QUY TRNH XUT HNG 1.

Mc ch: Th tc ny qui nh cch thc m bo rng hng ho c xp d lu kho - bao gi - bo qun v giao hng ng quy nh nhm trnh hin tng s dng sai, lm hng, lm suy gim v cht lng v mt mt. 1. Phm vi: Th tc ny p dng cho mi sn phm do Cng ty mua v cung cp. 1. Ni dung: 3.1

Chun b giao hng: Yu cu xut hng c th xut pht t cc ngun: xut bn cho khch hng, xut chuyn cho siu th- i l, xut cho ca hng, xut thay hng b h (i hng cho khch). Cc b phn cn nhp hng phi gi giy ngh v phng bn hng vo sng th 3, 5, 7 hng tun. Nhu cu nhp hng phi c lp k hoch t trc, tr trng hp c bit th b phn yu cu phi gii trnh cho phng bn hng bit.

Nhn vin qun tr hng ha ca phng bn hng tp hp tt c cc phiu yu cu xut hng ca cc ni, cn c vo lng hng bn ca tng a im, bn hng tn kho thnh phm, quy nh phn hng ca tng im bn. Sau kim tra v iu chnh yu cu xut hng ca cc ni. Sau xc nhn ln phiu yu cu xut hng, photo lm 03 bn trnh Trng phng bn hng k. Lin chnh giao cho k ton xut ho n, lin 2 giao cho th kho ly hng, lin 3 gi li. Sau nhn vin qun tr hng, phiu xut hng cho nhn vin giao nhn, nhn vin giao nhn ly phiu xut hng v nhn hng ti kho. Th kho cn c vo yu cu xut hng ca NV qun tr hng ha, cn c vo phiu xut hng kim tra cc hng yu cu xut cn ti kho hay khng. 1. Nu cc mt hng yu cu xut cn th thu kho lp phiu xut kho theo ng nguyn tc k tan. Th kho xut kho hng ho, nhn vin giao nhn k vo ngi nhn, nhn thm mt phiu xut kho, photo thm mt bn. 2. Nu c mt trong nhng mt hng yu cu c khng cn ti kho th th kho tin hnh bo cho NV qun tr hng v ch quyt nh ca NV qun tr.

Th kho, nhn vin giao hng c trch nhim kim tra hng ho v cc thng s: quy cch,s lng, cht lng, bao b sn phm. Nu pht hin khng t yu cu, phi i hng khc, bo li cho phng bn hng kt qu. Nhn vin giao nhn sau lin h k ton xut ho n (i vi khch hng cn ho n). Sau khi nhn c thng tin ca nhn vin giao nhn, k ton kim tra li y cc ni dung nh tn sn phm, quy cch, s lng, n gi, thnh tin, tng cng, s phiu, ch k. Nu t th xut ho n.

3.2 Giao hng:

Trc khi chun b giao hng, nhn vin giao hng phi lin h vi ni nhn hng, xc nh gi hn, ngi nhn hng, thng tin ng i.. Lin h phng tin chuyn ch hoc thu ngoi giao hng cho khch. Chun b cc phng n d phng nh phng tin b h, tri ma. Ton b cc cng vic chuan b trn phi m bo yu t giao hng ng hn, y , an ton. Khi n giao hng cho khch, cng khch kim tra hng ho. Nu y , giao cho khch ho n hoc phiu xut kho nu khng c ho n, yu cu khch k vo bn photo phiu xut kho. Ngi k nhn hng phi c vn bn u quyn ca khch hng. Trong trng hp pht sinh, c tranh chp vi khch hng, hng thiu.., phi lin h phng bn hng xin kin gii quyt, khng t gii quyt hoc b v. Nhn vin giao nhn phi chuyn bn photo phiu xut kho cho phng bn hng lu.