Professional Documents
Culture Documents
Nature of business
Economic activity
Demand and supply Profit making Customer satisfaction
Concept of business
Old concept Changing concept
Definitions
profit can be no more than the main objective of a business than anything else Urwick to create customer Peter Drucker Profit cum service Profit through service It has two functions:
Marketing innovation
Branches of business
Industry commerce
Business system
Operating system Environmental factors Five subsystems
Organization as system
Inputs Process Output Feedback Environment Plans
Organization as system
It is a subsystem of broader environment Goal oriented Technical subsystem Structural subsystem Psycho-social subsystem Managerial subsystem
Organization as system
Emphasize on inputs and outputs Helps in formulation of business aims and objectives Ensures the integrated development of business plans and programs in all the areas of business Provides a basis for the logical and orderly analysis of business activities Stress on both external and internal linkages of the enterprise.
Organization as system
Assures good framework for managerial control Uses right information for decision making Stress on changing environment of business Creates opportunities for innovation Provides tool for effective measurement and control.
Market standing Innovation Productivity Financial/physical resources Profitability Manager performance and development Employee performance and attitude Public and social responsibility
Essentials of business
Objectives Planning Location Financial resources Efficient organization Good management Employee morale
Essentials of business
Marketing system Innovation Equipment and machinery
Requisites of businessman
Knowledge and foresight Initiative and decision making power Tact and courtesy Adaptability and cooperativeness Empathy Honesty Winning personality Business education