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CV of Ahmad Al-Musallami IT PM v5
CV of Ahmad Al-Musallami IT PM v5
CURRICULUM VITAE
Ahmad Muhammad Al-Musallami
PERSONAL DETAILS:
DATE OF BIRTH : 31 August 1974.
MARITAL STATUS : Married.
GENDER : Male.
NATIONALITY : Jordanian.
ADDRESS : PO Box 20417, Amman - Jordan.
E-mail : AMusallami@Hotmail.com , Ahmad@AlMusallami.com .
TELEPHONE & MOBILE : +962 6 4704558, +962 78 8519272 .
MOTHER TONGUE : Arabic.
OTHER LANGUAGES : English.
EDUCATION:
- B.Sc. in CIS - Computer Information System 1995, Amman National University, (Accumulated
average: 80.1 rating Very Good).
- Masters in MIS - Management Information System Current, Arab Academy for Banking &
Finance Sciences.
CV OBJECTIVE:
I'm interested to work in the field of Software Implementation Project Management, Customer Care
management for a software house, Software Development Management & Quality Assurance.
Currently I joined the Masters program in MIS (Management Information System), expected to
finish next year.
Date: 2006/08/12
WORK EXPERIENCE:
Summary:
EMPLOYER POSITION PERIOD
IDEAL SOFT ® SW Implementation Project Manager April 2004 – Present
Company SW Quality Assurance Manager
Transworld® for Operations Manager Mar 2003 – Mar 2004
Information Technology (*)
SoftNET Arabia co. (*) Start: Head of Healthcare Department Mar 2002 – Feb 2003
Later: Customer Care Manager
SoftNET co. (*) Start: Senior Developer, System Analyst Sep 2000 – Feb 2002
Later: Account Manager
CBJ Central Bank of Jordan Programmer & System Analyst, Lecturer Mar 1996 – Sep 2002
and member of Clearing Office
Supervisory
InfoTec Programmer, System Analyst and May 1995 – Mar 1996
Shomali I.T. Center Lecturer
*Note: The three companies I worked for (Transworld, SoftNET Arabia, SoftNET) are the same company!
1- SW Quality Assurance Mgr, IDEAL SOFT® Co, Since May, 2005 - Present
2- Implementation Project Mgr, IDEAL SOFT® Co, Since April, 2004 - Present
3- Operations Manager, Transworld® for Information Technology, Mar 2003 – Mar 2004
Acting as the vice president of the company for the company branch in Amman (Middle
Management under the BOARD of directors).
Duties & Responsibilities:
- Managing all of daily operations/activities of the company (Any needs for all staff)
- Products Development: Healthcare, ERP, Pharmacy & .NET department.
- Customers Care: Contraction Agreements, Customers records and profiles, Support/Service
Requests, Recording of trouble until solutions, Maintenance agreements, VIP Customers Care
(about 6 Hospitals in Jordan including KMC) & Reports, Service Offers Pricing and Preparation.
- Projects Planning (New Projects).
- Marketing department control and activities related to it: Promotion, Hit-List, Sales-Rep day
activity, products prosures and SPECs publishing, Costing & PRICING, competitors, Web
Front, General Relations of the company!
- Supervise R&D department.
- Reports for High Management (BOARD of directors).
- Recruitment and Interview Evaluation & Selection of Resources.
- Handling VIP Deals & Demos.
4- Customer Service Responsible & Head of Healthcare, SoftNET Arabia co., Mar 2002 – Feb 2003
Duties & Responsibilities:
- Head of Healthcare department (products: development and maintenance, documentation and
customers: Hospitals support and online service).
- Responsible for the customer accounts and services.
5- Developer & Project Manager, SoftNET co., Sep 2000 – Feb 2002
Duties & Responsibilities:
- Developer using MS SQL Server 2000 and MS Access 2000.
- System Analyst and DB designer using MS SQL Server 2000.
- Projects Manager in charge for resources management, project planning and customer
satisfaction
6- Programmer and System Analyst, Central Bank of Jordan, Mar 1996 – Sep 2000
Duties & Responsibilities:
- Programming using Delphi 1-5, ACCESS 2000, ORACLE 7.3, C language.
- Lecturer in MS products , especially Office 97 , Excel 97 All levels
- Operation and management of the clearing session.
7- Programmer & Analyst, InfoTec Shomali Information Technology Center, May 1995 – Mar
1996
Duties & Responsibilities:
- Programming using RM-COBOL & FoxPro 2.6 for windows.
- Giving training courses on MS. Products including MS-Office (Word, Excel and Pp.).
SYSTEMS IMPLEMENTED:
SYSTEM DESCRIPTION MY
ROLE
eHOpeTM A fully integrated hospital management information system, PM of
electronic Hospital which covers most of the modern hospital operations and daily Implement
Operations activities. ation
Work Activities A Customer Care Application, I invented to help me to control Full
System the customer services provided by the company and also
keeping a record of the customer profile, status and contact
information, also helps as a simple HELP DESC utility
(Access/ADO/SQL Server 2000, SoftNET co 2001/2002)
Nutrition & Dietitian A system responsible to manage the cycle of Patient Meals Analysis &
[Hospitals] according to the Rules & Standards of Nutrition Science, and Design
also a system that manages the dietitian clinic and the forms
and appointments related to the outpatients
Maintenance A system responsible for the Maintenance of all Equipment, Analysis &
[Hospitals] Machines and Assets in the Hospital and its related Design
maintenance requests and calls and for both internal
maintenance and external (contracts) and its related
maintenance schedule
Kitchen & Cafeteria A system responsible on control and sales of the Cafeteria of Design
[Hospitals] the hospital, and closely linked with a system for Kitchen to
prepare the products to be sold in the cafeteria and also to be
sent to the Patients
Events Control A Tourism Information system that keeps track of the world’s Full
wide tourism events and expos, in deep details [Organizers,
Venues and participants] (Access/ADO/SQL Server 2000,
SoftNET co 2001)
ERP Full Solution System Design, and Project Management and coding Team
(Access/ADO/SQL Server 2000, SoftNET co 2001)
Cargo Express A system that is designed to handle the needs of Plain Cargo Design
companies (Access/ADO/SQL Server 2000, SoftNET co 2000)
Documents Index A Project concerning information about documents and a Full
search engine, that is capable to be used for huge volume of
Books text, to be indexed and creates the DB shape of it, to be
used to extract information and search in a huge volume in a
systematic and organized way. [Delphi5] (2000-07)
Archiving System Image archiving system that concerns a search engine. Full
[Delphi5] (2000-07)
Checks Control A System developed in for the CBJ, to store information about Team
System the returned checks in the banking sector and take decisions
and controlling the status of the check drawers, and answer the
banks queries on them. [Oracle/Designer2000/Developer2000]
(2000-03 – 2000-06)
Community Service An information center maintains the information of persons. Full
[ACCESS 2000] (2000-02)
Public debts Developed using ORACLE 7.3. (1999-06) Team
Sam Watch 2.51 Redesign the system, Card reader and employee time Alone
attendance system. [Delphi 1] (1998)
Think Game a simple 2 player Educational Game contest. [Delphi 3.0] Full
(1997-1999)
SYSTEM DESCRIPTION MY
ROLE
Banks Statistical a system that Collects statistical information from banks and Full
Information creates the reports needed out of it. The system was designed
and implemented using [Excel 8.0] (1997)
PC’s Watch Analyze and Programming using. [Delphi 1-2] (1996) Team
Demo. About CBJ Adobe Group, Wave for Windows and Interface Developed Team
using [Delphi 1] (1996)
Stocks Analyze and Programming using [Developer 2000]. Team
Privilege System Redesign from RM-COBOL/DOS. [FoxPro - Windows Alone
3.11/Arabic edition] (1996)
Info Bank Graduation project, an information system for Amman National Team
University, demonstrating all information about the university
by text, pictures and multimedia. [FoxPro for Windows
3.11/Arabic edition] (1995)
* Note: Many other systems, not mentioned for briefness!
Work Attitude:
I love to work in DB design and the relations between tables and its types, as a real state of art!
Doing DIRECT marketing, I do enjoy it and also helping others around.
Invention of new ideas that not copied from any one else to make my establishment different that all
other ones.
Making new contacts at all occasions even personal, also spreading the name and reputation of my
company.
Experiments on creating new graphical automated materials for the office or marketing purposes.
Loyalty towards organization – Ability to create loyalty and work force in people around me
Leadership – able to unite my team and plant the spirit of all for one to serve the work goals
HOBBIES:
Reading Technology news / articles, Swimming, Socializing, making new friends and Long walks.
REFERENCES:
Available upon request.