy php li xe
ng k hnh chnh cp mi Giy chng nhn phng tin thy ni a
ng k/xa ng k phng tin thy ni a
10
ng k h scp chng ch hnh ngh Y Dc t nhn
11
ng k h s cp chng nhn iu kin hnh ngh
12
ng k chng nhn iu kin an ton v sinh thc phm
13
ng k cng b tiu chun sn phm
14
ng k qung co
15
ng k h s cp mi Giy chng nhn kinh doanh hc th
16
ng k h s thay i ni dung ng k kinh doanh
17
ng k h s cp mi Giy chng nhn kinh doanh h c th (cp li)
18
ng k h s cp mi Giy chng nhn kinh doanh HTX
19
ng k h s cp mi Giy chng nhn kinh doanh HTX (cp li)
DIAP - MIC
28

TT
Tn Dch v cng
20
Th tc ng k thay i ni dung ng k H c th
21
Th tc ng k thay i ni dung ng k HTX
Ph Th (21 dch v)
ng k cp php kinh doanh
1
ng k thnh lp cng ty c phn
ng k thnh lp doanh nghip t nhn
ng k thnh lp cng ty TNHH 1 thnh vin
ng k thnh lp cng ty TNHH 2 thnh vin tr ln
ng k thnh lp cng ty Hp danh
ng k thnh lp a im kinh doanh
ng k thay i
9
ng k thay i a ch tr s chnh ca cng ty
10
ng k thay i ngnh ngh kinh doanh
11
ng k thay i tn doanh nghip
12
ng k thay i ngi i din
13
Thng bo kt np thnh vin cty TNHH/ cty c phn
14
ng k thay i vn iu l ca cng ty
15
ng k thay i vn u t ca DNTN
16
Thng bo thay i b sung thnh vin cty Hp doanh
17
Thng bo thay i thnh vin cng ty TNHH/c phn do chuyn nhng
18
Thng bo thay i thnh vin cng ty TNHH/c phn do tha k
19
Thng bo tm ngng hot ng ca doanh nghip
20
Thng bo gii th doanh nghip
21
Thng bo bn doanh nghip
Qung Bnh (16 dch v)

1
ng k i vi cng ty c phn, thnh lp cng ty c phn
ng k i vi cng ty TNHH 2 thnh vin tr ln
ng k i vi cng ty TNHH 1 thnh vin: C nhn
ng k i vi cng ty TNHH 1 thnh vin: T chc
ng k i vi DNTN
ng k hot ng (thnh lp) VP i din ca cng ty c phn
DIAP - MIC
29

TT
Tn Dch v cng
7
ng k hot ng (thnh lp) chi nhnh ca cng ty c phn
ng k hot ng (thnh lp) chi nhnh ca cng ty hp danh
ng k hot ng (thnh lp) VP i din ca cng ty hp danh
10
ng k hot ng (thnh lp) chi nhnh ca cng ty TNHH 2 thnh vin tr ln
11
ng k hot ng (thnh lp) chi nhnh ca cng ty TNHH 1 thnh vin
12
ng k hot ng (thnh lp) VP i din ca cng ty TNHH 2 thnh vin tr ln
13
ng k hot ng (thnh lp) VP i din ca cng ty TNHH 1 thnh vin
14
ng k hot ng (thnh lp) chi nhnh ca DNTN
15
ng k hot ng (thnh lp) VP i din ca DNTN
16
ng k lp chi nhnh/VP i din trc thuc HTX
Thnh ph H Ch Minh (15 dch v)

1
ng k cp php kinh t
ng k cp php xy dng
ng k xc nhn h s vn ha
ng k xc nhn h s lao ng
ng k Khai trnh s dng lao ng qua mng
ng k cp bn sao h tch qua mng
ng k cp bn sao giy khai sinh
ng k cp bn sao giy chng t
ng k cp bn sao giy chng nhn ng k kt hn
10
ng k KD doanh nghip t nhn
11
12
ng k KD cng ty c phn
13
14
ng k VP i din
15
ng k thay i ni dung ng k kinh doanh
Vnh Phc (11 dch v)

1
ng k thm duyt phng chy cha chy
Th tc cp giy chng nhn iu kin v PCCC
Nghim thu v PCCC
ng k KD cng ty c phn
ng k KD cng ty TNHH 1 thnh vin
DIAP - MIC
30

TT
Tn Dch v cng
7
ng k KD cng ty TNHH 2 thnh vin
ng k KD lp chi nhnh
ng k KD lp VP i din
10
Cp m s doanh nghip
11
Khc du
H Ni (10 dch v)
1
ng k cng ty TNHH hai thnh vin tr ln
ng k kinh doanh cng ty C phn
ng k kinh doanh cng ty Hp danh
ng k kinh doanh cng ty Nh nc
ng k kinh doanh cng ty TNHH mt thnh vin do c nhn l ch s hu
ng k kinh doanh cng ty TNHH mt thnh vin do t chc l ch s hu
Thay i ni dung ng k kinh doanh ca DN
Thng bo lp chi nhnh
10
10
11
Thng bo lp vm phng i din
k Lk (8 dch v)
1
ng k cng ty c phn
ng k lp chi nhnh
ng k lp VP i din
Cp m s doanh nghip
Khc du
H Nam (8 dch v)
1
ng k cng ty CP
ng k lp chi nhnh
ng k lp vn phng i din
Cp m s doanh nghip
DIAP - MIC
31

TT
Tn Dch v cng
8
12
13
14
Lng Sn (8 dch v)
1
ng k kinh doanh doanh nghip t nhn
Cp m s doanh nghip
Khc du doanh nghip
Bnh Thun (6 dch v)

1
ng k kinh doanh doanh nghip t nhn
ng k kinh doanh cng ty TNHH mt thnh vin
ng k kinh doanh cng ty TNHH hai thnh vin tr ln
ng k kinh doanh cng ty hp danh
Theo di h s ng k kinh doanh
Qung Ninh (6 dch v)

1
ng k thnh lp doanh nghip i vi cng ty TNHH 1 thnh vin (ch s hu l

c nhn)
ng k thnh lp doanh nghip i vi cng ty TNHH 1 thnh vin (ch s hu l t
chc)
ng k thnh lp doanh nghip i vi cng ty TNHH 2 thnh vin tr ln
ng k thnh lp doanh nghip i vi cng ty c phn
ng k chi nhnh
ng k vn phng i din
15
16
Khc du
ng Nai (5 dch v)
1
ng k cp giy php X-quang
Cp giy chng nhn ng k i vi doanh nghip t nhn
Cp giy chng nhn ng k i vi cng ty TNHH hai thnh vin tr ln
Cp giy chng nhn ng k i vi cng ty c phn
Cp giy chng nhn ng k chi nhnh, VP i din
Hu Giang (4 dch v)
1
DIAP - MIC
32

TT
17
18
Tn Dch v cng
3
ng k cng ty c phn
H Tnh (3 dch v)
1
ng k cng ty TNHH c 2 thnh vin tr ln
ng k cng ty c phn
Tha Thin Hu (1 dch v)

1
Khai bo hi quan in t
Bng 3.6 Danh sch dch v cng trc tuyn mc 3 c trin khai ti cc
a phng tnh n thng 12/2009
3.3.2 Tnh hnh cung cp thng tin phc v ngi dn v doanh

nghip trn Website/Portal
S liu v nh gi v tnh hnh cung cp thng tin phc v ngi dn v doanh
nghip c tng hp theo kt qu kho st nh gi trang thng tin in t ca cc
B, c quan ngang B v a phng do B Thng tin v Truyn thng thc hin trong
nm 2009 (kt qu c B Thng tin v Truyn thng cng b ngy 22/1/2010, ti
a ch: http://mic.gov.vn/vn/newsdetail/tintucsukien_tinhoatdongcuabo/10501/index.mic).
a) Tnh hnh cung cp thng tin ti cc B, c quan ngang B
Vic cung cp thng tin ch yu phc v ngi dn v doanh nghip ca cc
B, c quan ngang B c tin b. Tuy nhin n thng 12/2009, 100% cc B
ngnh vn cha cung cp y thng tin ch yu ln Website/Poratl theo quy nh
ca B Thng tin v Truyn thng ti Thng t s 26/2009/TT-BTTTT ngy 31/7/2009.
Bng 3.7 cho thy bc tranh v mc cn hn ch trong vic cung cp thng tin theo
tng tiu ch ca cc B, c quan ngang B.
TT
Tiu ch
Thng tin gii thiu ca c quan v ca tng n v trc thuc
57.89
H thng vn bn quy phm php lut chuyn ngnh v vn bn

qun l hnh chnh c lin quan
10.53
Thng tin v th tc hnh chnh, dch v cng trc tuyn
5.26
Thng tin tuyn truyn, ph bin, hng dn thc hin php lut,
ch , chnh sch, chin lc, quy hoch chuyn ngnh
63.16
DIAP - MIC
T l n v
(%)
33
Thng tin v d n, hng mc u t, u thu, mua sm cng
21.05
Mc ly kin gp ca t chc, c nhn
15.79
Thng tin qun l, ch o, iu hnh
21.05
Thng tin ting nc ngoi (ting Anh hoc ting khc)
15.79
Chc nng h tr khai thc thng tin
52.63
10
Cp nht y v kp thi thng tin
73.68
11
m bo an ton thng tin
63.16
Bng 3.7 T l Website ca cc B, c quan ngang B cung cp y thng tin ch

yu theo quy nh ca Thng t 26/2009/TT-BTTTT
Qua bng 3.7 cho thy vic cung cp thng tin trc tip lin quan n ngi dn,
c th l Thng tin v th tc hnh chnh, dch v cng trc tuyn, Mc ly kin gp
ca t chc, c nhn, Thng tin qun l, ch o, iu hnh, cn rt hn ch.
b) Tnh hnh cung cp thng tin ti cc tnh, thnh ph trc thuc Trung ng
Tnh n thng 12/2009 c 60/63 tnh thnh ph trc thuc Trung ng c
Website/Portal. 03 tnh cha c Website l k Nng, Ha Bnh v Ninh Bnh. Vic
cung cp thng tin ch yu phc v ngi dn v doanh nghip ca a s a
phng cn rt hn ch. Bng 3.8 cho thy s thiu ht v thng tin cung cp ln
Website/Portal ca cc tnh, thnh ph trc thuc Trung ng theo quy nh ca
Thng t 26/2009/TT-BTTTT.
TT
Tiu ch
Thng tin gii thiu ca c quan v ca tng n v trc thuc
5.00
H thng vn bn quy phm php lut chuyn ngnh v vn bn

qun l hnh chnh c lin quan
5.00
Thng tin v th tc hnh chnh, dch v cng trc tuyn
3.33
Thng tin tuyn truyn, ph bin, hng dn thc hin php lut,
ch , chnh sch, chin lc, quy hoch chuyn ngnh
20.00
Thng tin v d n, hng mc u t, u thu, mua sm cng
3.33
Mc ly kin gp ca t chc, c nhn
3.33
Thng tin qun l, ch o, iu hnh
10.00
Thng tin ting nc ngoi (ting Anh hoc ting khc)
3.33
DIAP - MIC
T l a phng
(%)
34
Chc nng h tr khai thc thng tin
16.67
10
Cp nht y v kp thi thng tin
6.67
11
m bo an ton thng tin
70.00
Bng 3.8 T l Website/Portal ca cc tnh, thnh ph trc thuc Trung ng cung cp

y thng tin ch yu theo quy nh ca Thng t 26/2009/TT-BTTTT
tnh n thng 12/2009
Theo kt qu nh gi trang thng tin in t ca B Thng tin v Truyn thng
nm 2009, vi tng im nh gi vic cung cp y thng tin ti a phng l 85
v phn loi s lng Website/Portal p ng y yu cu v cung cp thng tin
ch yu theo quy nh ca Thng t 26/2009/TT-BTTT lm 3 mc: di 43 im, t 44
n 66 im v trn 66 im, t l Website/Portal trong tng mc c th hin trong
Hnh 3.2. Theo , s a phng khng p ng 50% v cung cp thng tin theo yu
cu chim 30%, ch c 5% a phng cung cp tt thng tin theo quy nh.
Hnh 3.2 T l Website ca a phng phn theo mc p ng y yu cu v

cung cp thng tin ch yu theo quy nh ca Thng t 26/2009/TT-BTTT
tnh n thng 12/2009
DIAP - MIC
35
PHN 2
NG DNG CNG NGH THNG
TIN TRONG CNG NG V
DOANH NGHIP
DIAP - MIC
36
CHNG 4
TNH HNH NG DNG CNG NGH THNG TIN

TRONG CNG NG
4.1 S lng my tnh
Trn phm vi ton quc:
- S my tnh c nhn /100 dn n nm 2009 l: 5,19
- S h gia nh c my tnh vi tnh /100 h gia nh s b n nm 2008 l:
10,35. Hnh 4.1 cho thy mc tng trng my tnh trong cc h gia nh.
Hnh 4.1: Biu tng trng s h gia nh c my tnh vi tnh /100 h gia nh
4.2 S dng Internet

- S h gia nh c kt ni Internet/ 100 h gia nh: 9,17
- Tnh n thng 10/2009, s ngi s dng Internet t 22.779.887 ngi,
chim t l 26,55% dn s ton quc. Mc tng trng ngi s dng Internet
trong 3 nm 2007-2009 t t l xp x 15%. S liu ngi s dng Internet trong 6
nm gn y c th hin chi tit trong Bng 4.1 v biu tng trng ngi s
dng Internet c th hin trong hnh 4.2.
Nm
2004
DIAP - MIC
S lng ngi s dng

Internet
6.345.049
T l dn s s
dng Internet
(%)
7,69 %
Mc tng
trng ngi
s dng so vi
nm trc (%)
37
2005
10.710.980
12,90 %
68,8 %
2006
14.683.783
17,67 %
37,1 %
2007
17.718.112
21,05 %
20,7 %
2008
20.834.401
24,40 %
17,6 %
2009
(12/2009)
22.779.887
26,55 %
9,3 %
Bng 4.1. S lng ngi s dng Internet hng nm
Hnh 4.2: Biu tng trng s ngi s dng Internet
Cng vi mc tng trng ngi s dng Internet, xu hng ngi dn kt

ni Internet bng rng ngy cng tng (Hnh 4.3).
Hnh 4.3. Mc tng trng thu bao Internet bng thng rng giai on 2004-2009
DIAP - MIC
38
Tng trng pht trin Internet mnh chnh l iu kin thun li cho vic xy
dng chnh ph in t. Mc d cha c s liu thng k v s ngi s dng Internet
theo tng a phng, tuy nhin s liu thng k v s lng thu bao Internet bng
thng rng theo cc vng min cho thy mt ngi dn s dng Internet v mc
tng trng mnh s ngi s dng Internet tp trung ch yu ti cc tnh, thnh ph
ln c bit l ti 10 tnh/thnh ph ng bng Sng Hng (38%) v 8 tnh/thnh ph
ng Nam B (33%) (Hnh 4.4 v 4.5). S liu chi tit v thu bao Internet bng rng
theo tng a phng c th hin trong bng 4.2.
Hnh 4.4. Biu phn b thu bao Internet bng rng theo vng min nm 2008
Hnh 4.5. Biu mt s dng Internet theo vng, min
DIAP - MIC
39
TT
Tn tnh/TP
C NC
10 tnh/TP ng bng
Sng Hng
Dn s (*) 1000
ngi
S lng TB truy nhp Internet

xDSL
Mt thu
bao Internet
bng rng
(thu
bao/100 dn)
2007
2008
2007
2008
2006
2007
2008
85.155
86.211
593.699
1.220.137
20252.466
1.43
2.61
18,400.60
18.545
221.945
379.53
843.852
2.06
4.55
6.166
192.407
283.93
667.832
8.63
10.92
3.691
7.573
TP H Ni
3,289.30
(H Ty c)
2,561.20
Vnh Phc
1,190.40
1.015
962
5.25
15.237
0.44
1.5
Bc Ninh
1,028.80
1.023
2.298
8.126
17.853
0.79
1.75
Hi Dng
1,732.80
1.745
2.925
14.521
24.163
0.84
1.38
TP Hi phng
1,827.70
1.846
12.101
36.037
62.971
1.95
3.41
Hng Yn
1,156.50
1.167
1.65
5.195
11.1
0.45
0.95
Thi Bnh
1,868.80
1.873
1.554
4.02
10.158
0.22
0.54
H Nam
825.4
834
1.637
3.455
7.862
0.42
0.94
0.3
10
Nam nh
1,991.20
1.99
1.673
8.47
17.76
0.43
0.89
11
Ninh Bnh
928.5
936
750
2.953
8.916
0.32
0.95
9,543.90
9.652
19.229
61.79
127.23
0.65
1.32
12
H Giang
694
705
436
2.809
6.032
0.4
0.86
13
Cao Bng
523
528
459
1.843
3.942
0.35
0.75
14
Bc Kn
306
309
426
1.365
2.842
0.45
0.92
15
Tuyn Quang
737.7
747
1.23
3.93
5.844
0.53
0.78
16
Lo Cai
589.5
602
769
2.964
7.215
0.5
1.2
11 tnh ng Bc
17
Yn Bi
18
Thi Nguyn
749.1
750
701
3.086
6.296
0.41
0.84
1,137.70
1.149
2.196
7.047
15.524
0.62
19
Lng Sn
1.35
751.8
759
2.947
6.102
11.263
0.81
20
1.48
Qung Ninh
1,097.80
1.11
6.029
20.118
37.054
1.83
3.34
21
Bc Giang
1,608.50
1.628
1.448
4.79
14.173
0.3
0.87
22
Ph Th
1,348.80
1.365
2.588
7.736
17.045
0.57
1.25
4 tnh Ty Bc
2,650.10
2.665
2.256
8.608
27.259
0.32
1.02
23
in Bin
467.8
476
531
2.048
3.91
0.44
0.82
24
Lai Chu
25
Sn La
26
Ho Bnh
6 tnh Bc Trung B
330.5
335
398
990
2.548
0.3
0.76
1,022.30
1.037
606
2.843
10.801
0.28
1.04
829.5
818
721
2.727
10
0.33
1.22
10,722.70
10.795
14.406
54.199
114.727
0.51
1.06
27
Thanh Ho
3,697.20
3.713
3.786
12.628
31.904
0.34
0.86
28
Ngh An
3,103.40
3.131
2.661
12.827
24.359
0.41
0.78
29
H Tnh
1,290.00
1.307
927
3.946
9.987
0.31
0.76
30
Qung Bnh
854.9
858
1.239
5.8
11.87
0.68
1.38
31
Qung Tr
626.3
636
1.145
5.69
11.003
0.91
1.73
32
Tha Thin - Hu
1,150.90
1.151
4.648
13.29
25.604
1.15
2.22
6 tnh Duyn hi Nam

Trung B
7,185.20
7.253
24.137
81.448
141.579
1.13
1.95
33
TP Nng
805.4
818
10.947
32.801
55.546
4.07
6.79
34
Qung Nam
1,484.30
1.492
2.393
8.808
17.45
0.59
1.17
35
Qung Ngi
1,288.90
1.303
1.714
6.265
11.885
0.49
0.91
DIAP - MIC
40
TT
Tn tnh/TP
36
Bnh nh
37
Ph Yn
38
Dn s (*) 1000
ngi
S lng TB truy nhp Internet

xDSL
2007
2006
2008
2007
2008
Mt thu
bao Internet
bng rng
(thu
bao/100 dn)
2007
2008
1,578.90
1.593
3.112
8.608
16.048
0.55
1.01
880.7
886
1.231
4.661
8.112
0.53
0.92
Khnh Ho
1,147.00
1.162
4.74
20.305
32.538
1.77
2.8
5 tnh Ty Nguyn
4,935.20
5.004
7.526
35.934
73.392
0.73
1.47
389.9
402
546
2.72
5.528
0.7
1.38
39
Kon Tum
40
Gia Lai
1,165.80
1.189
1.342
4.65
12.596
0.4
1.06
41
k Lk
1,759.10
1.777
1.505
9.101
20.015
0.52
1.13
42
k Nng
421.6
431
776
2.686
5.196
0.64
1.21
43
Lm ng
1,198.80
1.206
3.357
16.777
30.057
1.4
2.49
14,193.20
14.601
279.669
500.217
741.736
3.52
5.08
1.08
8 tnh/ TP ng Nam
B
44
Ninh Thun
574.8
583
642
3.491
6.329
0.61
45
Bnh Thun
1,170.70
1.189
2.692
8.555
15.433
0.73
1.3
46
Bnh Phc
823.6
835
851
4.176
12.228
0.51
1.46
47
Ty Ninh
1,053.80
1.059
2.982
8.341
15.904
0.79
1.5
48
Bnh Dng
1,022.70
1.072
5.039
19.054
38.033
1.86
3.55
49
ng Nai
2,253.30
2.29
5.297
21.668
50.589
0.96
2.21
50
B Ra - Vng Tu
947.3
961
9.779
24.023
39.377
2.54
4.1
51
TP H Ch Minh
6,347.00
6.612
252.387
410.909
563.843
6.47
8.53
17,524.00
17.695
24.531
98.411
182.691
0.56
1.03
13 tnh/ TP ng bng
Sng Cu Long
52
Long An
1,430.60
1.439
1.876
7.772
16.771
0.54
1.17
53
Tin Giang
1,724.80
1.742
2.263
9.59
18.202
0.56
1.04
54
Bn Tre
1,354.10
1.36
1.576
7.238
16.631
0.53
1.21
55
Tr Vinh
1,045.80
1.062
1.699
3.93
6.804
0.38
0.64
56
Vnh Long
1,062.60
1.069
1.268
4.551
10.026
0.43
0.94
57
ng Thp
1,672.60
1.683
1.426
6.872
13.566
0.41
0.81
58
An Giang
2,231.00
2.251
2.775
10.241
19.694
0.46
0.88
59
Kin Giang
1,705.20
1.728
2.748
14.191
21.36
0.83
1.24
60
Cn Th
1,154.90
1.171
4.594
15.951
25.159
1.38
2.15
61
Hu Giang
798.8
809
838
2.361
4.442
0.3
0.55
62
Sc Trng
1,283.60
1.302
965
5.557
11.912
0.43
0.92
63
Bc Liu
819
829
1.125
5.246
7.922
0.64
0.96
64
C Mau
1,241.00
1.251
1.378
4.911
10.402
0.4
0.83
Bng 4.2. S lng thu bao Internet bng rng theo tng a phng n nm 2008
DIAP - MIC
41
CHNG 5
TNH HNH NG DNG CNG NGH THNG TIN

TRONG DOANH NGHIP VA V NH
Trong nm 2009, B Thng tin v Truyn thng phi hp vi Phng Cng nghip
v Thng mi Vit Nam tin hnh iu tra hnh ng dng CNTT ca cc doanh
nghip trn phm vi ton quc.
Mt bng cu hi c gi i cho cc doanh nghip chn mu trn 63 tnh,
thnh ph trc thuc Trung ng vi tng s 980 doanh nghip tr li. Bng cu hi
cp n nhiu kha cnh ca CNTT-TT nh: h tng phn cng, phn mm, ng
dng Internet v thng mi in t, nhn s CNTT, s dng dch v hnh chnh cng
trc tuyn.
Trong s doanh nghip iu tra, s doanh nghip l cng ty trch nhim hu hn
chim 48,4%, cng ty c phn chim 48,7%.
S doanh nghip c mc doanh thu trung bnh hng nm: di 300 triu ng
chim 4,29%, 300 triu ng - 800 triu ng chim 7,14%, 800 triu ng - 2 t ng
chim 17.24%, 2 t ng - 5 t ng chim 24,80%, 5 t ng - 10 t ng chim
12,14%, Trn 10 t ng 16,22%.
S lao ng thng xuyn trong doanh nghip: s lao ng trung bnh/doanh
nghip l 58 ngi. S doanh nghip c di 50 ngi chim 80,2%, t 50 - di 100
ngi chim 7,9%, t 100 n 200 ngi chim 6,3%, trn 200 ngi chim 4,6%.
5.1 H tng phc v ng dng CNTT

5.1.1 H tng thit b
Bng 5.1 th hin s lng thit b trung bnh s dng trong doanh nghip phn
theo tnh/thnh ph. S liu c sp xp theo s lng my tnh.
S lng trung bnh thit b/doanh nghip
Tn Tnh/Thnh ph
TP. H Ch Minh
An Giang
Tha Thin Hu
Nng
DIAP - MIC
My tnh
bn
21.36
19.40
17.87
17.80
My tnh
xch tay
8.40
2.73
3.47
7.30
My in
5.80
4.53
9.07
2.80
My qut
1.68
0.27
0.53
0.75
My ch
0.64
0.73
0.33
0.30
42

Tn Tnh/Thnh ph
Ty Ninh
H Ni
Sc Trng
Long An
Kin Giang
Gia Lai
Hu Giang
Tin Giang
Khnh Ha
Bnh nh
Bnh Dng
Bc Liu
k Lk
Cn Th
Vnh Phc
Bc Ninh
Hi Phng
ng Thp
Hng Yn
Qung Ninh
Ngh An
Bnh Thun
H Tnh
Lng Sn
Thi Bnh
Vnh Long
Ph Yn
Ha Bnh
H Nam
Ninh Thun
Sn La
Bc Kan
ng Nai
Qung Ngi
Thi Nguyn
Lo Cai
Ph Th
Qung Nam
Tuyn Quang
Kon Tum
Lm ng
C Mau
in Bin
Bn Tre
Nam nh
Bc Giang
Bnh Phc
DIAP - MIC
My tnh
bn
14.47
13.88
12.87
12.80
12.73
12.27
12.27
11.87
10.67
10.60
9.87
9.33
9.00
8.95
8.33
7.87
7.53
7.00
7.00
7.00
6.60
6.47
6.47
6.40
6.40
6.31
6.07
5.80
5.60
5.40
5.33
5.13
4.93
4.73
4.60
4.13
4.13
4.13
4.00
3.93
3.88
3.80
3.80
3.73
3.67
3.53
3.33
My tnh
xch tay
1.80
2.76
1.93
4.00
2.67
3.33
1.53
1.47
2.13
2.27
0.73
2.53
1.27
1.95
2.87
2.13
1.00
1.40
1.75
2.07
2.33
1.73
0.73
0.67
0.80
0.81
1.93
0.87
1.53
1.40
2.13
1.07
1.07
1.73
1.27
1.27
0.87
1.47
0.87
1.07
1.94
0.53
1.13
1.13
1.67
1.20
0.87
My in
7.87
2.68
4.53
3.53
4.87
7.00
5.93
4.80
4.00
3.93
1.07
3.87
2.20
2.90
4.13
2.00
2.00
1.87
3.25
3.13
2.33
2.20
2.60
1.60
3.27
1.69
1.87
1.80
2.47
1.87
2.40
2.20
1.60
1.80
1.80
2.07
2.93
1.60
1.47
1.73
1.69
2.40
1.67
1.40
1.73
1.60
1.67
My qut
0.00
0.68
0.33
0.33
0.33
0.27
0.73
0.53
0.47
0.47
0.00
0.07
0.40
0.35
0.13
0.67
0.40
0.07
0.13
0.40
0.27
0.00
0.07
0.00
0.27
0.00
0.07
0.27
0.20
0.13
0.27
0.07
0.13
0.07
0.13
0.07
0.07
0.07
0.13
0.00
0.25
0.20
0.00
0.00
0.27
0.27
0.00
My ch
0.33
0.48
0.40
0.80
0.40
0.13
0.20
0.27
0.40
0.07
0.00
0.07
0.33
0.10
0.27
0.20
0.00
0.00
0.63
0.27
0.13
0.00
0.07
0.33
0.13
0.00
0.67
0.13
0.00
0.07
0.47
0.00
0.07
0.00
0.07
0.20
0.00
0.13
0.27
0.07
0.44
0.27
0.13
0.07
0.20
0.00
0.27
43

Tn Tnh/Thnh ph
My tnh
bn
Qung Bnh
k Nng
Hi Dng
B Ra Vng Tu
Qung Tr
Thanh Ha
Cao Bng
H Giang
Lai Chu
Tr Vinh
Ninh Bnh
Yn Bi
Trung bnh
c nc
My tnh
xch tay
My in
My qut
My ch
3.27
3.20
3.20
3.13
3.13
3.07
2.93
2.87
2.80
2.67
2.64
2.00
1.20
1.40
0.60
1.73
1.47
0.87
0.87
0.80
1.07
0.60
0.21
0.63
1.07
1.20
1.33
1.53
1.60
1.60
1.93
1.00
1.27
1.73
1.36
1.19
0.00
0.00
0.07
0.40
0.00
0.00
0.13
0.00
0.00
0.13
0.00
0.00
0.00
0.00
0.00
0.20
0.33
0.00
0.27
0.00
0.00
0.07
0.36
0.00
7.42
1.84
2.70
0.24
0.21
Bng 5.1. S lng trung bnh thit b tin hc/doanh nghip phn theo a phng
5.1.2 H tng mng v kt ni Internet

Bng 5.2 cho thy bc tranh v vic u t s dng mng my tnh trong doanh
nghip phn theo a phng.
Tn Tnh/Thnh ph
T l doanh nghip c mng my tnh

Mng LAN
Khnh Ha
TP. H Ch Minh
Bc Kan
Qung Ninh
Tha Thin Hu
Kin Giang
Ty Ninh
Tin Giang
Vnh Phc
Ha Bnh
Long An
k Lk
in Bin
Ph Yn
Nng
Hng Yn
An Giang
Bc Ninh
Ninh Thun
H Ni
Hi Phng
DIAP - MIC
100.00%
96.00%
93.33%
93.33%
93.33%
86.67%
86.67%
86.67%
86.67%
80.00%
80.00%
66.67%
66.67%
66.67%
65.00%
62.50%
60.00%
60.00%
60.00%
56.00%
53.33%
Mng WAN
0.00%
4.00%
0.00%
0.00%
6.67%
0.00%
13.33%
0.00%
0.00%
0.00%
13.33%
0.00%
0.00%
26.67%
0.00%
25.00%
20.00%
0.00%
0.00%
32.00%
0.00%
Mng Intranet
0.00%
4.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Mng WiFi
26.67%
88.00%
0.00%
6.67%
33.33%
20.00%
6.67%
13.33%
26.67%
0.00%
46.67%
6.67%
13.33%
20.00%
35.00%
18.75%
26.67%
20.00%
20.00%
24.00%
13.33%
44
Tn Tnh/Thnh ph
T l doanh nghip c mng my tnh

Mng LAN
Hu Giang
Qung Nam
Cn Th
Bc Giang
Bn Tre
Sn La
Thi Bnh
Tuyn Quang
Lm ng
H Nam
H Tnh
Kon Tum
Ngh An
B Ra Vng Tu
Bc Liu
Gia Lai
Lng Sn
Lo Cai
Nam nh
Qung Ngi
Qung Tr
Sc Trng
Bnh nh
Bnh Phc
Bnh Thun
C Mau
Cao Bng
k Nng
ng Nai
ng Thp
H Giang
Qung Bnh
Thi Nguyn
Thanh Ha
Tr Vinh
Vnh Long
Bnh Dng
Hi Dng
Lai Chu
Ph Th
Ninh Bnh
Yn Bi
T l TB c nc
53.33%
53.33%
50.00%
46.67%
46.67%
46.67%
46.67%
46.67%
43.75%
40.00%
40.00%
40.00%
40.00%
33.33%
33.33%
33.33%
33.33%
33.33%
33.33%
33.33%
33.33%
33.33%
26.67%
26.67%
26.67%
26.67%
26.67%
26.67%
26.67%
20.00%
20.00%
20.00%
20.00%
20.00%
20.00%
18.75%
13.33%
13.33%
13.33%
13.33%
7.14%
6.25%
46.52%
Mng WAN
6.67%
20.00%
0.00%
0.00%
0.00%
46.67%
33.33%
0.00%
50.00%
0.00%
0.00%
0.00%
20.00%
0.00%
0.00%
40.00%
66.67%
6.67%
6.67%
0.00%
66.67%
0.00%
0.00%
53.33%
0.00%
60.00%
60.00%
0.00%
40.00%
0.00%
0.00%
0.00%
0.00%
0.00%
33.33%
0.00%
0.00%
0.00%
0.00%
13.33%
0.00%
0.00%
12.17%
Mng Intranet
Mng WiFi
0.00%
0.00%
10.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13.33%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.61%
33.33%
13.33%
20.00%
13.33%
20.00%
20.00%
0.00%
0.00%
37.50%
13.33%
6.67%
13.33%
33.33%
13.33%
20.00%
33.33%
13.33%
13.33%
13.33%
6.67%
20.00%
33.33%
20.00%
6.67%
6.67%
13.33%
0.00%
13.33%
13.33%
13.33%
0.00%
0.00%
13.33%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
16.26%
Bng 5.2 T l doanh nghip c mng my tnh phn theo a phng
DIAP - MIC
45
Kt ni Internet: Bng 5.3 v hnh 5.1 th hin t l doanh nghip kt ni Internet

theo 3 loi hnh Dial up, ADSL v Leased line.
Tn Tnh/Thnh ph
B Ra - Vng Tu
Hi Dng
Sc Trng
TP. H Ch Minh
Vnh Long
Yn Bi
Bc Giang
k Lk
in Bin
H Tnh
Ninh Thun
Qung Ngi
H Ni
Cn Th
Bn Tre
H Nam
Khnh Ha
Kin Giang
Thanh Ha
Ninh Bnh
Bnh Dng
Nng
Kon Tum
Lo Cai
Long An
Lm ng
An Giang
Bc Ninh
Bnh Thun
C Mau
k Nng
Ngh An
Qung Ninh
Tha Thin Hu
Tuyn Quang
Bnh Phc
Cao Bng
ng Thp
Hu Giang
Ph Th
Ph Yn
Qung Nam
Sn La
Ty Ninh
Tin Giang
Bnh nh
ng Nai
DIAP - MIC
Loi hnh kt ni
Dial up
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
10.00%
13.33%
0.00%
6.67%
6.67%
0.00%
0.00%
0.00%
10.00%
0.00%
6.67%
0.00%
25.00%
13.33%
13.33%
20.00%
13.33%
13.33%
20.00%
33.33%
20.00%
20.00%
13.33%
13.33%
26.67%
26.67%
26.67%
26.67%
26.67%
33.33%
33.33%
40.00%
13.33%
13.33%
ADSL
100.00%
100.00%
100.00%
96.00%
93.75%
93.75%
93.33%
93.33%
93.33%
93.33%
93.33%
93.33%
92.00%
90.00%
86.67%
86.67%
86.67%
86.67%
86.67%
85.71%
80.00%
80.00%
80.00%
80.00%
80.00%
75.00%
73.33%
73.33%
73.33%
73.33%
73.33%
73.33%
73.33%
73.33%
73.33%
66.67%
66.67%
66.67%
66.67%
66.67%
66.67%
66.67%
66.67%
66.67%
66.67%
60.00%
60.00%
Leased line
0.00%
0.00%
0.00%
4.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
5.00%
0.00%
0.00%
6.67%
6.67%
0.00%
0.00%
0.00%
10.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
46
Tn Tnh/Thnh ph
Ha Bnh
Qung Tr
Vnh Phc
Gia Lai
Hi Phng
Tr Vinh
Bc Liu
Nam nh
Hng Yn
Bc Kan
Lai Chu
Qung Bnh
Thi Bnh
Thi Nguyn
Lng Sn
H Giang
T l c nc
Loi hnh kt ni
Dial up
26.67%
40.00%
40.00%
40.00%
46.67%
20.00%
40.00%
46.67%
43.75%
53.33%
40.00%
60.00%
40.00%
53.33%
66.67%
60.00%
19.53%
ADSL
60.00%
60.00%
60.00%
53.33%
53.33%
53.33%
46.67%
46.67%
43.75%
40.00%
40.00%
40.00%
40.00%
40.00%
33.33%
20.00%
72.29%
Leased line
0.00%
0.00%
0.00%
0.00%
0.00%
13.33%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
1.33%
Bng 5.3 T l doanh nghip s dng mng Internet theo loi hnh kt ni phn theo
a phng (sp xp theo t l kt ni ADSL)
Hnh 5.1 T l doanh nghip kt ni Internet theo tng loi hnh kt ni
5.2 ng dng phn mm v Internet

5.2.1 ng dng Internet
V s dng Internet trong cng vic: Bng 5.4 cho thy t l % trung bnh nhn
vin s dng Internet cho cng vic l 52,32%, a phng c t l nhn vin s dng
thp nht l 22.31%.
DIAP - MIC
47
Tn Tnh/Thnh ph
Lm ng
H Ni
Lo Cai
Lng Sn
Qung Tr
Hng Yn
Sn La
Long An
Nam nh
Ph Yn
C Mau
An Giang
Ph Th
Cao Bng
Bnh Phc
k Lk
B Ra - Vng Tu
TP. H Ch Minh
Ngh An
Gia Lai
ng Nai
Kon Tum
Bn Tre
k Nng
Ninh Thun
Yn Bi
Vnh Long
Nng
H Nam
Cn Th
Tin Giang
Qung Ngi
Bc Kan
Bc Ninh
Bnh Thun
Qung Nam
ng Thp
Tuyn Quang
Vnh Phc
in Bin
Hu Giang
Hi Phng
Sc Trng
Ty Ninh
Qung Bnh
Tha Thin Hu
Bnh nh
Bc Giang
Bc Liu
Thanh Ha
DIAP - MIC
T l s dng Internet cho cng vic

100.00%
95.50%
94.00%
88.33%
88.00%
87.29%
85.57%
84.00%
83.07%
82.57%
81.31%
77.38%
76.00%
75.00%
65.67%
64.29%
64.00%
64.00%
60.77%
59.67%
58.57%
58.33%
57.27%
56.77%
52.38%
52.00%
47.19%
47.11%
46.54%
45.75%
45.60%
45.50%
45.40%
45.00%
44.62%
44.29%
43.07%
42.77%
41.93%
41.67%
40.67%
40.53%
39.40%
38.87%
36.21%
34.67%
34.62%
34.43%
34.17%
33.92%
48
Tr Vinh
Bnh Dng
Kin Giang
Thi Nguyn
Khnh Ha
Qung Ninh
Ha Bnh
H Giang
Hi Dng
H Tnh
Thi Bnh
Lai Chu
Ninh Bnh
T l c nc
32.92%
31.67%
31.67%
31.38%
28.53%
28.21%
27.40%
27.00%
26.53%
26.00%
25.54%
23.75%
22.31%
52.32%
Bng 5.4 T l % nhn vin s dng Internet cho cng vic phn theo a phng
Bng 5.5 v hnh 5.2 cho thy mc ch s dng Internet ca doanh nghip. S
liu cho thy, t l doanh nghip s dng Internet ch yu tm kim thng tin v
cha cha ch khai thc li th ca Internet trong tip cn khch hng v thng
mi in t pht trin sn xut kinh doanh v pht trin thng hiu.
Tn tnh/thnh ph
An Giang
B Ra - Vng Tu
Bc Giang
Bc Kan
Bc Liu
Bc Ninh
Bn Tre
Bnh nh
Bnh Dng
Bnh Phc
Bnh Thun
C Mau
Cn Th
Cao Bng
Nng
k Lk
k Nng
in Bin
ng Nai
ng Thp
Gia Lai
DIAP - MIC
Tm kim
thng tin
in
thoi
Internet
80.00%
100.00%
93.33%
100.00%
73.33%
86.67%
100.00%
86.67%
46.67%
80.00%
86.67%
86.67%
100.00%
86.67%
100.00%
86.67%
86.67%
100.00%
86.67%
93.33%
93.33%
6.67%
0.00%
0.00%
13.33%
26.67%
0.00%
0.00%
26.67%
33.33%
6.67%
0.00%
6.67%
10.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
Mc ch s dng Internet
Qung
Tip
co, tip
nhn v
th cho
Trao i
qun l
thng tin
sn
cc n
phm/dch
t hng
v
73.33%
13.33%
13.33%
93.33%
20.00%
6.67%
80.00%
0.00%
0.00%
80.00%
0.00%
13.33%
80.00%
6.67%
13.33%
86.67%
33.33%
33.33%
86.67%
6.67%
0.00%
66.67%
0.00%
40.00%
73.33%
13.33%
46.67%
60.00%
6.67%
20.00%
73.33%
6.67%
13.33%
60.00%
13.33%
0.00%
95.00%
15.00%
15.00%
80.00%
6.67%
6.67%
100.00%
25.00%
15.00%
86.67%
0.00%
0.00%
86.67%
0.00%
13.33%
93.33%
0.00%
0.00%
26.67%
0.00%
26.67%
93.33%
0.00%
13.33%
6.67%
0.00%
0.00%
S dng
dch v ti
chnh/ngn
hng qua
mng
6.67%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
13.33%
6.67%
13.33%
0.00%
0.00%
5.00%
0.00%
5.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
49
Tn tnh/thnh ph
H Giang
H Nam
H Ni
H Tnh
Hi Dng
Hi Phng
Hu Giang
TP. H Ch Minh
Ha Bnh
Hng Yn
Khnh Ha
Kin Giang
Kon Tum
Lai Chu
Lm ng
Lng Sn
Lo Cai
Long An
Nam nh
Ngh An
Ninh Bnh
Ninh Thun
Ph Th
Ph Yn
Qung Bnh
Qung Nam
Qung Ngi
Qung Ninh
Qung Tr
Sc Trng
Sn La
Ty Ninh
Thi Bnh
Thi Nguyn
Thanh Ha
Tha Thin Hu
Tin Giang
Tr Vinh
Tuyn Quang
Vnh Long
Vnh Phc
Yn Bi
T l trung bnh
Tm kim
thng tin
in
thoi
Internet
80.00%
86.67%
88.00%
100.00%
100.00%
100.00%
73.33%
100.00%
86.67%
87.50%
100.00%
93.33%
80.00%
73.33%
100.00%
100.00%
93.33%
93.33%
93.33%
73.33%
92.86%
93.33%
100.00%
93.33%
93.33%
80.00%
93.33%
93.33%
100.00%
100.00%
93.33%
100.00%
80.00%
86.67%
86.67%
100.00%
100.00%
86.67%
80.00%
87.50%
93.33%
93.75%
90.21%
0.00%
0.00%
4.00%
0.00%
0.00%
0.00%
0.00%
40.00%
0.00%
0.00%
0.00%
20.00%
6.67%
0.00%
6.25%
0.00%
0.00%
13.33%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
13.33%
13.33%
0.00%
0.00%
13.33%
6.67%
0.00%
0.00%
0.00%
26.67%
0.00%
4.98%
Mc ch s dng Internet
Qung
Tip
co, tip
nhn v
th cho
Trao i
qun l
thng tin
sn
cc n
phm/dch
t hng
v
80.00%
0.00%
0.00%
86.67%
0.00%
0.00%
24.00%
4.00%
32.00%
100.00%
0.00%
0.00%
93.33%
0.00%
0.00%
100.00%
0.00%
0.00%
20.00%
0.00%
6.67%
100.00%
20.00%
64.00%
86.67%
53.33%
6.67%
81.25%
31.25%
6.25%
100.00%
33.33%
20.00%
66.67%
20.00%
0.00%
80.00%
0.00%
0.00%
80.00%
0.00%
0.00%
93.75%
25.00%
31.25%
86.67%
0.00%
6.67%
66.67%
6.67%
0.00%
86.67%
46.67%
13.33%
73.33%
6.67%
6.67%
6.67%
0.00%
6.67%
92.86%
7.14%
0.00%
86.67%
0.00%
20.00%
60.00%
6.67%
13.33%
93.33%
40.00%
6.67%
80.00%
0.00%
0.00%
13.33%
0.00%
13.33%
86.67%
0.00%
0.00%
66.67%
6.67%
40.00%
93.33%
6.67%
13.33%
93.33%
0.00%
0.00%
93.33%
0.00%
0.00%
100.00%
26.67%
20.00%
60.00%
13.33%
13.33%
86.67%
0.00%
6.67%
86.67%
0.00%
0.00%
66.67%
40.00%
13.33%
100.00%
40.00%
26.67%
33.33%
0.00%
13.33%
46.67%
13.33%
13.33%
87.50%
0.00%
6.25%
73.33%
33.33%
20.00%
93.75%
0.00%
0.00%
76.00%
10.28%
11.58%
S dng
dch v ti
chnh/ngn
hng qua
mng
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16.00%
0.00%
18.75%
0.00%
0.00%
6.67%
0.00%
25.00%
0.00%
0.00%
20.00%
0.00%
0.00%
7.14%
0.00%
0.00%
13.33%
0.00%
0.00%
0.00%
6.67%
6.67%
0.00%
6.67%
0.00%
6.67%
13.33%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3.34%
Bng 5.5 Mc ch s dng Internet ca doanh nghip
DIAP - MIC
50
M c ch s dng Internet
90.21%
76.00%
10.28%
4.98%
Tm kim
thng tin
in thoi
Internet
11.58%
3.34%
Trao i thng
tin
Tip nhn v
Qung co,
S dng dch
qun l cc tip th cho sn
v ti
n t hng phm/dch v
chnh/ngn
hng qua
mng
Hnh 5.2 Mc ch s dng Internet ca doanh nghip
5.2.2 Tnh hnh ng dng CNTT trong hot ng qun l, iu hnh

Bng 5.6 l t l doanh nghip s dng phn mm phc v cng tc qun l iu
hnh.
Tn phn mm
Tn Tnh/Thnh
ph
An Giang
B Ra - Vng Tu
Bc Giang
Bc Kan
Bc Liu
Bc Ninh
Bn Tre
Bnh nh
Bnh Dng
Bnh Phc
Bnh Thun
C Mau
Cn Th
Cao Bng
Nng
k Lk
k Nng
in Bin
ng Nai
ng Thp
Gia Lai
DIAP - MIC
Phn mm vn
phng
100.00%
100.00%
93.33%
100.00%
100.00%
100.00%
100.00%
100.00%
86.67%
100.00%
100.00%
93.33%
100.00%
100.00%
95.00%
93.33%
100.00%
100.00%
80.00%
100.00%
86.67%
Trnh duyt
Web
80.00%
100.00%
93.33%
100.00%
80.00%
86.67%
100.00%
86.67%
66.67%
80.00%
100.00%
86.67%
95.00%
86.67%
60.00%
93.33%
86.67%
100.00%
73.33%
93.33%
73.33%
Th in t
73.33%
93.33%
93.33%
100.00%
80.00%
86.67%
100.00%
86.67%
66.67%
73.33%
100.00%
60.00%
95.00%
80.00%
75.00%
93.33%
86.67%
100.00%
73.33%
93.33%
86.67%
Phn mm
qun l cng
vn/lu tr
0.00%
0.00%
0.00%
6.67%
20.00%
0.00%
0.00%
6.67%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13.33%
51
Tn phn mm
Tn Tnh/Thnh
ph
H Giang
H Nam
H Ni
H Tnh
Hi Dng
Hi Phng
Hu Giang
TP. H Ch Minh
Ha Bnh
Hng Yn
Khnh Ha
Kin Giang
Kon Tum
Lai Chu
Lm ng
Lng Sn
Lo Cai
Long An
Nam nh
Ngh An
Ninh Bnh
Ninh Thun
Ph Th
Ph Yn
Qung Bnh
Qung Nam
Qung Ngi
Qung Ninh
Qung Tr
Sc Trng
Sn La
Ty Ninh
Thi Bnh
Thi Nguyn
Thanh Ha
Tha Thin Hu
Tin Giang
Tr Vinh
Tuyn Quang
Vnh Long
Vnh Phc
Yn Bi
Trung bnh
Phn mm vn
phng
93.33%
100.00%
88.00%
100.00%
93.33%
100.00%
86.67%
100.00%
100.00%
100.00%
100.00%
100.00%
86.67%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
93.33%
100.00%
93.33%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
86.67%
73.33%
93.75%
100.00%
93.75%
96.99%
Trnh duyt
Web
80.00%
86.67%
84.00%
100.00%
93.33%
100.00%
80.00%
100.00%
86.67%
87.50%
100.00%
100.00%
80.00%
80.00%
100.00%
100.00%
100.00%
93.33%
93.33%
93.33%
92.86%
93.33%
100.00%
93.33%
86.67%
100.00%
93.33%
100.00%
100.00%
100.00%
93.33%
100.00%
80.00%
86.67%
93.33%
100.00%
100.00%
86.67%
46.67%
87.50%
93.33%
93.75%
90.17%
Th in t
80.00%
86.67%
88.00%
100.00%
93.33%
100.00%
66.67%
100.00%
86.67%
87.50%
100.00%
100.00%
80.00%
80.00%
93.75%
86.67%
93.33%
93.33%
100.00%
86.67%
92.86%
93.33%
86.67%
93.33%
86.67%
100.00%
93.33%
100.00%
93.33%
100.00%
93.33%
100.00%
80.00%
86.67%
86.67%
100.00%
100.00%
86.67%
46.67%
87.50%
93.33%
93.75%
88.78%
Phn mm
qun l cng
vn/lu tr
0.00%
6.67%
16.00%
0.00%
0.00%
0.00%
6.67%
24.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
6.67%
6.67%
6.67%
0.00%
6.67%
0.00%
0.00%
6.67%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
6.67%
0.00%
6.67%
6.67%
0.00%
0.00%
0.00%
2.86%
Bng 5.6 T l doanh nghip s dng phn mm phc v cng tc qun l iu hnh
DIAP - MIC
52
Tnh hnh s dng phn mm tc nghip hnh chnh, s v
96.99%
90.17%
88.78%
2.86%
Phn mm vn phng
Trnh duyt Web
Th in t
Phn mm qun l
cng vn/lu tr
Hnh 5.3 T l doanh nghip ng dng phn mm phc v qun l iu hnh

(trung bnh bnh trn c nc)
T l doanh nghip s dng phn mm qun l ngun lc sn xut, kinh doanh,
ti chnh v chi ph (Bng 5.7).
Tn Tnh/Thnh
ph
An Giang
B Ra - Vng Tu
Bc Giang
Bc Kan
Bc Liu
Bc Ninh
Bn Tre
Bnh nh
Bnh Dng
Bnh Phc
Bnh Thun
C Mau
Cn Th
Cao Bng
Nng
k Lk
k Nng
in Bin
ng Nai
ng Thp
Gia Lai
H Giang
H Nam
H Ni
H Tnh
Hi Dng
DIAP - MIC
Tn phn mm
K ton
66.67%
66.67%
33.33%
86.67%
46.67%
60.00%
20.00%
20.00%
46.67%
46.67%
46.67%
60.00%
75.00%
73.33%
85.00%
80.00%
53.33%
73.33%
86.67%
33.33%
93.33%
26.67%
46.67%
84.00%
60.00%
53.33%
Qun l nhn s,
tin lng
0.00%
0.00%
0.00%
20.00%
6.67%
13.33%
0.00%
6.67%
20.00%
6.67%
0.00%
6.67%
15.00%
0.00%
20.00%
0.00%
0.00%
0.00%
33.33%
0.00%
0.00%
0.00%
6.67%
28.00%
0.00%
0.00%
Qun l sn
phm
6.67%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
13.33%
0.00%
10.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8.00%
0.00%
0.00%
53
Tn Tnh/Thnh
ph
Hi Phng
Hu Giang
TP. H Ch Minh
Ha Bnh
Hng Yn
Khnh Ha
Kin Giang
Kon Tum
Lai Chu
Lm ng
Lng Sn
Lo Cai
Long An
Nam nh
Ngh An
Ninh Bnh
Ninh Thun
Ph Th
Ph Yn
Qung Bnh
Qung Nam
Qung Ngi
Qung Ninh
Qung Tr
Sc Trng
Sn La
Ty Ninh
Thi Bnh
Thi Nguyn
Thanh Ha
Tha Thin Hu
Tin Giang
Tr Vinh
Tuyn Quang
Vnh Long
Vnh Phc
Yn Bi
T l trung bnh
Tn phn mm
K ton
60.00%
93.33%
84.00%
73.33%
68.75%
86.67%
86.67%
6.67%
40.00%
56.25%
73.33%
100.00%
60.00%
66.67%
93.33%
28.57%
46.67%
93.33%
46.67%
53.33%
100.00%
80.00%
86.67%
66.67%
40.00%
80.00%
93.33%
60.00%
26.67%
33.33%
80.00%
93.33%
80.00%
80.00%
25.00%
73.33%
12.50%
62.74%
Qun l nhn s,
tin lng
0.00%
13.33%
24.00%
33.33%
6.25%
53.33%
60.00%
0.00%
0.00%
12.50%
0.00%
13.33%
6.67%
0.00%
0.00%
0.00%
0.00%
13.33%
6.67%
0.00%
6.67%
0.00%
26.67%
0.00%
6.67%
6.67%
53.33%
26.67%
6.67%
0.00%
66.67%
46.67%
6.67%
0.00%
0.00%
46.67%
0.00%
11.52%
Qun l sn
phm
6.67%
6.67%
20.00%
6.67%
0.00%
0.00%
13.33%
0.00%
0.00%
6.25%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
6.67%
13.33%
0.00%
6.67%
0.00%
6.67%
0.00%
2.50%
Bng 5.7 T l doanh nghip s dng phn mm qun l ngun lc sn xut, kinh
doanh, ti chnh v chi ph phn theo a phng
DIAP - MIC
54
Hnh 5.4 T l trung bnh doanh nghip s dng phn mm phc v

cng tc qun l, iu hnh
5.2.3 ng dng Thng mi in t

a) V cung cp thng tin
C 28 a phng c t l doanh nghip c Website bng 0 hoc rt thp. Bng
5.8 cho thy t l doanh nghip cung cp thng tin v ng dng trn website/portal.
Thng tin v dch v trn website doanh nghip
Tn Tnh/Thnh ph
TP. H Ch Minh
Ty Ninh
Kin Giang
Long An
Hi Phng
Khnh Ha
Tha Thin Hu
Lm ng
Nng
An Giang
Tin Giang
Bnh Phc
k Lk
Bc Liu
ng Thp
Lng Sn
Qung Nam
Qung Ninh
Vnh Phc
H Ni
B Ra - Vng Tu
DIAP - MIC
Gii thiu v
cng ty
64.00%
53.33%
40.00%
40.00%
33.33%
33.33%
33.33%
31.25%
30.00%
26.67%
26.67%
20.00%
20.00%
13.33%
13.33%
13.33%
13.33%
13.33%
13.33%
8.00%
6.67%
Gii thiu
sn phm
64.00%
33.33%
20.00%
33.33%
33.33%
13.33%
26.67%
31.25%
0.00%
20.00%
20.00%
6.67%
20.00%
13.33%
13.33%
13.33%
0.00%
6.67%
20.00%
8.00%
6.67%
Trao i thng tin

vi khch hng
48.00%
33.33%
40.00%
20.00%
13.33%
20.00%
26.67%
25.00%
0.00%
13.33%
20.00%
13.33%
0.00%
13.33%
13.33%
13.33%
0.00%
13.33%
20.00%
0.00%
0.00%
Bn hng
qua mng
4.00%
0.00%
0.00%
0.00%
0.00%
13.33%
6.67%
12.50%
0.00%
6.67%
6.67%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
55
Thng tin v dch v trn website doanh nghip

Tn Tnh/Thnh ph
Bc Kan
Bc Ninh
Bnh nh
Bnh Thun
ng Nai
Lo Cai
Ngh An
Ninh Thun
Ph Yn
Qung Tr
Sc Trng
Sn La
Hng Yn
Cn Th
Bc Giang
Bn Tre
Bnh Dng
C Mau
Cao Bng
k Nng
in Bin
Gia Lai
H Giang
H Nam
H Tnh
Hi Dng
Hu Giang
Ha Bnh
Kon Tum
Lai Chu
Nam nh
Ninh Bnh
Ph Th
Qung Bnh
Qung Ngi
Thi Bnh
Thi Nguyn
Thanh Ha
Tr Vinh
Tuyn Quang
Vnh Long
Yn Bi
Trung bnh
Gii thiu v
cng ty
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.67%
6.25%
5.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10.12%
Gii thiu
sn phm
6.67%
0.00%
0.00%
6.67%
0.00%
6.67%
0.00%
0.00%
6.67%
6.67%
6.67%
6.67%
6.25%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7.35%
Trao i thng tin

vi khch hng
6.67%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
6.67%
6.67%
6.67%
6.67%
0.00%
5.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.32%
Bn hng
qua mng
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.11%
Bng 5.8 T l doanh nghip cung cp thng tin v dch v trn Website
theo tng a phng
DIAP - MIC
56
b) V tham gia sn thng mi in t

Hin ti, vic tham gia thng mi in t ca doanh nghip cn rt thp. Bng
5.9 cho thy tnh hnh doanh nghip tham gia sn thng mi in t theo tng a
phng.
Tn Tnh/Thnh
ph
Tham gia sn
thng mi in t
C cn b chuyn
trch v thng mi
in t
/ang c d n
thng mi in t
An Giang
0.00%
6.67%
6.67%
B Ra - Vng Tu
0.00%
0.00%
0.00%
Bc Giang
0.00%
0.00%
0.00%
Bc Kan
0.00%
0.00%
0.00%
Bc Liu
0.00%
0.00%
0.00%
Bc Ninh
0.00%
0.00%
0.00%
Bn Tre
0.00%
0.00%
0.00%
Bnh nh
0.00%
0.00%
0.00%
Bnh Dng
0.00%
0.00%
0.00%
Bnh Phc
0.00%
0.00%
6.67%
Bnh Thun
0.00%
0.00%
0.00%
C Mau
0.00%
0.00%
0.00%
Cn Th
0.00%
0.00%
0.00%
Cao Bng
0.00%
0.00%
6.67%
Nng
0.00%
0.00%
0.00%
k Lk
0.00%
0.00%
0.00%
k Nng
0.00%
0.00%
0.00%
in Bin
0.00%
0.00%
0.00%
ng Nai
0.00%
0.00%
0.00%
ng Thp
0.00%
0.00%
0.00%
Gia Lai
0.00%
0.00%
0.00%
H Giang
6.67%
0.00%
0.00%
H Nam
0.00%
0.00%
0.00%
H Ni
0.00%
0.00%
0.00%
H Tnh
0.00%
0.00%
0.00%
Hi Dng
0.00%
0.00%
0.00%
Hi Phng
0.00%
0.00%
0.00%
Hu Giang
0.00%
0.00%
0.00%
TP. H Ch Minh
0.00%
0.00%
4.00%
Ha Bnh
0.00%
0.00%
0.00%
Hng Yn
0.00%
0.00%
6.25%
Khnh Ha
20.00%
20.00%
6.67%
Kin Giang
6.67%
13.33%
6.67%
Kon Tum
0.00%
0.00%
0.00%
Lai Chu
0.00%
0.00%
0.00%
DIAP - MIC
57
Lm ng
25.00%
18.75%
31.25%
Lng Sn
0.00%
0.00%
0.00%
Lo Cai
0.00%
0.00%
0.00%
Long An
0.00%
0.00%
0.00%
Nam nh
0.00%
0.00%
0.00%
Ngh An
0.00%
0.00%
0.00%
Ninh Bnh
0.00%
0.00%
0.00%
Ninh Thun
0.00%
0.00%
0.00%
Ph Th
0.00%
0.00%
0.00%
Ph Yn
0.00%
0.00%
0.00%
Qung Bnh
0.00%
0.00%
0.00%
Qung Nam
0.00%
0.00%
0.00%
Qung Ngi
0.00%
0.00%
0.00%
Qung Ninh
0.00%
0.00%
0.00%
Qung Tr
6.67%
0.00%
0.00%
Sc Trng
6.67%
6.67%
6.67%
Sn La
6.67%
6.67%
0.00%
Ty Ninh
13.33%
13.33%
0.00%
Thi Bnh
0.00%
0.00%
0.00%
Thi Nguyn
0.00%
0.00%
0.00%
Thanh Ha
0.00%
0.00%
0.00%
26.67%
26.67%
6.67%
Tin Giang
6.67%
6.67%
0.00%
Tr Vinh
0.00%
0.00%
0.00%
Tuyn Quang
0.00%
0.00%
0.00%
Vnh Long
0.00%
0.00%
0.00%
Vnh Phc
0.00%
0.00%
0.00%
Yn Bi
0.00%
0.00%
0.00%
Trung bnh c nc
1.98%
1.88%
1.40%
Tha Thin Hu
Bng 5.9 Tnh hnh doanh nghip tham gia sn thng mi in t

theo tng a phng
Nhn nh v hiu qu ng dng thng mi in t: S doanh nghip khng tr
li cu hi nh gi hiu qu ca TMT cho thy a s doanh nghip cha hiu v
thng mi in t. Bn cnh thng mi in t cng cha thc s pht trin v
mang li hiu qu cao cho doanh nghip. Bng 5.10 th hin chi tit v nhn nh ca
doanh nghip v hiu qu ca TMT.
Nhn nh hiu qu TMT
Tn Tnh/Thnh ph
Thp
An Giang
DIAP - MIC
6.67%
Trung bnh
20.00%
Cao
6.67%
Khng tr li
66.67%
58
Nhn nh hiu qu TMT
Tn Tnh/Thnh ph
Thp
B Ra - Vng Tu
Bc Giang
Bc Kan
Bc Liu
Bc Ninh
Bn Tre
Bnh nh
Bnh Dng
Bnh Phc
Bnh Thun
C Mau
Cn Th
Cao Bng
Nng
k Lk
k Nng
in Bin
ng Nai
ng Thp
Gia Lai
H Giang
H Nam
H Ni
H Tnh
Hi Dng
Hi Phng
Hu Giang
TP. H Ch Minh
Ha Bnh
Hng Yn
Khnh Ha
Kin Giang
Kon Tum
Lai Chu
Lm ng
Lng Sn
Lo Cai
Long An
Nam nh
Ngh An
Ninh Bnh
Ninh Thun
Ph Th
Ph Yn
Qung Bnh
Qung Nam
Qung Ngi
Qung Ninh
Qung Tr
Sc Trng
DIAP - MIC
0.00%
0.00%
0.00%
26.67%
6.67%
0.00%
53.33%
0.00%
6.67%
73.33%
6.67%
0.00%
0.00%
0.00%
0.00%
40.00%
0.00%
6.67%
53.33%
6.67%
73.33%
0.00%
4.00%
0.00%
0.00%
60.00%
0.00%
68.00%
0.00%
0.00%
0.00%
0.00%
6.67%
20.00%
6.25%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
93.33%
0.00%
0.00%
0.00%
0.00%
0.00%
Trung bnh
13.33%
0.00%
0.00%
53.33%
6.67%
0.00%
26.67%
0.00%
33.33%
13.33%
0.00%
5.00%
0.00%
35.00%
6.67%
0.00%
0.00%
80.00%
26.67%
86.67%
13.33%
0.00%
44.00%
0.00%
0.00%
40.00%
93.33%
16.00%
0.00%
6.25%
0.00%
6.67%
6.67%
6.67%
25.00%
6.67%
86.67%
26.67%
53.33%
93.33%
0.00%
0.00%
66.67%
0.00%
0.00%
100.00%
0.00%
0.00%
13.33%
6.67%
Cao
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10.00%
0.00%
25.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
28.00%
0.00%
0.00%
0.00%
0.00%
4.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
6.67%
0.00%
Khng tr li
86.67%
100.00%
100.00%
86.67%
80.00%
100.00%
20.00%
100.00%
60.00%
13.33%
93.33%
85.00%
100.00%
40.00%
93.33%
60.00%
100.00%
13.33%
20.00%
0.00%
13.33%
100.00%
24.00%
100.00%
100.00%
0.00%
6.67%
12.00%
100.00%
93.75%
100.00%
93.33%
86.67%
73.33%
68.75%
93.33%
13.33%
66.67%
46.67%
6.67%
100.00%
100.00%
26.67%
100.00%
6.67%
0.00%
100.00%
100.00%
80.00%
93.33%
59
Nhn nh hiu qu TMT
Tn Tnh/Thnh ph
Thp
Sn La
Ty Ninh
Thi Bnh
Thi Nguyn
Thanh Ha
Tha Thin Hu
Tin Giang
Tr Vinh
Tuyn Quang
Vnh Long
Vnh Phc
Yn Bi
Trung bnh c nc
Trung bnh
0.00%
0.00%
0.00%
60.00%
0.00%
0.00%
0.00%
0.00%
20.00%
0.00%
0.00%
0.00%
11.19%
6.67%
0.00%
0.00%
26.67%
0.00%
0.00%
0.00%
86.67%
13.33%
0.00%
0.00%
0.00%
19.86%
Cao
Khng tr li
6.67%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.70%
86.67%
100.00%
100.00%
13.33%
100.00%
100.00%
100.00%
13.33%
66.67%
100.00%
100.00%
100.00%
68.31%
Bng 5.10 Nhn nh ca doanh nghip v hiu qu ca TMT

Nhn nh v hiu qu ca thng mi in t
68.31%
19.86%
11.19%
1.70%
Thp
Trung bnh
Cao
Khng tr li
Hnh 5.5 Nhn nh v hiu qu ca thng mi in t trong doanh nghip

Bng 5.11 cho thy nh gi ca doanh nghip v nhng nguyn nhn cha
tham gia vo thng mi in t.
L do DN cha tham gia TMT
Chi ph cao
Khch hng
cha c thi
quen giao
dch qua
mng
0.00%
6.67%
60.00%
0.00%
Tn Tnh/Thnh ph
An Giang
B Ra - Vng Tu
Bc Giang
Tnh an ton
ca giao
dch cha
m bo
Dch v
ngn hng
cn hn
ch
13.33%
0.00%
0.00%
60.00%
0.00%
0.00%
Thiu nhn
s vn hnh
66.67%
0.00%
66.67%
0.00%
0.00%
Bc Kan
100.00%
6.67%
93.33%
0.00%
0.00%
Bc Liu
33.33%
53.33%
40.00%
26.67%
0.00%
DIAP - MIC
60
Chi ph cao
Khch hng
cha c thi
quen giao
dch qua
mng
Bc Ninh
73.33%
33.33%
40.00%
6.67%
0.00%
Bn Tre
60.00%
0.00%
6.67%
0.00%
0.00%
Bnh nh
60.00%
53.33%
13.33%
13.33%
6.67%
Bnh Dng
53.33%
26.67%
60.00%
6.67%
20.00%
Bnh Phc
0.00%
6.67%
13.33%
6.67%
0.00%
Bnh Thun
13.33%
33.33%
26.67%
0.00%
13.33%
C Mau
6.67%
6.67%
6.67%
0.00%
0.00%
Cn Th
60.00%
15.00%
40.00%
5.00%
0.00%
Cao Bng
0.00%
6.67%
0.00%
0.00%
6.67%
Nng
40.00%
40.00%
45.00%
15.00%
0.00%
k Lk
73.33%
6.67%
73.33%
6.67%
6.67%
Tn Tnh/Thnh ph
Thiu nhn
s vn hnh
Tnh an ton
ca giao
dch cha
m bo
Dch v
ngn hng
cn hn
ch
k Nng
6.67%
13.33%
20.00%
13.33%
6.67%
in Bin
80.00%
13.33%
40.00%
6.67%
0.00%
ng Nai
66.67%
40.00%
0.00%
13.33%
0.00%
0.00%
13.33%
6.67%
20.00%
0.00%
Gia Lai
60.00%
33.33%
6.67%
13.33%
0.00%
H Giang
13.33%
26.67%
20.00%
26.67%
0.00%
H Nam
66.67%
6.67%
33.33%
0.00%
0.00%
H Ni
48.00%
4.00%
24.00%
24.00%
8.00%
ng Thp
H Tnh
93.33%
0.00%
46.67%
0.00%
0.00%
Hi Dng
66.67%
0.00%
66.67%
0.00%
0.00%
Hi Phng
6.67%
26.67%
13.33%
26.67%
0.00%
Hu Giang
53.33%
26.67%
0.00%
6.67%
0.00%
TP. H Ch Minh
16.00%
32.00%
12.00%
20.00%
28.00%
Ha Bnh
93.33%
6.67%
80.00%
0.00%
0.00%
Hng Yn
0.00%
0.00%
0.00%
0.00%
0.00%
Khnh Ha
100.00%
20.00%
93.33%
0.00%
0.00%
Kin Giang
100.00%
0.00%
100.00%
0.00%
0.00%
Kon Tum
73.33%
20.00%
60.00%
0.00%
0.00%
Lai Chu
0.00%
0.00%
0.00%
0.00%
0.00%
Lm ng
0.00%
6.25%
6.25%
0.00%
0.00%
Lng Sn
0.00%
0.00%
0.00%
0.00%
0.00%
Lo Cai
66.67%
33.33%
0.00%
0.00%
0.00%
Long An
0.00%
13.33%
6.67%
0.00%
0.00%
Nam nh
60.00%
13.33%
13.33%
0.00%
0.00%
Ngh An
73.33%
20.00%
0.00%
0.00%
0.00%
Ninh Bnh
92.86%
7.14%
78.57%
14.29%
0.00%
0.00%
6.67%
0.00%
0.00%
0.00%
Ninh Thun
DIAP - MIC
61
Chi ph cao
Khch hng
cha c thi
quen giao
dch qua
mng
Ph Th
66.67%
33.33%
20.00%
13.33%
0.00%
Ph Yn
0.00%
0.00%
6.67%
0.00%
0.00%
Qung Bnh
20.00%
33.33%
6.67%
20.00%
0.00%
Qung Nam
80.00%
6.67%
0.00%
6.67%
0.00%
Qung Ngi
80.00%
0.00%
86.67%
0.00%
0.00%
Qung Ninh
93.33%
0.00%
93.33%
0.00%
0.00%
Qung Tr
0.00%
13.33%
0.00%
0.00%
0.00%
Sc Trng
86.67%
6.67%
33.33%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Ty Ninh
100.00%
0.00%
86.67%
0.00%
0.00%
Thi Bnh
100.00%
6.67%
100.00%
0.00%
0.00%
Tn Tnh/Thnh ph
Sn La
Thi Nguyn
Thiu nhn
s vn hnh
Tnh an ton
ca giao
dch cha
m bo
Dch v
ngn hng
cn hn
ch
6.67%
20.00%
6.67%
13.33%
6.67%
Thanh Ha
80.00%
0.00%
40.00%
0.00%
0.00%
Tha Thin Hu
93.33%
0.00%
86.67%
0.00%
0.00%
100.00%
0.00%
93.33%
0.00%
0.00%
Tr Vinh
66.67%
46.67%
0.00%
0.00%
0.00%
Tuyn Quang
53.33%
13.33%
33.33%
0.00%
0.00%
Vnh Long
75.00%
0.00%
43.75%
0.00%
0.00%
Vnh Phc
100.00%
6.67%
100.00%
0.00%
0.00%
Tin Giang
Yn Bi
Trung bnh
62.50%
50.81%
0.00%
13.72%
25.00%
34.73%
0.00%
5.16%
0.00%
1.63%
Bng 5.11 nh gi v nguyn nhn cha tham gia TMT ca doanh nghip
Hnh 5.6 Nguyn nhn cha tham gia TMT ca doanh nghip
DIAP - MIC
62
Ph lc
Danh mc vn bn quy phm php lut v vn bn
hng dn trin khai ng dng CNTT trong
hot ng ca c quan nh nc
- Lut Giao dch in t, Lut 51/2005/QH11 ngy 29/11/2005
- Lut Cng ngh thng tin, Lut s 67/2006/QH11 ngy 12/7/2006
- Ngh nh s 26/2007/N-CP ngy 15/2/2007 Quy nh chi tit v ch k s v
chng th s; vic qun l, cung cp v s dng dch v chng thc ch k s
- Ngh nh s 27/2007/N-CP ngy 23/2/2007 Quy nh v giao dch in t
trong hot ng ti chnh
- Ngh nh s 35/2007/N-CP ngy 08/3/2007 v Giao dch in t trong hot
ng ngn hng
- Ngh nh s 64/2007/N-CP ngy 10/4/2007 v ng dng cng ngh thng tin
trong hot ng ca c quan nh nc
- Ngh nh s 102/2009/N-CP ngy 06/11/2009 v Qun l u t ng dng
cng ngh thng tin s dng ngun vn ngn sch nh nc
- Quyt nh s 43/2008/Q-TTg ngy 24/3/2008 ca Th tng Chnh ph Ph
duyt K hoch ng dng cng ngh thng tin trong hot ng ca c quan nh nc
nm 2008
- Quyt nh s 48/2009/Q-TTg ngy 31/3/2009 ca Th tng Chnh ph Ph
duyt K hoch ng dng cng ngh thng tin trong hot ng ca c quan nh nc
giai on 2009-2010
- Quyt nh s 343/Q-TTg ngy 02/4/2008 ca Th tng Chnh ph v vic
Thnh lp Ban Ch o quc gia v cng ngh thng tin
- Ch th s 34/2008/CT-TTg ngy 03/12/2008 ca Th tng Chnh ph v vic
tng cng s dng h thng th in t trong hot ng ca c quan nh nc
nhm nng cao hiu qu hot ng, nng sut lao ng, thc hnh tit kim
- Thng t lin tch s 43/2008/TTLT-BTTTT ngy 26/05/2008 ca lin B Ti
chnh v B Thng tin v Truyn thng Hng dn vic qun l v s dng kinh ph
chi ng dng cng ngh thng tin trong hot ng ca c quan nh nc
DIAP - MIC
63
- Thng t s 26/2009/TT-BTTT ngy 31/7/2009 ca B Thng tin v Truyn

thng Quy nh v vic cung cp thng tin v m bo kh nng truy cp thun tin i
vi trang thng tin in t ca c quan nh nc
- Quyt nh s 506/Q-BTTTT ngy 31/3/2008 ca B Thng tin v Truyn
thng v vic thnh lp Ban iu hnh Trin khai cng tc ng dng CNTT trong hot
ng ca c quan nh nc
- Quyt nh s 19/2008/Q-BTTTT ngy 09/04/2008 ca B Thng tin v
Truyn thng ban hnh Quy nh p dng tiu chun v ng dng CNTT trong c
quan nh nc
- Quyt nh s 20/2008/Q-BTTTT ngy 09/04/2008 ca B Thng tin v
Truyn thng ban hnh Danh mc tiu chun v ng dng CNTT trong c quan nh
nc
- Vn bn s 1577/BTTTT-KHTC ngy 20/05/2008 ca B Thng tin v Truyn
thng Hng dn ng k k hoch kinh ph ng dng CNTT nm 2008 theo Quyt
nh s 43/2008/Q-TTg
- Vn bn s 1594/BTTTT-DCNTT ngy 22/05/2008 ca B Thng tin v
Truyn thng Hng dn xy dng K hoch ng dng cng ngh thng tin trong hot
ng ca c quan nh nc giai on 2009-2010
Truyn thng Hng dn cc yu cu c bn v chc nng, tnh nng k thut cho
cc d n dng chung theo Quyt nh s 43/2008/Q-TTg (Th in t, Cng thng
tin in t, Qun l Vn bn v iu hnh)
Truyn thng Hng dn cc yu cu c bn v chc nng, tnh nng k thut cho h
thng giao ban in t a phng tin
- Vn bn s 2336/BTTT-DCNTT ngy 21/7/2008 ca B Thng tin v Truyn
thng Hng dn kt ni, s dng mng Truyn s liu chuyn dng ca c quan
ng v Nh nc
- Vn bn s 1329/BTTTT-KHTC ngy 12/5/2009 ca B Thng tin v Truyn
thng Hng dn trin khai thc hin Quyt nh 48/2009/Q-TTg
DIAP - MIC
64

CNTT 2008-2009

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CNTT 2008-2009

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B THNG TIN V TRUYN THNG

CC NG DNG CNG NGH THNG TIN

H Ni, thng 3 nm 2010

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

H Ni, thng 3 nm 2010

TS. Nguyn Minh Hng

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

Chng 2. H tng ng dng cng ngh thng tin..................12

Chng 3. ng dng CNTT trong cng tc qun l iu

Tnh hnh cung cp thng tin phc v ngi dn v doanh

nghip trn Website/Portal ....................................................................... 33

PHN 2. NG DNG CNG NGH THNG TIN TRONG

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

4.2 S dng Internet ...................................................................................... 37

Chng 5. Tnh hnh ng dng CNTT trong doanh nghip

Ph lc. Danh mc vn bn quy phm php lut v vn

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

CH TRNG, CHNH SCH V PHP LUT THC

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

K hoch ng dng cng ngh thng tin trong hot ng ca c quan nh nc

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

1.2 Kin ton t chc

1. Ban Ch o Quc gia v Cng ngh thng tin

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

- Gip Th tng Chnh ph ch o, iu phi v trin khai thc hin chin

2. Ban iu hnh Trin khai cng tc ng dng CNTT trong hot ng

1.3 n v chuyn trch CNTT ti cc B, ngnh, a phng

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

H TNG NG DNG CNG NGH THNG TIN

2.2 My tnh v kt ni mng

B Thng tin v Truyn thng

Ngn hng NNVN

B Nng nghip v PTNT

i Ting ni Vit Nam

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

B Khoa hc v Cng ngh

Vin Khoa hc v Cng ngh VN

Thanh tra Chnh ph

Bng 2.1 T l my tnh v kt ni Internet ti cc B, c quan ngang B nm 2009

Tn tnh, thnh ph trc

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

Tn tnh, thnh ph trc

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

Tn tnh, thnh ph trc

Bng 2.2 T l my tnh v kt ni mng v Internet ti cc a phng nm 2009

Hnh 2.1: Biu t l my tnh v kt ni Internet trong c quan nh nc nm 2009

Hnh 2.2: Biu t l n v c s my tnh phn theo 3 mc t l my tnh/cn b nm 2009

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

2.3 Mng truyn s liu chuyn dng ca cc c quan ng v

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

NG DNG CNTT TRONG CNG TC

Trong nm 2008-2009, vic nh gi vic ng dng CNTT trong cng tc qun l

3.1 ng dng ti cc B, c quan ngang B

B Thng tin v Truyn thng

Thanh tra Chnh ph

B Khoa hc v Cng ngh

B Nng nghip v PTNT

2008-2009 | BO CO NG DNG CNG NGH THNG TIN

Ngn hng NNVN

Bng 3.1 Tnh hnh ng dng th in t v h thng qun l vn bn

3.2 ng dng ti cc tnh, thnh ph trc thuc Trung ng