A BUSINESS LEGEND- RATAN TATA

PRESENTED BY: ATIF FARHAN DEEPTI CHAUHAN JUHI SINGH PALAK SHARMA SMARIKA DALAL SOMYA DIXIT

CONTENTS
Introduction Characteristics Roles and tactics Powers Social responsibilities Awards and recognitions Criticism

A BUSINESS LEGEND

 Ratan Tata is the chairman of the Tata

Group, India's largest corporation.

He is the latest in a long line of Tatas to head the family-owned company.

Born into an old Parsi family of

Bombay, in December 28th 1937.

He received a Bachelors degree in architecture from Americas Cornell

University in 1962.

He returned to India and joined the Tata Group.

 Tata is single and leads a modest lifestyle in his bachelor apartment. The US-educated bachelor lives alone with his two German Shepherds in an apartment in Mumbai. He is known to be a supporter of the traditional Parsi way of life. He has a passion for home cooked food and is known to indulge deeply in art collection. A trained pilot who still takes to the skies on his own aircraft has picked up a number of awards.

He is known to slip into the front seat alongside his driver to and from work.

Tata Chemicals Tata Power Tata international Tata Steel Tata Tea Tata Motors Tata Consultancy Services Rallis Indian Hotels Tata Finance Tata InfoTech Voltas Tata Interactive Systems

Titan Tata Share Registry Tata Fin AMEX Tata Home Finance Tata Technologies Tata Refractories TAYO Rolls Tata Coffee Telcon Tata Services Tata SSL TRF Trent TACO

TQMS TSMG Tata Industries TAL Automation NELCO Tata Tele Services Tata Auto plastics Tata Johnson Controls Tata Interactive Systems TCE Consulting Engrs. Tata Investment Corpn TECS TFS

 The Tata Group consists of nearly 100 companies. Tata group is a multinational conglomerate and one of the largest private companies in India.

Today, it has a strength of 350,000 employees all over the world and an estimated annual turnover of $62 billion USD.

Tatas contribution to Indias GDP is nearly 5.5% and 60% of its revenue comes from foreign countries. Tata group was always known for its business ethics and corporate governance. The Tata Group has spread its operations across six continents and more than 80 countries.

GUIDING PRINCIPELS OF TATAS

PERSONALITY..
VERY DIGNIFIED
ETHICAL DEPENDABLE BELIEVES IN KEEPING PROMISES LOYAL AND BELIEVES IN RELATIONSHIPS QUESTIONING THE UNQUESTIONABLE RISKTAKER NOT A SPECULATOR EXEMPALARY LEADERSHIP QUALITIES AND A TREMENDOUS MOTIVATOR

WHAT MAKES HIM RATAN TATA- THE LEADER???

Visionary
One hundred years from now, I expect the Tatas to be much bigger than it is now. More importantly, I hope the Group comes to be regarded as being the best in India.. best in the manner in which we operate, best in the products we deliver, and best in our value systems and ethics. Having said that, I hope that a hundred years from now we will spread our wings far beyond India.

Strategist
"He is a deep thinker and extremely strategic. He is always 2-3 steps ahead"Alan Rosling ED, Tata sons

Initiator Change champion "Ratan was the chief architect of the Corus deal. I was worried about the magnitude and the amount of money. But he instilled confidence." says Muthuraman.

Risk taker If you put a gun to my head, you had better take the gun away or pull the trigger, because I'm not moving.

"While he doesn't look it, he's one of the toughest people I've ever known." says Muthuraman

Expertise "When you come to him for a critical decision, he will give you a very quick answer, his responses would be crisp, leaving no room for doubt.His involvement in crossborder deals could be quite significant. And thats precisely what gives the CEOs the confidence to move ahead without doubts." says Rosling.

"He has a tremendous technological brain," says Tata Steel Managing Director B. Muthuraman

A man of integrity

"Tata has shown that there is no other way he will do business other than do it ethically," says Gopalakrishnan.

Leadership managerial roles

Figure head
Entrepreneur Resource allocator role Disturbance handler

Influence Tactics

Consultation Rational persuasion Exchange tactics

RATAN TATAS LEADERSHIP STYLE

Fiedler model

strong no repetiti ve

task

start

good

weak

relation ship

LEADERSHIP GRID
HIGH

CONCERN FOR PEOPLE

LOW

1 LOW

CONCERN FOR PRODUCTION

9 HIGH

MICHIGAN LEADERSHIP MODEL

JOB CENTERE........................EMPLOYEE CENTERED LEADERSHIP STYLE LEADERSHIP STYLE

The Tata Business Excellence Model

The true objective of setting these criteria, was never meant to be merely to use them as an assessment for an award, but more importantly, to utilize them for an institutionalized approach to drive performance and attain higher levels of efficiency in everything that a corporate entity does. Mr. Ratan N. Tata

and what it is about...

A set of statements & questions That asks us to describe the way we conduct our business And provides us with insights on how we can improve What we do, and How we do it It makes us ensure that we have clear objectives both short & long term That these objectives are understood & shared by all of us. That we have a roadmap to achieve our objectives And that we implement, monitor, review & improve as we
move forward.

WHY HAVE A BUSINESS EXCELLENCE MODEL?

WHETHER MANDATED BY BE-BP OR OTHERWISE

Need to Accelerate the Rate of Change

We Need Radical Changes

Suppliers

Customers

Shareholders

Competitors Organization Community

Breakthrough improvements
26

Need for Change

1. 2. 3. 4.

Businesses that dont change to adapt to the worlds pressures dont survive. The worlds pressure sources are both changing and conflicting. Businesses must move to a continuous change mindset. Leaders must move to a change is an opportunity mindset.

Pressure Source Customers Owners Competitors Regulators Employees

27

Direction of Pressure More value More return More market share More conformity More involvement

Quest for the Best : Evolution

Conformance =

ISO

TQM, Six Improvement = Sigma

Excellence
28

TBEM

Types of Powers
POSITION POWER: Legitimate Power Informative Power PERSONAL POWER: Referent power expert power

Social responsibility
Community initiatives
Environment The Tata Trusts Institutions Sports and arts

AWARDS AND RECOGNITION

1. 2.

Padma Bhushan on 26 January 2000 Padma Vibhushan . On 26 January 2008

3.
4. 5. 6. 7. 8. 9. 10.

NASSCOM Global Leadership on February 14 2008 in Mumbai

Carnegie Medal of Philanthropy in 2007 Robert S. Hatfield Fellow in Economic Education In March 2006 London School of Economics and Indian Institute of Technology Kharagpur. the Government of Singapore conferred honorary citizenship on Ratan Tata, the title of honorary economic advisor to Hangzhou city in the Zhejiang province of China. Fortune magazine in November 2007 ,listed him among the 25 most powerfull business man Time magazine's 2008, listed him the World's 100 most influential people

CRITICISMS..
Successor Criticisms Environmental Criticisms Unethical partners: the Dow chemical controversy

One hundred years from now, I expect Tatas to be much bigger, of course, than it is now. More importantly, I hope the group comes to be regarded as being the best in India. Best in the Manner in which we operate ,Best in the products we deliver, and best in our value system and ethics. Having said that ,I hope that a hundred years from now we will Spread our wings far beyond India, that we become a global group, operating in many Countries, as Indian business conglomerate that is at home in the world, carrying the Same set of trust as we do today

Bibliography wikipedia www.google.co.in www.livinglegends.com www.tata.com