Role Profile Summary Level I: Quality Assurance Auditor * Jobs as this level are primarily concerned with the delivery of day-to-day QA services. { Level 2: Quality Assurance Analyst © This level of work involves monitoring and recommending solutions to quality related issues. Level 3: Supervisor Quality Assurance I * Roles at this level involve the supervision of the work of a number of teams. | Level Supervisor Quality Assurance IT * Roles at this level involve the supervision of the work of a number of teams. * Technical expertise in the department they are in HayGroup{ Level 5: Quality Assurance | Roles at this level involve the management of the work of a number of teams. Team Manager . ¢ Recommends Improvements to operational processes and procedures Level 6: 7 ~ Quality Assurance Interpret and implements business strategy with regard to QA issues. | Manager | mtaneae © Oversees the organization of work in a unit ¢ Leads a number of QA teams Level 7: ~ : 7 7 Quality Assurance | Roles at this level defines QA Policy and the procedures to support policy (Manager IT “ is : HayGroupQuality Assurance Job Family LEVEL ONE: QUALITY ASSURANCE AUDITOR Job Purvose: | Jobs are solely concerned with the day-to-day QA of the assigned function. Data collected is used by others in report writing and action | planning. (Key RESULT AREAS KNOWLEDGE, SKILLS & KEY COMPETENCIES | FRAMEWORK, BOUNDARIES & EXPERIENCE * Develop thorough understanding and appreciation of | » Final level of schooling | » Teamwork (Team STC QA policy, procedure and practice in the auaifiaton, Spirit) (Level) | sxganistton and be uly competenounderake own | « Tyearselwantexperene. | + tnormation Gathering ion of processes. oo and any © PC iterate (Levelt) 7 Mork essere * Gather infomation for use in tesearch and analysis in . a eee typically ina dally basi) order to assist the department to provide advice and © Reads and writes in Arabic perenne a |e cee aeons eee assistance to internal and external customers and English * Achievement Drive Re eas . ae (Level 1) a * Assistin changing procedures when requested 0 do so | | by providing options and recommendations wi terms of reference defined by the supervisor, Participate in project asa team member when requested by supervisor. HayGroup