Gii thiu

Quy trnh

10 cng on
KS. Nguyn Th Anh Vin Kinh t xy dng Quy trnh qun l d n c a ra gm 10 cng on (The TenStep Project Management Process): 1.0 Xc nh cng vic - Define the Work 2.0 Xy dng k hoch tin v k hoch vn (k hoch ngn sch dnh cho d n) - Build the Schedule and Budget 3.0 Qun l k hoch tin v qun l vn (qun l chi ph) - Manage the Schedule and Budget. 4.0 Qun l theo lnh vc - Manage Issues. 5.0 Qun l pht sinh, thay i Manage Change. 6.0 Qun l s phi hp, kt ni, giao tip gia cc bn tham gia d n - Manage Communication. 7.0 Qun l ri ro - Manage Risk. 8.0 Qun l ngun nhn lc - Manage Human Resources. 9.0 Qun l cht lng - Manage Quality. 10.0 Qun l cc thc o (s dng h cc ch tiu, cng c qun l) Manage Metrics. Trong cc cng on bao gm cc

trong qun l d n

Nghin cu hon thin v k thut

qun l d n, t vn qun l d n hay nng cao nng lc ca cc cn b qun l d n, gim c qun l d n hin l vn ang c quan tm ti Vit Nam. Trong khi tm kim d liu trn mng ti tnh c tm c trang web TenStep.com, mt website ca M v qun l d n. Ti trang ny c cp v Quy trnh 10 bc qun l d n (The TenStep Project Management Process). Theo gii thiu trn website, TenStep s gip cho cc nh qun l d n hon thnh c cng vic ca cc loi d n. Quy trnh TenStep cung cp thng tin m cc nh qun l d n cn thit hon thnh cng vic ca mnh, phng php v tc nghip qun l d n c gii thiu tng bc chi tit (step-by-step), bt u vi cc vn c bn v pht trin dn ti cc vn phc tp theo c th ca tng d n ring bit. Trong khun kh bi ny xin tng hp khi qut v gii thiu cng bn c tham kho. Hy vng qua chng ta s phn no c mt ci nhn tng quan v quy trnh, nhng kin thc, k nng cn tm hiu v nhng cng vic phi lm ca cng vic qun l d n theo cch nhn v phng php t mt nc c nn qun l sn xut pht trin.

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cng vic, k nng nh. Vi tng cng on ngi qun l d n cn nm c 3 vn chnh: Quy trnh (Process), k thut (Techniques), tham kho nhanh (Quick Reference). 1. Cng on 1.0 - Xc nh cng vic Yu cu u tin khi tin hnh cng vic, ngi qun l d n phi hiu c: 1.0.1 D n l g? - What is a Project? 1.0.2 Thi im bt u v kt thc ca d n - Project Start and End Dates 1.0.3 Qun l d n cng l qun l vng i d n - Project Management vs. Project Life Cycle 1.0.4 Qun l d n cng l qun l sn phm - Project Management vs. Product Management 1.0.5 Vai tr ca Gim c qun l d n - The Role of a Project Manager Sau khi tm hiu v nhng kin thc trn, bt u tin hnh tip cn ngun thng tin xc nh cng vic (xp hng d n: D n c ln, d n c va, d n c nh). Ti liu hng dn TenStep s gii thiu theo 3 phn: 1.1 Quy trnh xc nh cng vic - Define the Work / Process 1.2 K thut xc nh cng vic - Define the Work / Techniques 1.3 Xc nh cng vic / Tham kho nhanh - Define the Work / Quick Reference

2. Cng on 2.0 - Xy dng k hoch tin v k hoch vn Cng on ny c hnh thnh v c mi lin h vi cng on 1.0. 2.0.1 Quy trnh xy dng k hoch tin v k hoch vn - Build the Schedule and Budget / Process 2.0.2 K thut xy dng k hoch tin v k hoch vn - Build the Schedule and Budget / Techniques 2.0.3 Xy dng k hoch tin v k hoch vn / Tham kho nhanh Build the Schedule and Budget / Quick Reference Cng on 1.0 v 2.0 giai on thng tin cn cha nhiu, s b. V vy, chng ta cng ch nn t ra yu cu l c gng lm tt n mc c th, ng k vng s hon ho. 3. Cng on 3.0 - Qun l k hoch tin v qun l vn Ngi qun l d n phi nm c vn Khi ng v kt thc D n (Kicking Off and Closing the Project) 3.0.1 Quy trnh qun l k hoch tin v k hoch vn - Manage the Schedule and Budget / Process 3.0.2 K thut qun l k hoch tin v k hoch vn - Manage the Schedule and Budget / Techniques 3.0.3 Qun l k hoch tin v k hoch vn / Tham kho nhanh Manage the Schedule and Budget / Quick Reference

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4. Cng on 4.0 - Qun l theo lnh vc Chia nhng vn c xc nh trc l s cn tr vic m bo tin ca d n m Gim c qun l d n cng vi i ng cn b ca mnh khng th gii quyt, phn b nhng vn ra theo lnh vc v yu cu s tr gip ca cc t chc, c nhn bn ngoi (chuyn gia, t vn, nh thu, nh cung cp thm ch l cc cng nhn lnh ngh, sng to hoc nhiu kinh nghim). Qun l theo lnh vc l mt trong nhng phn nn tng ca 10 bc qun l d n m ngi Gim c qun l d n cn phi rt quan tm v phi lm ch. Rt nhiu d n phi gii quyt cc s c, hoc cc vn ngoi d kin. Chng khng th b l i v n li cho giai on sau. Nhng vn (c t ra hoc xy ra) phi c gii quyt nhanh, cng sm cng tt v cc bin php gii quyt ra phi c hiu qu. 4.0.1 Quy trnh qun l theo lnh vc Manage Issues / Process 4.0.2 K thut qun l theo lnh vc Manage Issues / Techniques 4.0.3 Qun l theo lnh vc / Tham kho nhanh - Manage Issues / Quick Reference 5. Cng on 5.0 - Qun l pht sinh, thay i C mt thut ng (mt t) lun c nhn mnh, nhc i nhc li v lun xut hin mi d n: CHANGE pht sinh, thay i. n c vit, d n c lp ra c th l hon ho, nhng

khng th d kin cho tt c nhng pht sinh hay cc yu t khng lng trc c th xy ra. D n cng di, s pht sinh v thay i cng ln (nu hiu c iu ny th ta thy rng s xc nh ban u (cng on 1.0) v ln k hoch (cng on 2.0) khng cn thit phi i hi n mc hon ho ( cng on lp d n, thit k c s). 5.0.1 Quy trnh qun l theo pht sinh Manage Change / Process 5.0.2 K thut qun l theo pht sinh Manage Change / Techniques 5.0.3 Qun l theo pht sinh / Tham kho nhanh - Manage Change / Quick Reference 6. Cng on 6.0 - Qun l s phi hp Kt ni, giao tip gia cc bn tham gia d n. S phi hp nhp nhng, ng b v ph hp gia cc bn trong mt d n l mt nhn t quan trng dn ti s thnh cng ca cng tc qun l d n t c s k vng ca ch u t / nh u t. Nu s phi hp, hp tc gia cc n v tham gia d n ri rc, lng lo th nhiu kh nng ngi lm qun l d n s phi i mt vi nhng rc ri khng ch xut hin t thc t thc hin d n, m cn c nhng vn ny sinh ngoi mun t vic Ch u t, ngi qun l d n v cc bn tham gia d n khng hiu nhau trong qu trnh thc hin cc cng vic. 6.0.1 Quy trnh qun l s phi hp Manage Communication / Process

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6.0.2 K thut qun l s phi hp / K thut - Manage Communication / Techniques 6.0.3 Qun l s phi hp / Tham kho nhanh - Manage Communication / Quick Reference 7. Cng on 7.0 - Qun l ri ro Ri ro l nhng vn , iu kin hoc hon cnh khng thun li, khng mong i c th xy ra v tc ng xu ti d n nhiu khi bn ngoi s kim sot ca ngi qun l d n. Mt gim c d n khng nng ng (km ci) s c gii quyt nhng vn khi chng xut hin. Mt gim c d n nng ng s bit lng trc v gii quyt cc vn ri ro trc khi chng xut hin. y l ngh thut qun l ri ro. 7.0.1 Quy trnh qun l ri ro Manage Risk / Process 7.0.2 K thut qun l ri ro Manage Risk / Techniques 7.0.3 Qun l ri ro / Tham kho nhanh Manage Risk / Quick Reference 8. Cng on 8.0 - Qun l ngun nhn lc Gim c d n l ngi chu trch nhim 100% cho nhng cng on qun l mt d n. Gim c d n cng c trch nhim qun l nhn s, mc d nhng trch nhim ny cng c m trch bi nhng gim c ca cc n v chc nng. Mt s ngi c ni rng vic qun l nhn lc ca mt d n l vn thch thc nht v quan trng nht trong mi trch nhim qun l d n.

8.0.1 Quy trnh qun l ngun nhn lc Manage Human Resources / Processes 8.0.2 K thut qun l ngun nhn lc Manage Human Resources / Techniques 8.0.3 Qun l ngun nhn lc / Tham kho nhanh Manage Human Resources / Quick Reference 9. Cng on 9.0 - Qun l cht lng Cht lng sau cng ca d n c Ch u t (khch hng) v i din cho d n xc nhn. Cht lng y khng ch dng mc kim sot cht lng loi vt liu, cu kin, my mc thit b... a vo d n, cng trnh m cht lng phi c hiu rng hn: Cht lng cn th hin vic qun l d n hiu c nhng yu cu ca khch hng (ch u t), nhng k vng v sau t dc nhng mong i, k vng . Cht lng l vic khi ng v kt thc d n ph hp (hoc vt) yu cu v tin ra. Quy trnh qun l cht lng Manage Quality / Process 9.0.2 K thut qun l cht lng Manage Quality / Techniques 9.0.3 Qun l cht lng / Tham kho nhanh - Manage Quality / Quick Reference 9.0.1 10. Cng on 10.0 - Qun l thc o Vic thu thp cc thc o v: chi ph, ch dn k thut, tiu chun, quy trnh, quy phm trong mt d n l

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qu trnh qun l d n phc tp nht v c th ni l kh nht. V thc t thng rt kh xc nh v thu thp cc thc o nn vn ny thng b l i v cho qua. Mi d n cn phi thu thp cc thng tin c bn nh chi ph, kt qu t c v thi gian thc hin. Cng on 10.0 tp trung vo thu thp nhng thc o xc nh kh nng tho g an ton cc vn , tha mn nhng k vng ca Ch u t v nh gi cc cng on c phn chia trong ni ti d n c thc hin tt n mc no. Ph thuc vo cc kt qu, hnh ng ph hp hay nhng hot ng ci tin cng on c th m nhn thc hin cc cng on nng sut v hiu qu hn. Cng on ny cn c ngha rt ln cung cp thng tin tham kho cho cc d n sau ny. 10.0.1 Quy trnh qun l thc o Manage Metrics / Process

10.0.2 K thut qun l thc o Manage Metrics / Techniques 10.0.3 Qun l thc o / Tham kho nhanh - Manage Metrics / Quick Reference. Hu ht cc bi vit v cc ch trong quy trnh qun l d n 10 bc c truy cp min ph website c a ch TenStep.com. C mt s bi vit v cc vn quan trng th phi mt ph c tip cn. Nhng thit ngh nhng g h cung cp min ph cng l nhiu cho chng ta nghin cu v tham kho. Trn y ti tng hp v gii thiu tng quan v quy trnh 10 bc trong qun l d n u t xy dng. Cc ni dung chi tit c th tham kho thm trn website. Xin gii thiu cng bn c ./.

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