You are on page 1of 13

Chapter 1

Nature and Scope of Business

Nature of business

Economic activity
Demand and supply Profit making Customer satisfaction

Concept of business
Old concept Changing concept

Definitions

profit can be no more than the main objective of a business than anything else Urwick to create customer Peter Drucker Profit cum service Profit through service It has two functions:

Marketing innovation

Branches of business
Industry commerce

Business system
Operating system Environmental factors Five subsystems

Finance Human resources Marketing Production R&D

Organization as system
Inputs Process Output Feedback Environment Plans

Organization as system
It is a subsystem of broader environment Goal oriented Technical subsystem Structural subsystem Psycho-social subsystem Managerial subsystem

Organization as system

Emphasize on inputs and outputs Helps in formulation of business aims and objectives Ensures the integrated development of business plans and programs in all the areas of business Provides a basis for the logical and orderly analysis of business activities Stress on both external and internal linkages of the enterprise.

Organization as system

Assures good framework for managerial control Uses right information for decision making Stress on changing environment of business Creates opportunities for innovation Provides tool for effective measurement and control.

Objectives of modern business


Basic objective Key areas of performance


Market standing Innovation Productivity Financial/physical resources Profitability Manager performance and development Employee performance and attitude Public and social responsibility

Essentials of business
Objectives Planning Location Financial resources Efficient organization Good management Employee morale

Essentials of business
Marketing system Innovation Equipment and machinery

Requisites of businessman

Knowledge and foresight Initiative and decision making power Tact and courtesy Adaptability and cooperativeness Empathy Honesty Winning personality Business education

You might also like