Real-business solutions begin with on-site training.

t AMA, we address group learning needs with customized, on-site training. Many of the 170+ open enrollment seminars in this

catalog can be delivered to groups of your employees, when and where you need them. It makes good business sense when you have at least eight or more people to train. Same dynamic content, same expert faculty tailored to your unique requirements.

Turn over to see how one AMA On-Site solution met the challenges faced by our client, MARTA.

...a new level of energy and commitment to management success.

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MARTA is on the movewith a little help from AMA.

Nathaniel P. Ford, Sr.

General Manager and CEO of Metropolitan Atlanta Rapid Transit Authority (MARTA)

Business issue
MARTA is the ninth largest transit system in the U.S. Like many public transportation agencies, it has had its share of change and restructuring in recent years. On the move to achieve ambitious goals, new CEO and General Manager Nathaniel P. Ford, Sr., recognized the value of training and was committed to investing in MARTAs people. In MARTAs Back to Basics philosophy, one of the five key components is employee development. The challenge? Managers from diverse backgrounds demonstrated different skill levels and had varying degrees of management knowledge. All needed to be brought up to speed, fast. Heres where AMA could help.

AMA On-Site solution

AMA Vice President of Sales Sam Davis and Regional Director Kathy Gloer listened to Mr. Fords concerns and proposed customized senior management training. AMA course leader Rich St. Denis came on board to interview several key MARTA managers. They shared the issues they were facing and their wish list of management skills needed. AMA rolled out a pre-training assessment for all prospective participants. Instruments included: What Is My Leadership Style Influence Strategiesand an Interpersonal Effectiveness Profile. Rich then conducted 212 days of classroom training on Leading with Emotional Intelligence. After the session was completed, participants reviewed how to apply lessons learned to the workplace. At the graduation ceremony, the CEO and top management publicly acknowledged the graduates achievements.

Real-world results
From gaining self-awareness to inspiring and motivating others, the AMA training program we offered to our Directors not only sharpened their management skills, it brought a new level of energy and commitment to management success, says Nathaniel P. Ford, Sr. The feedback from employees was overwhelmingly positivewhich confirmed in my mind that we had made the right decision. In the months since the training course, I have heard many examples of real world results. As a result, MARTA is moving forward to reach its goals, driven by a re-energized management team.