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    Team members are affected by emotional tensions relating to fluency issues or prejudice team members can attribute a challenge to culture rather than Personality Higher-level managers are not available or the team would be embarrassed to involve them 4 / 28 / 12 team members must be exceptionally aware Adaptatio Negotiating a common n understanding takes time team members are inhibited by perceived status differences among teammates the team can be subdivided to mix cultures or expertise If team members aren't carefully distributed, Subgroup solutions have to

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    Team members are affected by emotional tensions relating to fluency issues or prejudice team members can attribute a challenge to culture rather than Personality Higher-level managers are not available or the team would be embarrassed to involve them 4 / 28 / 12 team members must be exceptionally aware Adaptatio Negotiating a common n understanding takes time team members are inhibited by perceived status differences among teammates the team can be subdivided to mix cultures or expertise If team members aren't carefully distributed, Subgroup solutions have to

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    Attribution Non-Commercial (BY-NC)
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    6 views8 pages

    New Microsoft Office Power Point Presentation

    Uploaded by

    tobiasjulian
    Team members are affected by emotional tensions relating to fluency issues or prejudice team members can attribute a challenge to culture rather than Personality Higher-level managers are not available or the team would be embarrassed to involve them 4 / 28 / 12 team members must be exceptionally aware Adaptatio Negotiating a common n understanding takes time team members are inhibited by perceived status differences among teammates the team can be subdivided to mix cultures or expertise If team members aren't carefully distributed, Subgroup solutions have to

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    Managing Multi-Cultural teams

    Teams whose members Click to edit Master subtitle style come from different nations and backgrounds place special demands on managers especially when a feuding team looks to the boss for help 4/28/12 with a conict.

    Introduction
    The company: An international software developer Task: Teams : Conflict: New product on immediate delivery American and Indian Date of 4/28/12 delivery

    The Challenges

    Direct versus indirect communication with accents and fluency attitudes towards hierarchy and

    Trouble

    Differing

    authority

    Conflicting

    norms for decision making 4/28/12

    REPRESENTATI ENABLING VE SITUATIONAL PROBLEMS Conict arises from decisionmaking differences Misunderstandin g or stonewalling arises from communication differences Team members can attribute a challenge to culture rather than Personality Higher-level managers are not available or the team would be embarrassed to involve them
    4/28/12

    CONDITIO COMPLICATING NS

    Team members must be exceptionally aware Adaptatio Negotiating a common n understanding takes time

    REPRESENTATIVE ENABLING CONDITION COMPLICATING PROBLEMS SITUATIONAL S

    The team is affected by emotional tensions relating to uency issues or prejudice Team members are inhibited by perceived status differences among teammates

    The team can be subdivided to mix cultures or expertise

    If team members arent carefully distributed, subStructural groups can Tasks can be strengthen Interventi subdivided Preexisting on differences Subgroup solutions have to t back together
    4/28/12

    REPRESENTATIENABLING VE SITUATIONAL
    PROBLEMS

    CONDITIO COMPLICATI NS NG

    Violations of The problem has hierarchy produced have resulted a high level of in loss of face emotion An absence The team has of ground rulereached is causing a stalemate conict A higher-level manager is able 4/28/12 and willing to intervene

    The team becomes overly dependent on the Manageriamanager


    l Interventi Team on members

    may be sidelined or resistant

    REPRESENTATI ENABLING VE SITUATIONAL PROBLEMS

    CONDITION COMPLICATIN S G

    A team member cannot adjust to the challenge at hand and has become unable to contribute to the project

    The team is permanent rather than temporary Emotions are beyond the point of intervention Too much 4/28/12 face has been

    Talent and training costs are lost Exit

    4/28/12

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